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About

Hotelinking is the first 100% contactless suite of tools for the hotel sector, designed to digitize the guest experience. It offers solutions such as AutoCheckin, an online check-in system that allows guests to register at the hotel from any device. It is fully automated and without the need for receptionist intervention. This web-based tool enables guests to scan their passports, sign documents, pay their bills, select their room, check out, and more, without downloading an app. It accommodates travelers with reservations from any channel (direct web, tour operators, OTAs) to check in online, significantly easing the reception's workload. Additionally, Hotelinking's Captive WiFi Portal gathers information that enables hotels to maintain constant contact with guests and understand their needs. Through automated features, hotels can disintermediate thousands of reservations, promote their brand, increase guest satisfaction, and improve their online reputation ranking.

About

Add all the information about your services and facilities in the Digital Guest Directory and configure the Booking Systems you need. Customize your Guest App with your look & feel to reinforce your brand. With just that your app will be ready to be used by your guests. Reply to your guests’ requests, send direct messages to inform them and analyze the data to make better decisions for your hotel. Provide them with an easy to use app with real time information which they can use to comfortably manage anything they need during their stay. All from their own smartphones and without downloads. Centralize all your guests’ requests and control the status of each task in real time, also from the staff’s own smartphone. Send direct messages to your clients to inform them about the status of the management.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Hotels requiring a solution to enhance their guest satisfaction through seamless, contactless check-in processes

Audience

Guest Experience solution for hotels

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Hotelinking
Founded: 2016
Spain
www.hotelinking.com

Company Information

Stay App
Founded: 2012
Spain
stay-app.com

Alternatives

Wiacom

Wiacom

Wiacom.ai

Alternatives

INTELITY

INTELITY

Intelity

Categories

WiFi Hotspot Supported

Categories

Live Chat Supported

Live Chat Features

Canned Responses Supported
Customizable Branding Supported
Geo Targeting Supported
Offline Form Not Supported
Proactive Chat Supported
Screen Sharing Supported
Third Party Integration Supported
Transfers / Routing Not Supported
Website Visitor Tracking Supported

Integrations

Aruba Cloud Supported
Cloudbeds Supported
Google Pay Supported
Hotelinking Not Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
Impala Supported
M-PESA Supported
M3 Supported
Mailchimp Supported
MasterYield Supported
OPERA Cloud PMS Supported
STAY Supported
Salesforce Supported
Stripe Supported
SurvOPT Supported
Ulyses Cloud Supported
WeChat Pay Supported
Winhotel Supported
YieldPlanet Supported

Integrations

Aruba Cloud Not Supported
Cloudbeds Not Supported
Google Pay Not Supported
Hotelinking Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
Impala Not Supported
M-PESA Not Supported
M3 Not Supported
Mailchimp Not Supported
MasterYield Not Supported
OPERA Cloud PMS Not Supported
STAY Not Supported
Salesforce Not Supported
Stripe Not Supported
SurvOPT Not Supported
Ulyses Cloud Not Supported
WeChat Pay Not Supported
Winhotel Not Supported
YieldPlanet Not Supported
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