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About

HotelFriend is a hotel management software (PMS) for hospitality businesses that unites property management, booking and channel management, POS, event management, and guest experience tools in an all-in-one platform It covers the organization of work, direct room & service sales, simplifies the processes of serving guests, making their stay at the hotel even more comfortable. It gives an ability to manage the sales online from any device in any part of the world, analyze guest behavior and increase the income. HotelFriend was founded in 2017 to help hotels improve guest satisfaction and digital presence. With a portfolio spanning R&D, IT consulting, staff training, and other key areas, we've assisted over 700+ clients worldwide. As a rapidly growing tech company, we’ve already helped many hotels, restaurants, stadiums, cruise ships, and wellness facilities improve their revenue stream. We make sure that you are 100% in compliance with the latest regulations, including GoBD

About

We provide a powerful hotel management software that simplifies booking management, room inventory, invoicing, and housekeeping coordination. Built for modern hospitality businesses, the platform offers real-time insights, automation tools, and multi-device access. Whether managing a boutique hotel or a large property, our solution helps reduce errors, improve staff productivity, and deliver a smooth guest experience.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Hotels and hotel chains, hotels, hostels, small and medium hotels, boutique hotels, small travel agents, restaurants

Audience

Hotels

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

€25/month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 4.9 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.8 / 5
support 4.9 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

HotelFriend
Founded: 2016
Germany
hotelfriend.com/de/b/hotel-management-system

Company Information

RunHotel
Founded: 2022
India
runhotel.io

Alternatives

Alternatives

Categories

Categories

Catering Features

Banquet Management
Billing & Invoicing
Booking Management
Calendar Management
Contract Management
Costing
Customer Database
Event Management
Facility Management
Inventory Management
Kitchen / Menu Management
Order Management
Quote Management
Recipe Management
Waitstaff Management

Hospitality Property Management Features

Built-in Accounting
Catering
CRM
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

Hostel Management Features

Cash Drawer Management
Dorms
Employee Management
GDS / OTA Integration
Housekeeping Management
Multi-Property
Online Booking
Point of Sale (POS)
Price Optimization
Private Rooms
Reservations Management

Hotel Channel Management Features

Inventory Management
Kill Switch
Promotions Management
Rate Management
Reservations Management
Restriction Management

Point of Sale Features

Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
eCommerce Integration
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management

Restaurant POS Features

Delivery Management
Gift Card Management
Inventory Management
Loyalty Program
Mobile Access
Online Ordering
Order Management
Reporting/Analytics
Separate Checks
Split Checks
Table Management
Tips Management

Integrations

Adyen
ChatGPT
DATEV
PayPal
SALTO KS
Stripe
fiskaly
gastronovi Office

Integrations

Adyen
ChatGPT
DATEV
PayPal
SALTO KS
Stripe
fiskaly
gastronovi Office
Claim HotelFriend and update features and information
Claim HotelFriend and update features and information
Claim RunHotel and update features and information
Claim RunHotel and update features and information