Related Products
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About
HotelFriend is a hotel management software (PMS) for hospitality businesses that unites property management, booking and channel management, POS, event management, and guest experience tools in an all-in-one platform
It covers the organization of work, direct room & service sales, simplifies the processes of serving guests, making their stay at the hotel even more comfortable. It gives an ability to manage the sales online from any device in any part of the world, analyze guest behavior and increase the income.
HotelFriend was founded in 2017 to help hotels improve guest satisfaction and digital presence. With a portfolio spanning R&D, IT consulting, staff training, and other key areas, we've assisted over 700+ clients worldwide. As a rapidly growing tech company, we’ve already helped many hotels, restaurants, stadiums, cruise ships, and wellness facilities improve their revenue stream.
We make sure that you are 100% in compliance with the latest regulations, including GoBD
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About
Reliable, ultra-secure digital key solution for independent and branded hotels, tailored to guests and efficient for you. Enhance your guests' experience and ease the workload on staff. Through robust automated testing in our robotics testing lab, we ensure that our digital key technology is the most performant and reliable in the industry, which means happy guests and less stress on your staff. Whether you use our app or your own app, we can support your digital key solution needs. While not required, Openkey works best when integrated with your property management system. OpenKey is the largest independent digital key provider in the hospitality industry. Our team boasts extensive experience in providing technology solutions to the hotel industry, and we strive to consistently deliver the most cutting-edge, user-friendly, and dependable solutions to enhance your guests’ experience and streamline your operations.
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Supported
Cloud
Supported
On-Premises
Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Not Supported
Android
Supported
Chromebook
Not Supported
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Audience
Hotels and hotel chains, hotels, hostels, small and medium hotels, boutique hotels, small travel agents, restaurants
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Audience
Hotels and resorts requiring a solution to develop a contactless guest experience
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
€25/month
Free Version
Not Supported
Free Trial
Supported
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Pricing
$4 per month
Free Version
Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Company InformationHotelFriend
Founded: 2016
Germany
hotelfriend.com/de/b/hotel-management-system
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Company InformationOpenKey
United States
www.openkey.co
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Alternatives |
Alternatives |
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Categories |
Categories |
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Catering Features
Banquet Management
Supported
Billing & Invoicing
Supported
Booking Management
Supported
Calendar Management
Supported
Contract Management
Supported
Costing
Supported
Customer Database
Supported
Event Management
Supported
Facility Management
Supported
Inventory Management
Supported
Kitchen / Menu Management
Supported
Order Management
Supported
Quote Management
Supported
Recipe Management
Supported
Waitstaff Management
Not Supported
Hospitality Property Management Features
Built-in Accounting
Supported
Catering
Supported
CRM
Supported
Employee Management
Supported
Extended Stay
Supported
Front Office Management
Supported
GDS / OTA Integration
Supported
Group Management
Supported
Guest Experience (GEM)
Supported
Housekeeping Management
Supported
Loyalty Program
Supported
Maintenance Management
Supported
Marketing Automation
Supported
Marketing Management
Supported
Multi-Property
Supported
Online Booking
Supported
Point of Sale (POS)
Supported
Reservations Management
Supported
Reviews Management
Not Supported
Single Property
Supported
Vacation Rental
Supported
Hostel Management Features
Cash Drawer Management
Supported
Dorms
Not Supported
Employee Management
Supported
GDS / OTA Integration
Supported
Housekeeping Management
Supported
Multi-Property
Supported
Online Booking
Supported
Point of Sale (POS)
Supported
Price Optimization
Supported
Private Rooms
Supported
Reservations Management
Supported
Hotel Channel Management Features
Inventory Management
Supported
Kill Switch
Supported
Promotions Management
Supported
Rate Management
Supported
Reservations Management
Supported
Restriction Management
Supported
Point of Sale Features
Barcode Scanning
Not Supported
Commission Management
Supported
Cryptocurrency Support
Not Supported
Customer Account Profiles
Supported
Discount Management
Supported
eCommerce Integration
Supported
Electronic Signature
Supported
Gift Card Management
Supported
Loyalty Program
Supported
Multi-Location
Not Supported
Restaurant POS
Supported
Retail POS
Supported
Returns Management
Supported
Restaurant POS Features
Delivery Management
Supported
Gift Card Management
Supported
Inventory Management
Supported
Loyalty Program
Supported
Mobile Access
Supported
Online Ordering
Supported
Order Management
Supported
Reporting/Analytics
Supported
Separate Checks
Supported
Split Checks
Supported
Table Management
Supported
Tips Management
Supported
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Integrations
Amadeus 8
Not Supported
ChatGPT
Supported
Clock PMS+
Not Supported
Frontdesk Anywhere
Not Supported
GuestCentrix
Not Supported
HelloShift
Not Supported
Kipsu
Not Supported
OPERA Cloud PMS
Not Supported
OpenHotel PMS
Not Supported
Salto
Not Supported
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Integrations
Amadeus 8
Supported
ChatGPT
Not Supported
Clock PMS+
Supported
Frontdesk Anywhere
Supported
GuestCentrix
Supported
HelloShift
Supported
Kipsu
Supported
OPERA Cloud PMS
Supported
OpenHotel PMS
Supported
Salto
Supported
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