HotelFriend vs. Impala Comparison


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Available with the world’s leading hotel commerce platform and designed from the ground up to optimise every step of the direct hotel booking experience, this is your chance to control your booking journey. 671 Ratings Visit Website rezStream Cloud PMS Grow revenue and streamline operations with our easy-to-use reservations software and online booking engine. With our cloud-based solutions, you have the flexibility to maximize the guest experience during, before, and after the stay. 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Integrated capabilities such as Silverware Pay, CRM & Loyalty, Self-Serve Kiosks, and Kitchen Display System support payments, guest engagement, and high-volume service workflows. With deep PMS integrations, unified guest profiles, multi-revenue-center management, real-time reporting, and 170+ integration partners, Silverware powers over 20,000 venues across 35+ countries, helping hospitality operators reduce complexity, protect revenue, and deliver consistent guest experiences at scale. 12 Ratings Visit Website Hostaway Trusted by 20,000+ property managers worldwide, Hostaway is the industry leading, AI-powered vacation rental management platform designed for professional short-term rental operators. 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And, for when you need assistance: Award winning 24/7 phone support, with help always a call away A comprehensive Help Center for self-service A 97%+ customer satisfaction rating Global team for multi-language coverage 2,033 Ratings Visit Website Bookinglayer Bookinglayer is an all-in-one booking management system built for retreat centers, boutique hotels, surf camps, wellness resorts, and others offering experiences alongside stays. Designed to increase average booking value, save time, and reduce errors, Bookinglayer helps you scale with ease. Manage bookings, payments, scheduling, multi-location logistics, upselling, and guest communication — all in one place. With a customizable booking engine, you can sell your experiences your way. Whether fixed-date retreats, hotel-style stays, or bespoke packages, tailor the booking flow to suit your business. Guests can select accommodation, activities, and add-ons in one seamless booking experience. 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About HotelFriend is a hotel management software (PMS) for hospitality businesses that unites property management, booking and channel management, POS, event management, and guest experience tools in an all-in-one platform It covers the organization of work, direct room & service sales, simplifies the processes of serving guests, making their stay at the hotel even more comfortable. It gives an ability to manage the sales online from any device in any part of the world, analyze guest behavior and increase the income. HotelFriend was founded in 2017 to help hotels improve guest satisfaction and digital presence. With a portfolio spanning R&D, IT consulting, staff training, and other key areas, we've assisted over 700+ clients worldwide. As a rapidly growing tech company, we’ve already helped many hotels, restaurants, stadiums, cruise ships, and wellness facilities improve their revenue stream. We make sure that you are 100% in compliance with the latest regulations, including GoBD	About Connect your product to hotel data in minutes Securely read from and write to many hotel systems using one powerful, well-documented JSON API. Connect your app to our Test Hotel in minutes, and connect to real hotels in days, not weeks. One easy-to-understand, universal REST API to connect to many hotel systems. Impala uses bank-grade security, is fully GDPR-compliant and uses geographically diverse hosting. Impala will be the last PMS integration you’ll ever need. We’re connecting your app to hotel data by integrating with a growing number of property management systems, so you don't have to. We're continuously adding hotel systems, so you can sell to a wider range of hotels every month. Modern hotel technology needs complete data and that's what Impala provides, seamlessly and in both directions. Whether you need to read guest information, write a new transaction or receive an update on a rate change, the Impala API provides a full range of data.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Hotels and hotel chains, hotels, hostels, small and medium hotels, boutique hotels, small travel agents, restaurants	Audience Hotel software developers
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing €25/month Free Version Free Trial	Pricing €17 per month Free Version Free Trial
Reviews/Ratings Overall 4.9 / 5 ease 5.0 / 5 features 5.0 / 5 design 4.8 / 5 support 4.9 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information HotelFriend Founded: 2016 Germany hotelfriend.com/de/b/hotel-management-system	Company Information Command Line Software Founded: 2016 United Kingdom getimpala.com
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Categories Catering Concierge Hospitality Property Management Hostel Management Hotel Booking Engines Hotel Channel Management Hotel Guest Experience Hotel Management Point of Sale Restaurant POS Room Service	Categories API Management Application Development Hospitality Property Management Hotel Management
Hospitality Property Management Features Built-in Accounting Catering CRM Employee Management Extended Stay Front Office Management GDS / OTA Integration Group Management Guest Experience (GEM) Housekeeping Management Loyalty Program Maintenance Management Marketing Automation Marketing Management Multi-Property Online Booking Point of Sale (POS) Reservations Management Reviews Management Single Property Vacation Rental Show More Features Catering Features Banquet Management Billing & Invoicing Booking Management Calendar Management Contract Management Costing Customer Database Event Management Facility Management Inventory Management Kitchen / Menu Management Order Management Quote Management Recipe Management Waitstaff Management Hostel Management Features Cash Drawer Management Dorms Employee Management GDS / OTA Integration Housekeeping Management Multi-Property Online Booking Point of Sale (POS) Price Optimization Private Rooms Reservations Management Hotel Channel Management Features Inventory Management Kill Switch Promotions Management Rate Management Reservations Management Restriction Management Point of Sale Features Barcode Scanning Commission Management Cryptocurrency Support Customer Account Profiles Discount Management eCommerce Integration Electronic Signature Gift Card Management Loyalty Program Multi-Location Restaurant POS Retail POS Returns Management Restaurant POS Features Delivery Management Gift Card Management Inventory Management Loyalty Program Mobile Access Online Ordering Order Management Reporting/Analytics Separate Checks Split Checks Table Management Tips Management
Integrations Apache Iceberg ChatGPT Clock PMS+ DATEV Hotelinking Hue JMP Statistical Software Mage Dynamic Data Masking Mews Mode MyStay Omniscope Evo Optii Protel Cloud PMS RATH Rezlynx SALTO KS SAS MDM happyhotel Show More Integrations View All 8 Integrations	Integrations Apache Iceberg ChatGPT Clock PMS+ DATEV Hotelinking Hue JMP Statistical Software Mage Dynamic Data Masking Mews Mode MyStay Omniscope Evo Optii Protel Cloud PMS RATH Rezlynx SALTO KS SAS MDM happyhotel Show More Integrations View All 27 Integrations
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