SmartHotel

SmartHotel

SmartPoint Technologies
+
+

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About

Hotel Speaker is an AI + human review management solution that helps hotel managers respond to guest reviews across platforms with speed, consistency, and authenticity. By combining advanced natural language processing with multilingual native writers, Hotel Speaker delivers personalized replies aligned with each property’s unique style. Its “Extreme Personalization” approach ensures every response reflects brand guidelines and tone of voice. Beyond reputation management, replies act as a marketing tool, promoting property strengths at the crucial moment before travelers book. The platform centralizes review operations by scanning sites, crafting tailored replies, and automating publishing after approval. Managers retain editorial control and track performance through a dedicated dashboard. With quick turnaround and multilingual support, Hotel Speaker strengthens guest connections, preserves brand voice, and drives incremental bookings.

About

High-quality amenities excite hotel guests. Hotels enhance their stay experience by offering a wide range of services on top of the accommodation. Services include restaurants, gyms, boating, bike riding, and swimming pools. The availability of such services is subject to the frequency of booking by guests. Without a proper amenity booking management tool, there can be overcrowding, general confusion, and eventually, a dip in guest satisfaction. SmartHotel streamlines the amenity booking process and encourages positive reviews from guests. The hotel management software solution lets you create new hotel services, notify guests of events, communicate with guests, gather feedback, and more. It can also automate various critical booking management tasks. The SmartHotel app is also a knowledge base for your guests. Using the app, your guests can learn about the availability of services and amenities. Furthermore, patrons can browse and book amenities from the comforts of their smartphones.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Hotel Speaker caters to boutique hotels, resorts, hospitality groups and chains, associations, and industry channels across the hospitality industry.

Audience

Hotels in search of a solution to efficiently manage amenity bookings and improve guest experience

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Hotel Speaker
Founded: 2018
France
hotelspeaker.com

Company Information

SmartPoint Technologies
India
www.smartpointtech.com/smart-hotel-management-software/

Alternatives

Alternatives

Criton

Criton

Information Apps

Categories

Categories

Integrations

No info available.

Integrations

No info available.
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