HotelX

HotelX

IFCA MSC
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About

HotelX is a hotel industry digital platform with comprehensive and fully-featured software functionalities. It hyper-connects ALL businesses, people, devices, data and processes in real time. It enables internet booking and allows online collaboration between guests, hoteliers, travel agencies and business corporations. Best of all, it comes with Guest App (self service) allowing hotel guests to engage hotel services conveniently anytime, anywhere. Accelerate hotel operations on-the-go with a smart mobile PMS. Fast track check-ins, check-outs, housekeeping and manage multiple POS through integration efficiently. Our HotelX management application helps to increase operational efficiency and empower your teams to focus on delivering an excellent customer service experience for your guests. Enable access to actionable performance reports from the convenience of your smartphone. Avoid cash leakage and risks by digital payment.

About

To increase hotel bookings and to elevate the brand identity as well as the retention rates, guest engagement plays a vital role. By maximizing your presence on the internet and communication modes, you can enhance your brand’s interaction and give a wonderful experience to your guests. You can improve your guest engagement through social media, clear messaging, data, etc. Guest engagement is similar to customer engagement in which the hotel brand communicates with the guests through certain marketing channels so that they are engaged throughout their journey. This strategy aims to build a long-lasting connection with the clients which will increase brand loyalty, improve hotel bookings as well as build customer relationships. Guest engagement is very important for all hotels as it will give you a chance to influence your clients’ purchase behavior on the internet and you can gather personal information to increase leads.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Hotel managers looking for a digital platform to enable an online collaboration between guests, hoteliers, and travel agencies

Audience

Hospitality and hotel businesses interested in a solution to manage their business and maximize profits

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

IFCA MSC
Malaysia
ifca.asia/solution-hotelx/

Company Information

Routier
Founded: 2015
Israel
www.routier.io

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Categories

Categories

Hospitality Property Management Features

Built-in Accounting Not Supported
Catering Not Supported
CRM Not Supported
Employee Management Supported
Extended Stay Not Supported
Front Office Management Not Supported
GDS / OTA Integration Not Supported
Group Management Not Supported
Guest Experience (GEM) Not Supported
Housekeeping Management Not Supported
Loyalty Program Supported
Maintenance Management Supported
Marketing Automation Not Supported
Marketing Management Not Supported
Multi-Property Supported
Online Booking Not Supported
Point of Sale (POS) Not Supported
Reservations Management Not Supported
Reviews Management Not Supported
Single Property Supported
Vacation Rental Not Supported

Integrations

No info available.

Integrations

No info available.
Claim HotelX and update features and information
Claim HotelX and update features and information
Claim Routier and update features and information
Claim Routier and update features and information