Una by PolydomPolydom Inc.
|
||||||
About
Trusted by 20,000+ property managers worldwide, Hostaway is the industry leading, AI-powered vacation rental management platform designed for professional short-term rental operators.
WHAT YOU CAN DO WITH HOSTAWAY
*Real-time sync on calendars, pricing, and messages across all major channels (Airbnb, Vrbo, Booking.com, Google)
*Automate 93% of repetitive guest communication with AI Replies
*Increase earnings by 25%+ with Dynamic Pricing
*Track performance with advanced reporting and insights
*Self-serve Owner Portals and automated statements for professional, transparent owner reporting
*Create or connect your own direct booking website
WHY HOSTS CHOOSE HOSTAWAY
For property managers scaling from 5 to 500+ properties, Hostaway grows with you. And, for when you need assistance:
*Award winning 24/7 phone support, with help always a call away
*A comprehensive Help Center for self-service
*A 97%+ customer satisfaction rating
*Global team for multi-language coverage
|
About
Una is an AI digital employee who handles guest communication and end-to-end bookings for short-term rentals (STRs) and hotels that increases direct bookings and automates 24/7 guest support.
Key capabilities with real outcomes:
• 24/7 multilingual support (99 languages): Serve global guests without hiring more staff.
• Direct booking automation: Convert inquiries into confirmed reservations with payment links and emails.
• PMS integration: Access real-time availability and reservation updates.
• Centralized property knowledge: Deliver accurate, consistent answers every time.
• Smart task assignment: Send tasks via HNext, WhatsApp, or Telegram for faster operations.
• Lead capture: Collect guest details to grow repeat bookings.
• Streamline operations, reduce OTA dependency, and elevate guest experience.
On our website you can speak directly with Una, so you can see how well she understands hotel and vacation rental operations in real time.
|
|||||
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
|||||
Audience
Property Management Companies & Vacation rental managers
|
Audience
Short-term rental (STR) property owners, STR portfolio managers, vacation rental management companies, Airbnb and Booking.com professional hosts, boutique hotel owners, independent hotel operators, hotel general managers, hospitality operations managers, guest experience managers, revenue managers focused on direct bookings, and hospitality groups aiming to reduce OTA dependency.
|
|||||
Support
Phone Support
24/7 Live Support
Online
|
Support
Phone Support
24/7 Live Support
Online
|
|||||
API
Offers API
|
API
Offers API
|
|||||
Screenshots and Videos |
Screenshots and VideosNo images available
|
|||||
Pricing
No information available.
Free Version
Free Trial
|
Pricing
$599
Free Version
Free Trial
|
|||||
Reviews/
|
Reviews/
|
|||||
Training
Documentation
Webinars
Live Online
In Person
|
Training
Documentation
Webinars
Live Online
In Person
|
|||||
Company InformationHostaway
Founded: 2015
Finland
www.hostaway.com/
|
Company InformationPolydom Inc.
Founded: 2024
United States
polydom.ai
|
|||||
Alternatives |
Alternatives |
|||||
|
|
||||||
Categories |
Categories |
|||||
Vacation Rental Features
Contact Management
Fee / Commission Management
Guest Reviews / Ratings
Housekeeping Management
Lead Management
Owner Statements
Payment Processing
Property Database
Reservations Management
Vendor Management
Work Order Management
Channel Management Features
Campaign Management
Channel Analytics
Incentive Management
Inventory Control
Lead Management
Opportunity Management
Order Management
Partner Management
Product Management
Reseller Management
Hospitality Property Management Features
Built-in Accounting
Catering
CRM
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
Hotel Channel Management Features
Inventory Management
Kill Switch
Promotions Management
Rate Management
Reservations Management
Restriction Management
Rental Property Management Features
Credit Check
Expense Management
Online Payments
Owner Portal
Tax Management
Tenant Management
Tenant Portal
Tenant Screening
Vacancy Tracking
Website Management
|
||||||
Integrations
Airbnb
AIPEX Virtual Concierge
AutoRank
Beyond
Breezeway
DPGO
Doinn
Duve
Enso Connect
Expedia
|
Integrations
Airbnb
AIPEX Virtual Concierge
AutoRank
Beyond
Breezeway
DPGO
Doinn
Duve
Enso Connect
Expedia
|
|||||
|
|
