MyaConcierge Inc.
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About
Trusted by 20,000+ property managers worldwide, Hostaway is the industry leading, AI-powered vacation rental management platform designed for professional short-term rental operators.
WHAT YOU CAN DO WITH HOSTAWAY
*Real-time sync on calendars, pricing, and messages across all major channels (Airbnb, Vrbo, Booking.com, Google)
*Automate 93% of repetitive guest communication with AI Replies
*Increase earnings by 25%+ with Dynamic Pricing
*Track performance with advanced reporting and insights
*Self-serve Owner Portals and automated statements for professional, transparent owner reporting
*Create or connect your own direct booking website
WHY HOSTS CHOOSE HOSTAWAY
For property managers scaling from 5 to 500+ properties, Hostaway grows with you. And, for when you need assistance:
*Award winning 24/7 phone support, with help always a call away
*A comprehensive Help Center for self-service
*A 97%+ customer satisfaction rating
*Global team for multi-language coverage
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About
Mya is an AI concierge for vacation rental homes, designed for owners and property managers who want to support guests while retaining control of property decisions, payments and vendor relationships. It answers guest questions by voice or text around the clock and communicates in more than 20 languages. Owners teach Mya about each home through conversation, including the details guests need during their stay. When a guest reports a repair, Mya can create a work order and contact a vendor selected by the owner; requests that need an on-site response can be routed to a local concierge. Mya connects with supported booking and property-management platforms, allowing operators to keep their existing systems. It helps vacation-rental businesses handle routine guest questions, share property-specific guidance, coordinate maintenance and provide local recommendations.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Property Management Companies & Vacation rental managers
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Audience
Vacation rental owners and property managers.
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Not Supported
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API
Offers API
Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and VideosNo images available
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PricingSign up and receive a free demo and custom quote
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
3%/booking subtotal
The rate is 3% of booking subtotal for the first 500 individually owned homes and 5% afterward. Onboarding costs $249 one time and is refunded if Mya is not ready to go live within 15 days. Portfolio pricing is custom. Optional video avatars cost $3 each, and custom branding costs $149/month.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Pros from Real UsersPros
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationHostaway
Founded: 2015
Finland
www.hostaway.com/
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Company InformationConcierge Inc.
United States
www.meetmya.ai
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Alternatives |
Alternatives |
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Categories |
Categories |
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Vacation Rental Features
Contact Management
Supported
Fee / Commission Management
Supported
Guest Reviews / Ratings
Supported
Housekeeping Management
Supported
Lead Management
Supported
Owner Statements
Supported
Payment Processing
Supported
Property Database
Supported
Reservations Management
Supported
Vendor Management
Supported
Work Order Management
Supported
Channel Management Features
Campaign Management
Supported
Channel Analytics
Supported
Incentive Management
Not Supported
Inventory Control
Not Supported
Lead Management
Supported
Opportunity Management
Not Supported
Order Management
Not Supported
Partner Management
Not Supported
Product Management
Not Supported
Reseller Management
Not Supported
Hospitality Property Management Features
Built-in Accounting
Supported
Catering
Not Supported
CRM
Supported
Employee Management
Supported
Extended Stay
Supported
Front Office Management
Supported
GDS / OTA Integration
Supported
Group Management
Supported
Guest Experience (GEM)
Supported
Housekeeping Management
Supported
Loyalty Program
Supported
Maintenance Management
Supported
Marketing Automation
Supported
Marketing Management
Supported
Multi-Property
Supported
Online Booking
Supported
Point of Sale (POS)
Supported
Reservations Management
Supported
Reviews Management
Supported
Single Property
Supported
Vacation Rental
Supported
Hotel Channel Management Features
Inventory Management
Supported
Kill Switch
Not Supported
Promotions Management
Supported
Rate Management
Supported
Reservations Management
Supported
Restriction Management
Supported
Rental Property Management Features
Credit Check
Supported
Expense Management
Supported
Online Payments
Supported
Owner Portal
Supported
Tax Management
Supported
Tenant Management
Supported
Tenant Portal
Supported
Tenant Screening
Supported
Vacancy Tracking
Supported
Website Management
Supported
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Integrations
Airbnb
Supported
Vrbo
Supported
Amadeus LinkHotel
Supported
Braintree
Supported
DPGO
Supported
Doinn
Supported
Duve
Supported
FieldStay
Supported
Guestar
Supported
HostReply
Supported
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Integrations
Airbnb
Supported
Vrbo
Supported
Amadeus LinkHotel
Not Supported
Braintree
Not Supported
DPGO
Not Supported
Doinn
Not Supported
Duve
Not Supported
FieldStay
Not Supported
Guestar
Not Supported
HostReply
Not Supported
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