HostReply

HostReply

HostReply OÜ
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About

HostReply is a cloud-based AI co-host and guest-messaging workspace for short-term rental hosts and property managers. It connects to property management systems (PMS), syncing reservations, listing details, and conversations in one dashboard. Using booking context, house rules, property knowledge, and message history, it drafts replies on PMS channels for hosts to review and send with one tap, and flags requests that need human attention. Guests can message through Airbnb, Booking.com, email, and WhatsApp; replies support 32 languages, and conversations can be translated. The Sales Agent offers eligible guests extensions for open nights within host-set pricing rules. Host AI (beta) answers questions about bookings, arrivals, and guests. The Pro plan generates per-booking Nuki smart-lock codes; supported heating integrations enable heating actions. HostReply helps vacation-rental operators manage guest communication and related tasks alongside their PMS.

About

The smart way to schedule, pay, and find Airbnb vacation rental cleaners and Airbnb cleaning services. TurnoverBnB gives you the tools you need to succeed with autopay, customized schedules, guest checkout and review management. Pull your guest calendar from Airbnb, VRBO, Homeaway and all major booking platforms and channel managers into one central location. A single app to schedule cleanings with automatic assignments, delegation and acceptance. No more waiting to see if your property will be ready for your next guest. On average, it takes five minutes per transaction to make a payment to a cleaning company. Hosts who use TurnoverBnB to pay automatically save over forty hours a year. A single app to schedule cleanings with automatic assignments, delegation and acceptance. No more waiting to see if your property will be ready for your next guest. On average, it takes five minutes per transaction to make a payment to a cleaning company.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Vacation rental hosts and short-term rental property managers

Audience

Airbnb hosts and cleaners seeking a solution to improve their operations

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

€7.90/listing/month
Starter costs €7.90 per listing per month for hosts with 1–3 listings. Pro costs €9.90 per listing per month and adds the Sales Agent for orphan-night outreach and pricing guardrails. Scale has custom pricing for property managers with 30 or more listings. A 14-day free trial is available without a credit card; subscriptions can be cancelled anytime.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 1.0 / 5
ease 2.0 / 5
features 1.5 / 5
design 2.5 / 5
support 1.5 / 5

Pros & Cons from Real Users

Pros

  • It was easy to use and got responses to my inquiries for a cleaner. But after what happened to me, nope, I'll never use them again.
  • Nothing to like...I suppose if someone has an established customer base and is willing to bring those clients on to a platform where they will pay an additional 5% in fees, then this is the scam for you.

Cons

  • TurnoverBnB does NOT screen cleaners. I put in a quote and got responses from several cleaners in the area that my property is in. 1 of them contacted me off of the site and didn't really think of any harm in doing so. WRONG! Turns out the cleaner was using several different names, not licensed, stole over $500.00 items from my property and did it to 4 other owners in the same area in a 4 month span. Police reports were filed and he was arrested. Reported to TurnoverBnB, and he is still on the site, but using another different name. DO NOT TRUST ANY CLEANER on this site. Ask for the cleaner's business license and a photo ID!
  • As a cleaner, you have to bring all of your existing client base with you in order to have your application approved and begin receiving bids on available jobs. If you don't yet have clients and are looking to start or grow your business, you're completely out of luck.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

HostReply OÜ
Founded: 2023
Estonia
hostreply.com

Company Information

TurnoverBnB
United States
turnoverbnb.com

Alternatives

Alternatives

Categories

Guest Messaging Supported

Categories

Vacation Rental Supported

Vacation Rental Features

Contact Management Not Supported
Fee / Commission Management Not Supported
Guest Reviews / Ratings Not Supported
Housekeeping Management Supported
Lead Management Not Supported
Owner Statements Not Supported
Payment Processing Not Supported
Property Database Not Supported
Reservations Management Not Supported
Vendor Management Not Supported
Work Order Management Not Supported

Integrations

Hostaway Supported
Smoobu Supported
Airbnb Not Supported
BrightSide Not Supported
Guesty Supported
Hospitable Not Supported
Hosthub Not Supported
KeyNest Not Supported
OwnerRez Not Supported
Vrbo Not Supported
WhatsApp Supported
iGMS Not Supported

Integrations

Hostaway Supported
Smoobu Supported
Airbnb Supported
BrightSide Supported
Guesty Not Supported
Hospitable Supported
Hosthub Supported
KeyNest Supported
OwnerRez Supported
Vrbo Supported
WhatsApp Not Supported
iGMS Supported
Claim HostReply and update features and information
Claim HostReply and update features and information
Claim TurnoverBnB and update features and information
Claim TurnoverBnB and update features and information