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About

Hospitable gives short-term rental hosts their valuable time back. Founded in 2016, Hospitable makes short-term hosting trivial for over 10,000 customers. Hospitable’s tools allow hosts to automate the most time-consuming elements of hosting, and their content and community educate investors on how to grow their short-term rental returns. Hospitable allows hosts to build their own direct booking website with all the features that you would find in a 3rd party OTA, as well as allowing them to integrate with popular 3rd party online travel agencies (Airbnb, Vrbo, and Booking.com). Benefits: - Win more bookings by offering an excellent experience to your guests. - Get more and better reviews by automating the process. - Respond to guests’ questions instantly without moving a finger. - Win your time from routine by automating team management tasks. - Forget about double bookings and other cross-platform issues.

About

Trusted by 20,000+ property managers worldwide, Hostaway is the industry leading, AI-powered vacation rental management platform designed for professional short-term rental operators. WHAT YOU CAN DO WITH HOSTAWAY *Real-time sync on calendars, pricing, and messages across all major channels (Airbnb, Vrbo, Booking.com, Google) *Automate 93% of repetitive guest communication with AI Replies *Increase earnings by 25%+ with Dynamic Pricing *Track performance with advanced reporting and insights *Self-serve Owner Portals and automated statements for professional, transparent owner reporting *Create or connect your own direct booking website WHY HOSTS CHOOSE HOSTAWAY For property managers scaling from 5 to 500+ properties, Hostaway grows with you. And, for when you need assistance: *Award winning 24/7 phone support, with help always a call away *A comprehensive Help Center for self-service *A 97%+ customer satisfaction rating *Global team for multi-language coverage

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

For rental property owners and managers using direct booking websites, Airbnb, Vrbo, and/or Booking.com who want to be more efficient and win back their time from routine tasks.

Audience

Property Management Companies & Vacation rental managers

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$40 per month
14 days free, then our base flat fee covers the first 2 properties.

After the first 2, pay only for properties where a check-in occurred in the past 30 days.

No other fees, cancel anytime.
Free Version
Free Trial

Pricing

Sign up and receive a free demo and custom quote
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 4.5 / 5
features 4.0 / 5
design 4.5 / 5
support 4.0 / 5

Reviews/Ratings

Overall 4.9 / 5
ease 4.8 / 5
features 4.7 / 5
design 4.7 / 5
support 4.9 / 5

Pros & Cons from Real Users

Pros

  • - Customer service - Interface is intuitive and continues to improve - Saves a TON of time by automating all the tedious tasks of managing your listing - Keeps our listings relevant and up to date, allowing us to appear more in search results
  • The possibility to filter the messages per daily check-in and check-out.

Cons

  • - In the beginning, the set up took a little bit of time, however the was time well spent and customer service responded very quickly when we came across any questions
  • The modification of messages per unit.

Pros from Real Users

Pros

  • Very happy with Hostaway and all it does - particularly for making our internal processes a lot easier.
  • Hostaway is a powerful, thoughtful, and user-friendly PMS and I'm so glad I chose them. The onboarding process made me feel like they really cared about my learning the software thoroughly and held my hand through the trickier parts like integration with VRBO. It was a great experience being trained by Shabeeb and his counterparts. All of my trainers were brilliant, patient, kind, and affective teachers. Since "graduating" I have had great luck with the live chat support as well. I feel like Hostaway is an international family that has one common goal: making sure our guests have the best experience possible. I love the automated email system that lets me provide detailed information for my guests at each step of the booking, planning, checkin, and checkout process. I feel confident that my calendars are properly synched and up-to-date.
  • We needed a platform that would scale with our anticipated growth. It needed to be affordable from day one, but not be deficient in the professional property management features our clients were expecting. Hostaway has delivered features and capabilities which exceed our expectations.
  • The new inbox feature is great along with excellent integration with Airbnb. Great customer service is a plus. Always happy with the service!
  • Easy Accessible One platform for all listings API Integration Automation Easy access to dashboard Unlimited onboarding calls Great team of onboarding and sales specialist!!
  • Ease of service, clear communication, system is set up to do endless things to make property managing streamline with all the technology needed to take out hours of messaging. Platform is really the best I've seen and I've view several demos. Great trainer & facilitator who help you to understand the software, setting me up to win & not struggle. Love the follow up with trainer. He really show care and that he want me to succeed using the software to my benefit.
  • Ease of use. Lots of Support - Akeeshan, Uvindu, Mohameed etc. Competitive cost. Good integration to OTAs. Email Automation.
  • The company I work for has been using Hostaway for some time now, I easily adjusted to the software and received great support.
  • They were very patient with me, understand and explain on the different way to make it easier for me. Perfect to manage all the channels in one.
  • So far, they concentrate on helping you get it done quickly, they don't have a format, you just ask what you need to know!

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Hospitable
Founded: 2016
United States
hospitable.com

Company Information

Hostaway
Founded: 2015
Finland
www.hostaway.com/

Alternatives

Smoobu

Smoobu

Smoobu GmbH

Alternatives

Smoobu

Smoobu

Smoobu GmbH
Hostbase

Hostbase

Only Ventures LLC

Categories

Categories

Vacation Rental Features

Contact Management
Fee / Commission Management
Guest Reviews / Ratings
Housekeeping Management
Lead Management
Owner Statements
Payment Processing
Property Database
Reservations Management
Vendor Management
Work Order Management

Vacation Rental Features

Contact Management
Fee / Commission Management
Guest Reviews / Ratings
Housekeeping Management
Lead Management
Owner Statements
Payment Processing
Property Database
Reservations Management
Vendor Management
Work Order Management

Channel Management Features

Campaign Management
Channel Analytics
Incentive Management
Inventory Control
Lead Management
Opportunity Management
Order Management
Partner Management
Product Management
Reseller Management

Hospitality Property Management Features

Built-in Accounting
Catering
CRM
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

Hotel Channel Management Features

Inventory Management
Kill Switch
Promotions Management
Rate Management
Reservations Management
Restriction Management

Rental Property Management Features

Credit Check
Expense Management
Online Payments
Owner Portal
Tax Management
Tenant Management
Tenant Portal
Tenant Screening
Vacancy Tracking
Website Management

Integrations

Airbnb
KeyNest
PriceLabs
ProhostAI
Rankbreeze
StayFi
SuiteOp
Topkey
Touch Stay
TurnoverBnB
Vrbo
Amadeus LinkHotel
Authorize.Net
Beyond
Booking.com
Braintree
DPGO
Guestar
Stackreaction
Zapier

Integrations

Airbnb
KeyNest
PriceLabs
ProhostAI
Rankbreeze
StayFi
SuiteOp
Topkey
Touch Stay
TurnoverBnB
Vrbo
Amadeus LinkHotel
Authorize.Net
Beyond
Booking.com
Braintree
DPGO
Guestar
Stackreaction
Zapier
Claim Hospitable and update features and information
Claim Hospitable and update features and information