HaveItBack Lost and Found Software

HaveItBack Lost and Found Software

Have It Back
5.0 out of 5 stars
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About

Homebound is a web-based lost-property management system for hotels, motels, bed-and-breakfasts and guesthouses. It gives housekeeping and front-desk teams a shared searchable log for found items, photos, discovery and storage locations, guest claims and custody history. Staff can record items from a mobile-friendly page, with optional AI-assisted tagging; AI also suggests likely matches between guests' lost-item reports and logged found items for staff to confirm. Homebound sends guest notifications and claim links, and supports in-person collection or guest-paid return shipping. Guests enter a delivery address, choose a courier and pay online; Homebound arranges courier pickup and sends tracking details. Single properties can use the log without a subscription, setup fee or contract. Hotel groups can request custom white-label deployments and workflow integrations.

About

Lostandfoundsoftware.com provides you with the best Lost & Found experience. Powered by next edge technologies like AI and Machine Learning to add found items via image recognition, it’s never been easier to provide excellent service and decrease your workload. You have the choice concerning your device – our solution is fully compatible with your tablet, smartphone or computer. The Lost and Found Software automates administrative tasks like cataloging items and inquiries, matching them, returning of the items, charging and settling any handling and shipment fees, etc. Innovation such as image recognition and a chatbot enable easy and customer friendly Lost & Found management. Increase your return rate now for the best Lost and Found experience worldwide.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Hotels, motels, vacation rentals, airports, Airbnb hosts, and other public venues.

Audience

Airports, Airlines, Municipalities, City and Government, Police, TSA, Public Transportation, Bus Companies, Train Stations, Transport, Hotels, Hospitality, Restaurants, Amusement Parks, Museums, Cinemas, Supermarkets, Stadium, Car Sharing, Car Rental Companies, Night Clubs, Swimming Halls

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$0
Single-property lost-property logging is free, with no subscription, setup fee or contract. Guests pay the return-delivery charge if shipping is requested. Hotel-group white-label arrangements and custom integrations are scoped separately.
Free Version Supported
Free Trial Not Supported

Pricing

Free to use up to 1500 entries per year
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Lots of features to choose from (depending on your company structure), more items are reunited with their owners meaning more happy customers, smart matching, easy returns.
  • Using the Lost and Found Software has greatly increased our productivity as well as our return rate. Many processes are automated, including matching found items and owners. There is an integrated return handling gateway for shipping items back and any payments that need to be collected. Another great additional features include image recognition, which means taking a picture of found property and let the software take care of recognizing and categorizing it.

Cons

  • Isn't made for using offline. Not sure if this is even possible.
  • Right now, the software isn't available in many languages. I've been told, however, that this is a priority for the next quarter, so perhaphs this point will be addressed soon.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Homebound
Founded: 2026
Australia
usehomebound.com.au/for-hotels

Company Information

Have It Back
Founded: 2015
Germany
www.lostandfoundsoftware.com

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Categories

Lost and Found Supported

Categories

Lost and Found Supported

Lost and Found Features

Access Control Supported
Automatic Matching Supported
Category Management Supported
Claims Management Supported
Cross-Database Search Supported
Document Management Supported
Historical Reporting Supported
Image Recognition Supported
Inventory Management Supported
Self Service Portal Supported
Shipping Management Supported
Unclaimed Items Management Supported

Integrations

Lost and Found App Not Supported
Microsoft Outlook Supported
Microsoft Teams Supported
OPERA Cloud PMS Supported
Stripe Supported

Integrations

Lost and Found App Supported
Microsoft Outlook Not Supported
Microsoft Teams Not Supported
OPERA Cloud PMS Not Supported
Stripe Not Supported
Claim Homebound and update features and information
Claim Homebound and update features and information
Claim HaveItBack Lost and Found Software and update features and information
Claim HaveItBack Lost and Found Software and update features and information