IQtrac

IQtrac

IQware
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About

Homebound is a web-based lost-property management system for hotels, motels, bed-and-breakfasts and guesthouses. It gives housekeeping and front-desk teams a shared searchable log for found items, photos, discovery and storage locations, guest claims and custody history. Staff can record items from a mobile-friendly page, with optional AI-assisted tagging; AI also suggests likely matches between guests' lost-item reports and logged found items for staff to confirm. Homebound sends guest notifications and claim links, and supports in-person collection or guest-paid return shipping. Guests enter a delivery address, choose a courier and pay online; Homebound arranges courier pickup and sends tracking details. Single properties can use the log without a subscription, setup fee or contract. Hotel groups can request custom white-label deployments and workflow integrations.

About

IQtrac has everything you need to streamline operations management, including maintenance, housekeeping, guest requests, and more. Here’s how IQtrac will help your hotel manage operations, so you can deliver exceptional guest experiences and keep your property in pristine condition. Extend the life span of your assets with IQtrac’s asset management processes. Manage and follow-up on guest requests with our service optimization system. IQtrac serves as one central portal for all of your property’s maintenance needs. Maximize the efficiency of your cleaning staff and ensure your property is clean. Know when inventory is running low and which suppliers to reorder from. Ensure brand and safety standards are being met by performing inspections. Keep track of lost & found items and store contact information. See which employees are top performers and which need additional coaching. Get the data you need to ensure your operation is running efficiently.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Hotels, motels, vacation rentals, airports, Airbnb hosts, and other public venues.

Audience

Companies looking for a solution to streamline operations management, including maintenance, housekeeping, and guest requests

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$0
Single-property lost-property logging is free, with no subscription, setup fee or contract. Guests pay the return-delivery charge if shipping is requested. Hotel-group white-label arrangements and custom integrations are scoped separately.
Free Version Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Homebound
Founded: 2026
Australia
usehomebound.com.au/for-hotels

Company Information

IQware
Founded: 2016
United States
iqwareinc.com/products/asset-and-guest-management/

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5.0 out of 5 stars

Categories

Lost and Found Supported

Categories

Lost and Found Supported

Lost and Found Features

Access Control Not Supported
Automatic Matching Not Supported
Category Management Not Supported
Claims Management Not Supported
Cross-Database Search Supported
Document Management Not Supported
Historical Reporting Not Supported
Image Recognition Not Supported
Inventory Management Supported
Self Service Portal Supported
Shipping Management Not Supported
Unclaimed Items Management Supported

Integrations

Microsoft Outlook Supported
Microsoft Teams Supported
OPERA Cloud PMS Supported
Stripe Supported

Integrations

Microsoft Outlook Not Supported
Microsoft Teams Not Supported
OPERA Cloud PMS Not Supported
Stripe Not Supported
Claim Homebound and update features and information
Claim Homebound and update features and information
Claim IQtrac and update features and information
Claim IQtrac and update features and information