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About

High Trek POS is an all-in-one reservation, ticketing, point-of-sale, digital waiver, and customer management platform built for attractions and experience-based businesses. Manage online bookings, walk-up sales, group events, memberships, gift cards, waivers, merchandise, food and beverage, cash drawers, facility capacity, and resource scheduling from one connected system. Our group sales and CRM tools help teams manage inquiries, quotes, reservation holds, payments, automated follow-ups, and complex corporate or private events. Built-in email and SMS communication keeps guests informed and helps convert more inquiries into confirmed reservations. High Trek POS also offers customer self-service tools, centralized reporting, QuickBooks integration, and a single customer database across every sales channel. One platform to simplify operations, improve the guest experience, and grow revenue.

About

Starboard Suite is the premier reservation system designed specifically for passenger vessel and watersports operators. Mobile-friendly online reservations are seamlessly integrated with your phone and walk-up bookings, so you can manage your entire business from a single dashboard. Support for electronic check-ins, gift certificates, employee scheduling, and much more. Customization, training and support are all included, as are free updates for as long as you're a customer.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Entertainment, tour operators, and activity Companies

Audience

Starboard Suite is designed specifically for passenger vessels and watersports operators. Our booking process, payment system, check-ins and reporting are optimized for your specific business needs

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

As low as 0.7% of sales.
No Contract, Pay as you go, no setup fees.
Free Version
Free Trial

Pricing

$1.50/ticket
Operators who process between 3600 and 15,000 tickets/year: $1.50/per ticket.
Operators who sell more than 15,000 tickets/year: price upon request
Operators who sell fewer than 3600 tickets/year: price upon request
Free Version
Free Trial

Reviews/Ratings

Overall 4.9 / 5
ease 4.9 / 5
features 4.6 / 5
design 4.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • One-stop shop for end users to book online, pay, and complete waiver requirements. An intuitive backend to build new products, check-in guests, book walk-ups, and process payments. Integrates easily with our website, receipt printing hardware, and credit card processing hardware. Excellent customer service!
  • Ability to adjust orders, ease to train staff, and overall flow of the system. The system has combined many services we used to use.
  • 1-stop POS. High Trek handles our transactions locally and online, reservations, waivers and season passes. They receive feedback very well and work to clean up processes and improve both the customer experience and our guest experience all the time.
  • The integrated communication tools and texting features for reservations are terrific! This is an all-in-one solution.
  • It's easy to use. They are constantly improving adding features and updates. They listen to customer feedback and add features based on that feedback.

Cons

  • No repository of backend training videos or quick reference guides.
  • Inventory management isn't ideal. This isn't a deal breaker for us but isn't optimal to do workarounds.
  • It is our goal to only have to use 1 POS for all aspects of our business and HTP is working to improve the functions of their platform for F&B. It does not flow as smoothly as F&B-specific platforms.
  • The design could be improved - they go feature, first.
  • I'd like it to have a report writer instead of loading into excel.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

High Trek POS
Founded: 2017
United States
www.hightrekpos.com

Company Information

Starboard Suite
Founded: 1997
United States
www.starboardsuite.com

Alternatives

Alternatives

Logix

Logix

Logistix Solutions
FuseMetrix

FuseMetrix

FuseMetrix Group
aReservation

aReservation

Indexic
Wharf Rat Reservation System

Wharf Rat Reservation System

Wharf Rat Software Systems
aWaiver

aWaiver

Indexic

Categories

Categories

Reservations Features

Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

Event Booking Features

Attendee Management
Confirmation/Reminders
Discount/Coupon Management
Event Calendar
Marketing Management
Online Payments
Online Registration
Social Media Promotion
Wait List Management
Website Management

Ticketing Features

Barcode / Ticket Scanning
Box Office Management
Concessions Management
Customer Database
Event Management
Fundraising Management
General Admission
Kiosk Ticketing
Mobile Ticketing
Online Ticketing
Onsite Ticketing
POS
Print-at-Home
Reserved Seating
Season Tickets
Ticket Brokering
VIP & Discount Tickets

Waiver Features

Customizable Templates
Data Export
Online Signing
QR Codes
Searchable Database
Status Tracking
Waiver Kiosk

Reservations Features

Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

Tour Operator Features

Accommodation Booking
Activities Booking
Central Reservation System
Coach Booking
Custom Packages
Customer Management
GDS / OTA Integration
Itinerary Creation
Multi-Day Tours
Payment Processing
Price / Margin Management
Promotions Management
Quote Management
Reservations Management
Vendor Management
Website Management

Integrations

AdRoll
Constant Contact
Constant Contact Lead Gen & CRM
EventSource
Facebook
Facebook Ads
Fotaflo
GoHighLevel
Google Ad Manager
Google Ads
Google Analytics
Instagram
Meta Ads
QuickBooks Online
Smartwaiver
Tripadvisor
ViaTour
When I Work
X (Twitter)
Yelp

Integrations

AdRoll
Constant Contact
Constant Contact Lead Gen & CRM
EventSource
Facebook
Facebook Ads
Fotaflo
GoHighLevel
Google Ad Manager
Google Ads
Google Analytics
Instagram
Meta Ads
QuickBooks Online
Smartwaiver
Tripadvisor
ViaTour
When I Work
X (Twitter)
Yelp
Claim High Trek POS and update features and information
Claim High Trek POS and update features and information
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Claim Starboard Suite and update features and information