PlayOps

PlayOps

Synopse Technologies
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About

High Trek POS is an all-in-one reservation, ticketing, point-of-sale, digital waiver, and customer management platform built for attractions and experience-based businesses. Manage online bookings, walk-up sales, group events, memberships, gift cards, waivers, merchandise, food and beverage, cash drawers, facility capacity, and resource scheduling from one connected system. Our group sales and CRM tools help teams manage inquiries, quotes, reservation holds, payments, automated follow-ups, and complex corporate or private events. Built-in email and SMS communication keeps guests informed and helps convert more inquiries into confirmed reservations. High Trek POS also offers customer self-service tools, centralized reporting, QuickBooks integration, and a single customer database across every sales channel. One platform to simplify operations, improve the guest experience, and grow revenue.

About

PlayOps is web-based management software for indoor play centers and soft play venues. It gives operators a live floor view with per-child timers, admissions, session extensions, add-on tabs, memberships, prepaid passes, birthday-party bookings, digital waivers, QR check-in, and checkout records. Staff can track wristband assignments, send parent updates through WhatsApp, display time remaining on a TV or tablet, and review sales by revenue stream and payment method. Reports can be exported as CSV. PlayOps is designed for owner-run venues and works in a browser on counter tablets, phones, and PCs.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Entertainment, tour operators, and activity Companies

Audience

Owner-operated indoor play centers, indoor playgrounds, and soft play venues, typically serving 15–40 children at peak

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

As low as 0.7% of sales.
No Contract, Pay as you go, no setup fees.
Free Version Not Supported
Free Trial Supported

Pricing

$49/month
Starter costs $49 month to month or $490 per year. Growth costs $69 month to month or $690 per year. Custom plans for chains and specialized setups are quoted individually. New centers receive one month of the Growth plan free without a payment card. There is no setup fee, and subscriptions can be canceled at any time.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 4.9 / 5
ease 4.9 / 5
features 4.6 / 5
design 4.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • One-stop shop for end users to book online, pay, and complete waiver requirements. An intuitive backend to build new products, check-in guests, book walk-ups, and process payments. Integrates easily with our website, receipt printing hardware, and credit card processing hardware. Excellent customer service!
  • Ability to adjust orders, ease to train staff, and overall flow of the system. The system has combined many services we used to use.
  • 1-stop POS. High Trek handles our transactions locally and online, reservations, waivers and season passes. They receive feedback very well and work to clean up processes and improve both the customer experience and our guest experience all the time.
  • The integrated communication tools and texting features for reservations are terrific! This is an all-in-one solution.
  • It's easy to use. They are constantly improving adding features and updates. They listen to customer feedback and add features based on that feedback.

Cons

  • No repository of backend training videos or quick reference guides.
  • Inventory management isn't ideal. This isn't a deal breaker for us but isn't optimal to do workarounds.
  • It is our goal to only have to use 1 POS for all aspects of our business and HTP is working to improve the functions of their platform for F&B. It does not flow as smoothly as F&B-specific platforms.
  • The design could be improved - they go feature, first.
  • I'd like it to have a report writer instead of loading into excel.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

High Trek POS
Founded: 2017
United States
www.hightrekpos.com

Company Information

Synopse Technologies
Founded: 2026
India
getplayops.com

Alternatives

Alternatives

FocusPoint360

FocusPoint360

KMIT Solutions
FuseMetrix

FuseMetrix

FuseMetrix Group
FuseMetrix

FuseMetrix

FuseMetrix Group
aReservation

aReservation

Indexic
CenterEdge Advantage

CenterEdge Advantage

CenterEdge Software
aWaiver

aWaiver

Indexic

Categories

Amusement Park Supported
Event Booking Supported
Reservations Supported
Ticketing Supported
Waiver Supported

Categories

Amusement Park Supported

Event Booking Features

Attendee Management Supported
Confirmation/Reminders Supported
Discount/Coupon Management Supported
Event Calendar Not Supported
Marketing Management Supported
Online Payments Supported
Online Registration Supported
Social Media Promotion Not Supported
Wait List Management Not Supported
Website Management Not Supported

Reservations Features

Activities Booking Supported
Booking Notes Supported
CRM Supported
Customer Support Supported
Group Reservations Supported
Guest Management Supported
Payment Processing Supported
Promotions Management Supported
Rate Management Supported
Room Booking Management Not Supported
Third Party Booking Not Supported

Ticketing Features

Barcode / Ticket Scanning Supported
Box Office Management Not Supported
Concessions Management Supported
Customer Database Supported
Event Management Supported
Fundraising Management Not Supported
General Admission Supported
Kiosk Ticketing Not Supported
Mobile Ticketing Supported
Online Ticketing Supported
Onsite Ticketing Supported
POS Supported
Print-at-Home Supported
Reserved Seating Not Supported
Season Tickets Supported
Ticket Brokering Not Supported
VIP & Discount Tickets Supported

Waiver Features

Customizable Templates Supported
Data Export Supported
Online Signing Supported
QR Codes Supported
Searchable Database Supported
Status Tracking Supported
Waiver Kiosk Supported

Integrations

Fotaflo Supported
GoHighLevel Supported
QuickBooks Online Supported
WhatsApp Not Supported

Integrations

Fotaflo Not Supported
GoHighLevel Not Supported
QuickBooks Online Not Supported
WhatsApp Supported
Claim High Trek POS and update features and information
Claim High Trek POS and update features and information
Claim PlayOps and update features and information
Claim PlayOps and update features and information