ResNexus

ResNexus

4.4 out of 5 stars
Heroes PMS ResNexus

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Heroes PMS:

About

Heroes PMS is a cloud-based property management system for independent hotels, guesthouses, hostels, bed-and-breakfasts and vacation rentals. It brings reservations, room inventory, a drag-and-drop planning calendar and front-desk workflows together with housekeeping, tasks and guest messaging. The platform offers a direct booking website, a channel manager that synchronizes rates and availability with online travel agencies, payment options, reporting and tools for managing multiple properties. Staff can use companion iOS and Android apps to review bookings, check guests in and handle operational work away from a desk. A free plan covers one property and up to 10 rooms, with paid monthly options for additional capabilities. The interface is available in 14 languages.
ResNexus:

About

Whether you're campground, bed and breakfast, boutique hotel, lodge, vacation rental or other property owner, ResNexus is designed to make managing your business easy. With our easy-to-use website and business management software you spend less time worrying and more time doing the things you love. ResNexus does more for far less money by providing the following services: 1. Professional Website: ADA compliant and SEO optimized 2. Online Bookings & Property Management 3. Text Messaging: Improve your reviews and save time contacting guests 4. Marketing Channels: Google Ads, Expedia, Booking.com, Airbnb, VRBO, TripAdvisor 5. Automatic email Marketing 6. Built-in Point-of-Sale 7. Wifi Door Locks 8. Credit Card Processing 9. and much more! ResNexus quickly gets your business up and running with free setup, data import, and industry leading customer support! Come see for yourself how ResNexus can reduce your business costs by thousands of dollars!
Heroes PMS:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported
ResNexus:

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
Heroes PMS:

Audience

Independent hotels, guesthouses, hostels and vacation rentals — small to mid-size properties that want an all-in-one PMS with public pricing.
ResNexus:

Audience

Independent Hotelier, Boutique Hotels, Campgrounds, Lodges, Resorts, Motels, Bed & Breakfasts, Vacational Rentals, and more!
Heroes PMS:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
ResNexus:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
Heroes PMS:

API

Offers API Supported
ResNexus:

API

Offers API Supported
Heroes PMS:

Screenshots and Videos

ResNexus:

Screenshots and Videos

Heroes PMS:

Pricing

$0
The Free plan covers one property with up to 10 rooms and one user. Paid plans and optional modules are priced by room count; monthly billing is available, with other billing terms also offered.
Free Version Supported
Free Trial Supported
ResNexus:

Pricing

$20/month
ResNexus Pricing is based on services selected, industry, units/rooms and season.
Free Version Not Supported
Free Trial Supported
Heroes PMS:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
ResNexus:

Reviews/Ratings

Overall 4.4 / 5
ease 4.3 / 5
features 4.7 / 5
design 4.5 / 5
support 4.7 / 5
ResNexus:

Pros & Cons from Real Users

Pros

  • Versatility incase of use. Multiple options and reminders. Love the library, makes training easy. In the cloud is awesome, can take bookings anywhere. Groups works well once you learn how to do it. The rest of the system is very intuitive.
  • ResNexus is a classier version of hotel.com or expedia. It gave me those same power but let me work with a third-party (and we both get emails at the same time.). Really impressed with the elegance of this booking engine.
  • Customer service is what sold us on ResNexus nearly 4 years ago and it has only gotten better. Prompt response to questions and immediate action when needed. having a dedicated representative makes it personal.
  • When I need help during the big freeze in Texas, I got it. I was unable to use my reservation service because the internet was down so I called support at Reservation Nexus and the agents made the adjustments for me. The cancelled reservations, sent emails, snd blocked dates for me. What a relief!
  • Always available- We have used them for years now it would never consider any other reservation service. They are extremely professional their website is seamless for a guest to make reservations and they are always available if you need to call them and they are quick with an answer in solving problems.

Cons

  • Needs a pop up to alert you when your mistakenly booking someone in the old year. It happens. It can't be that hard to put a phrase that says are you sure you want to do this? A little safety net would be helpful.
  • So far I've had only a positive experience. When I ran into trouble, I got tech support quickly. It was mostly a product of my not understanding how things worked at that time. Now I do.
  • None. The team responds to emails or calls immediately and provides the tools and support needed.
  • Nothing! The service was excellent, the agents responded quickly and all my questions were answered in a timely manner. I need to have reservations cancelled and emails sent to the guests snd that was done for me
  • None.
Heroes PMS:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported
ResNexus:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
Heroes PMS:

Company Information

Heroes PMS
Founded: 2024
France
www.heroespms.com
ResNexus:

Company Information

ResNexus
Founded: 2004
United States
www.resnexus.com
Heroes PMS:

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Heroes PMS:

Categories

ResNexus:

Categories

ResNexus:

Hotel Channel Management Features

Inventory Management Supported
Kill Switch Supported
Promotions Management Supported
Rate Management Supported
Reservations Management Supported
Restriction Management Supported

Campground Management Features

Asset Management Supported
Check-in / Check-out Supported
Multi-Location Supported
Online Booking Supported
Permit Management Not Supported
Point of Sale (POS) Supported
Rental Management Supported
Reservations Management Supported
Site Maps Supported
Utility Billing Supported

Event Booking Features

Attendee Management Not Supported
Confirmation/Reminders Supported
Discount/Coupon Management Supported
Event Calendar Supported
Marketing Management Supported
Online Payments Supported
Online Registration Supported
Social Media Promotion Not Supported
Wait List Management Supported
Website Management Supported

Reservations Features

Activities Booking Supported
Booking Notes Supported
CRM Supported
Customer Support Supported
Group Reservations Supported
Guest Management Supported
Payment Processing Supported
Promotions Management Supported
Rate Management Supported
Room Booking Management Supported
Third Party Booking Supported

Retail POS Systems Features

Barcode Scanning Supported
Commission Management Supported
Discount Management Supported
eCommerce Not Supported
Gift Card Management Supported
Inventory Management Supported
Loyalty Program Support Not Supported
Pricing Management Supported
Returns Tracking Not Supported
Sales Tracking Supported
Touch Screen Not Supported

Website Builder Features

Auto Update Supported
Content Import / Export Supported
Drag & Drop Supported
Invoices Supported
Landing Pages / Web Forms Supported
Newsletter Management Supported
Online Booking Supported
Online Store Builder Not Supported
Pre-built Templates Supported
Real Time Editing Supported
SEO Supported
Survey Builder Not Supported
White Label Not Supported
Heroes PMS:

Integrations

Airbnb Supported
Booking.com Supported
Expedia Supported
Vrbo Supported
Agoda Supported
Alipay Supported
Authorize.Net Not Supported
Google Ads Not Supported
Hostelworld Supported
Lightspeed Retail Not Supported
QuickBooks Online Not Supported
RedNote (Xiaohongshu) Supported
Stripe Supported
Telegram Supported
Trip.com Supported
Tripadvisor Not Supported
WeChat Pay Supported
WhatsApp Supported
ResNexus:

Integrations

Airbnb Supported
Booking.com Supported
Expedia Supported
Vrbo Supported
Agoda Not Supported
Alipay Not Supported
Authorize.Net Supported
Google Ads Supported
Hostelworld Not Supported
Lightspeed Retail Supported
QuickBooks Online Supported
RedNote (Xiaohongshu) Not Supported
Stripe Not Supported
Telegram Not Supported
Trip.com Not Supported
Tripadvisor Supported
WeChat Pay Not Supported
WhatsApp Not Supported
Heroes PMS:
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Claim Heroes PMS and update features and information
ResNexus:
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