Hello Health vs. eClinicalWorks Comparison


Hello Health	eClinicalWorks	+	+
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Key Features: • ARIA Phase 1 – AI receptionist for 24/7 call answering, triage, and transfers • ARIA Phase 2 – AI scheduling automation for real-time booking and rescheduling • Automated Reminders and Recalls • Digital Patient Forms and Surveys • Automated Waitlist and No-Show Recovery • Secure Messaging, Telehealth, and Online Payments • And more Discover how DoctorConnect can boost revenue, streamline workflow, and transform your patient experience. 85 Ratings Visit Website CredentialStream Finally, a single solution to affirm and continuously assess medical provider competency. Ensure excellence in care by offering the industry-leading software for enrolling, onboarding and privileging to continuously evaluate your providers. CredentialStream® incorporates patented technology that provides everything necessary for requesting, gathering, and validating information about a provider, all to establish a reliable Source of Truth for downstream processes. 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The platform offers a wide array of features that include importing or converting DICOM or non-DICOM images, PACS query, and HL7 connectivity. Connect to any EHR such as EPIC, Cerner, EcW, Athena, Allscripts, and more. TeleRay is the most secure end-point to end-point health communication platform on the market. Workflow tools such as waiting rooms, mutli-calls, call transfer, sharing of images, split screen, viewing modalities in real time such as ultrasound, and telehealth telemed carts, all without downloading an app. Easy and low cost. Used by more than 3000 locations including 70% of the top medical centers in more than 20 countries. Try us for free today. 6 Ratings Visit Website Modento Our cloud-based, user-friendly patient communication and engagement platform is a truly all-in-one solution to the everyday needs of your dental practice. 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About Hello Health’s clinical software provides independent practices with the tools they need to automate their workflow, all while simplifying patient care and enhancing patient relationships. The EHR includes functionalities that support specialty, primary care as well as concierge practices. The Hello Health patient portal allows patients to better manage their health through 24/7 access to their account and its many resources. The Hello Health Electronic Health Record, Practice Management System, Patient Portal and Telehealth solution are built with the practitioner in mind. Developed alongside medical professionals, the Hello Health software boosts practice efficiency and augments patient engagement. Hello Health is completely cloud-based and takes up no office space. Updates and upgrades are always free and done automatically, ensuring practices always have the latest technology for the same low monthly cost.	About Patient medical record retrieval is just a search away. The PRISMA health information search engine is here to bring together medical records from primary care providers, specialists, clinics, urgent care centers, and hospitals to create a searchable, timeline view of a patient’s health history. Our Customer Success Stories illustrate real-world applications of our healthcare IT. See how eClinicalWorks customers are achieving value-based care and improving healthcare. At eClinicalWorks, we are 5,000 employees dedicated to improving healthcare together with our customers. More than 130,000 physicians nationwide — and more than 850,000 medical professionals around the globe — rely upon our EHR software for comprehensive clinical documentation, along with solutions for telehealth, Population Health, Patient Engagement, and Revenue Cycle Management. Privately held, and driven by innovation and excellence, we have a single focus — providing our customers with secure, cloud-based solutions.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Medical Billing solution for clinics	Audience Healthcare providers
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Supported Online Not Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Not Supported	Pricing $499.00/month/user Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 2.5 / 5 ease 3.5 / 5 features 4.0 / 5 design 4.0 / 5 support 2.5 / 5 Read all reviews
	Pros & Cons from Real Users Pros I sold my practice 8 months ago and still billed monthly despite full transfer and weekly calls to cancel. Incredulously, even with screen sharing Suijin (their employee) found my account did not have the feature required for me to disconnect service and said no one could stop service for me… round and round we have gone. DO NOT USE THEM I've been using eClinicalWorks for approximately 6 years. It has one of the best user interfaces I have found. Very user friendly. There are easy ways to make new templates and merge notes which saves a lot of time. Highly recommended. Cons Impossible to discontinue service so overbilled 8 months!! When first starting I found it to be somewhat cumbersome. The layout took some time to get used to but once you get it, it works great.
Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information Hello Health Founded: 2008 United States www.hellohealth.com	Company Information eClinicalWorks Founded: 1999 United States www.eclinicalworks.com
Alternatives H-Connect	Alternatives RXNT
PracticeSuite	Elation Health
Intergy EHR Greenway Health	Service Center Office Ally
Tebra	Foothold Foothold Technology
OptiMantra View All	Epion Health View All
Categories Clinic Management Supported Electronic Medical Records (EMR) Supported Medical Billing Supported Medical Practice Management Supported Patient Relationship Management (PRM) Supported	Categories Clinic Management Supported Clinical Documentation Supported Electronic Medical Records (EMR) Supported Healthcare ERP Supported Medical Billing Supported Medical Practice Management Supported Medical Scheduling Supported Revenue Cycle Management Supported Telemedicine Supported Value-Based Care Supported Wound Care Supported
Electronic Medical Records (EMR) Features Appointment Management Not Supported Charting Not Supported Compliance Tracking Supported E-Prescribing Not Supported E/M Coding Not Supported Handwriting Recognition Not Supported HIPAA Compliant Supported Integrated Telehealth Not Supported Meaningful Use Certified Not Supported MIPS Certified Not Supported ONC-ATCB Certified Not Supported Patient Portal Supported Self Service Portal Supported Voice Recognition Not Supported Medical Billing Features Claims Processing Not Supported Claims Scrubbing Not Supported Code & Charge Entry Not Supported Compliance Tracking Supported Customizable Dashboard Supported Dunning Management Supported Invoice History Supported Patient Eligibility Checks Not Supported Practice Management Not Supported Quotes/Estimates Supported Remittance Advice Not Supported	Electronic Medical Records (EMR) Features Appointment Management Supported Charting Supported Compliance Tracking Supported E-Prescribing Supported E/M Coding Supported Handwriting Recognition Supported HIPAA Compliant Supported Integrated Telehealth Not Supported Meaningful Use Certified Supported MIPS Certified Not Supported ONC-ATCB Certified Supported Patient Portal Supported Self Service Portal Supported Voice Recognition Supported Show More Features Revenue Cycle Management Features Accounts Receivable Supported Claims Management Supported Collections Management Supported EHR/EMR Integration Supported For Healthcare Supported ICD-10 Compliance Not Supported Insurance Verification Supported Medical Billing Supported Patient Portal Supported Patient Registration Not Supported Patient Scheduling Supported Payment Processing Supported
Integrations CGM LABDAQ Supported Apoointly Not Supported Arrendale Associates Not Supported Calvient Not Supported CareEco Not Supported CrelioHealth Not Supported Doc-U-Aide Not Supported DocSpera Not Supported Elaborate Not Supported Infinx Not Supported Kymolog Not Supported Luma Health Not Supported Mend Not Supported NetDirector Not Supported Persivia CareTrak Not Supported RadioView.AI Not Supported Solv Not Supported Solventum Fluency Direct Not Supported TeleRay Not Supported iCareBilling Not Supported Show More Integrations View All 1 Integration	Integrations CGM LABDAQ Supported Apoointly Supported Arrendale Associates Supported Calvient Supported CareEco Supported CrelioHealth Supported Doc-U-Aide Supported DocSpera Supported Elaborate Supported Infinx Supported Kymolog Supported Luma Health Supported Mend Supported NetDirector Supported Persivia CareTrak Supported RadioView.AI Supported Solv Supported Solventum Fluency Direct Supported TeleRay Supported iCareBilling Supported Show More Integrations View All 73 Integrations
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