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About

HealthRide is NEMT scheduling and dispatch software that does the planning for you, with an AI assistant that books rides when you ask. It's for non-emergency medical transportation companies, from one van to large fleets. Ryder Go plans your whole day in one click, around time windows, vehicle capabilities and driver availability. You look it over, then apply it. Ryder AI also makes changes when you ask, with your OK. Dispatchers see the whole day on one board, with drag-and-drop assignment. Drivers run trips step by step in an iPhone and Android app that keeps working without cell service. MTM, Alivi and Sentry trips show up on your board on their own. Standing orders and will-call returns are built in. Turn completed trips into invoices, with pay-online links and saved cards. $59 per vehicle per month covers every feature. No setup fees, no per-ride fees, no contracts. Real people who know NEMT guide your onboarding. Screenshots show demo data.

About

MediRoutes is a cloud-based fleet management software designed specifically for Non-Emergency Medical Transportation (NEMT) providers. Since 2008, MediRoutes has been trusted to streamline operations with real-time dispatching, automated scheduling, billing, detailed reporting, and seamless API integrations. Our platform enhances efficiency and reliability by optimizing routes, providing real-time fleet visibility, and simplifying payer integrations. Advanced scheduling algorithms reduce wait times, improve on-time performance, and ensure seamless patient transportation coordination. We integrate with all major US brokers, making it easier to manage even the most complex transportation needs. Whether you're a small operator or managing a large fleet, MediRoutes helps save time, cut costs, and deliver exceptional service. With a proven track record of innovation and industry leadership, MediRoutes is the trusted solution for your NEMT operations.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Audience

Non-emergency medical transportation (NEMT) companies: ambulatory, wheelchair and stretcher transportation, from one van to large fleets

Audience

Designed specifically for Non-Emergency Medical Transportation (NEMT) providers

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$59
Free Version Not Supported
Free Trial Not Supported

Pricing

$70/vehicle/month
Contact us for more details.
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 4.3 / 5
ease 4.3 / 5
features 4.2 / 5
design 4.2 / 5
support 4.1 / 5

Pros from Real Users

Pros

  • I absolutely love the new rollout of the mobile web version! It’s so easy to use, and I can access everything I need on the go, no matter what device I’m using. Whether I’m on my phone, tablet, or laptop, the experience is seamless and user-friendly. The design is sleek, intuitive, and responsive, which makes navigating through the software a breeze while I’m out in the field. Being able to manage everything so easily, without being tied to a desktop, has really improved my workflow. It’s perfect for staying connected and on top of things, no matter where I am. This new feature is a total game-changer, and I’m excited to see how it continues to evolve!
  • Love how easy it is to use. Love being able to log in and see where all my vans are at anytime i want.
  • It is very simple and easy to use; with many tools to make scheduling & dispatching more efficient. You are able to use this any time you have a device at your fingertips - which is a business owner or operators dream come true.
  • Ease of sync with brokers and it can handle all types of transportation needs and services from limo, to school bus, to NEMT, to EMS.
  • MediRoutes makes it easier to adjust the trips also see the closest driver. I love that we can plan trips for next day and let MediRoutes set the route.
  • MediRoutes works well for what we need and offers an integration with our trip vendor which is very helpful.
  • I like easily accessing client information and easily seeing the drivers, their routes and the option for seeing where all drivers are.
  • MediRoutes is user-friendly and intuitive. It's easy to train people on, and they are always adding new features and improvements. I find scheduling same-day and future rides easy. it's easy to view what the route looks like, and with the ETAs you can tell if something will not work.
  • App is easy to use for our drivers. API with Modivcare and MTM for the most time work very consistently.
  • Fairly ease to use and the price is good. Boots up quickly.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

HealthRide
healthride.app

Company Information

MediRoutes
Founded: 2008
United States
www.mediroutes.com

Alternatives

No Alternatives

Alternatives

NovusMED

NovusMED

Momentm

Categories

NEMT Supported

Categories

Ambulatory Supported
NEMT Supported
Route Planning Supported

NEMT Features

Automated Scheduling Supported
Billing and Invoicing Supported
Client Notifications Supported
Computer Aided Dispatch Supported
Customer Database Supported
Fuel Management Supported
Import / Export Data Supported
In-Vehicle Hardware Supported
Mileage Tracking Supported
Online Booking Supported
Order Management Supported
Reporting Supported
Routing Supported
Scheduling Supported
Vehicle Tracking Supported

Route Planning Features

Capacity Planning Supported
Drag & Drop Scheduling Supported
Driver Management Supported
Emergency Dispatch Supported
GPS Tracking Supported
Performance Metrics Supported
Route Costing Supported
Territory Management Supported

Integrations

Flip Not Supported

Integrations

Flip Supported
Claim HealthRide and update features and information
Claim HealthRide and update features and information