HealthLink vs. Zedmed Comparison


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About Conceptualized in 2015 to deliver basic telehealth and telemedicine services, HealthLink offers a complete, world-class, state-of-the-art, cloud-based, fully integrated healthcare software solution suite containing hospital management, laboratory information management, pharmacy management, and Business-to-Business Pharmacy E-Commerce, telehealth and telemedicine software systems. We are a team with rich experience in software development, implementation and support and a passion to eradicate the pain-points of our pain-relievers, the healthcare community. We have set out to help this community communicate and collaborate constructively so that they can deliver faster, better and cheaper healthcare services to the needy. A growing number of healthcare providers are adopting HealthLink's state-of-the-art software for their daily operations. HealthLink cloud-based solutions are easy to maintain, reduce cost-of-ownership and minimize Go-Live lead time.	About Zedmed is an all-in-one practice management software designed to streamline workflows for busy medical practices in Australia. Whether you're a general practitioner (GP), specialist, or allied health professional, Zedmed offers a scalable solution to improve efficiency and patient care. Centralised platform: Manage appointments, billing, communication (including SMS recall!), and clinical data all within one user-friendly interface. Cloud or on-premise: Choose the deployment option that best suits your practice's needs – access Zedmed from anywhere with the cloud version, or enjoy the enhanced data security of on-premise installation. Focus on patient care: Zedmed empowers doctors with features like chronic disease management tools, My Health Record integration, and pathology/radiology results viewing. Boost practice productivity: Streamlined appointment scheduling, telehealth capabilities, and inventory management free up valuable time for staff.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Clinics in need of a Hospital Management platfrom	Audience Healthcare and Allied healthcare workers interested in a full-featured, powerful and easy to use practice management application
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $345 per year Free Version Not Supported Free Trial Not Supported	Pricing No information available. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 3.0 / 5 ease 3.0 / 5 features 4.0 / 5 design 3.0 / 5 support 2.5 / 5 Read all reviews
	Pros & Cons from Real Users Pros I have used Zedmed for over 20 years, (and also Genie, GENTU, and Clinic to Cloud ). Zedmed continues to stand out as an easy to use product. We recently moved to Zedmed Cloud, which had some hiccups but now is running well. As a GP - it has very detailed access to MHR - that integrates with things like prescriptions and pathology results. Still very clunky. Cons Support can be slow to respond , compared to the past, but is overall not too bad. The support is abysmal. The documentation is abysmal. Inherent design leads to likelihood of very poor notes from clinicians, To write a script is 7 clicks (each script!!!!), bugs like the Appointment window will pull up the wrong patient file (not kidding). You can’ t resent an script as an email or SMS (its a one time thing). Things like - it doesn’t recognise previous scripts (I think the name changes by a ‘.’ or a ‘ ‘ and it can’t find it) I have whinged and complained. I suspect the only reasons it is group wide is a) the owner - 1 -its all he is used to 2 - its the cheapest
Training Documentation Not Supported Webinars Not Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information HealthLink India www.healthlink.co.in	Company Information Zedmed Australia www.zedmed.com.au
Alternatives DocLinks	Alternatives MediRecords
Azalea EHR Azalea Health	Xestro
Doccure Dreams Technologies	Advaa Health
MocDoc HMS MocDoc	Hello Health
Harris CareTracker Harris CareTracker View All	OptiMantra View All
Categories Clinic Management Supported Medical Practice Management Supported	Categories Clinic Management Supported Disease Management Supported Medical Practice Management Supported
Medical Practice Management Features Claims Management Not Supported E-Prescribing Supported EMR / EHR Supported HIPAA Compliant Not Supported Insurance Eligibility Verification Not Supported Inventory Management Not Supported Multi-Office Supported Multi-Physician Supported Patient Billing Supported Patient Portal Supported Patient Records Supported Patient Registration Supported Patient Scheduling Supported Physician Scheduling Supported	Medical Practice Management Features Claims Management Supported E-Prescribing Supported EMR / EHR Supported HIPAA Compliant Supported Insurance Eligibility Verification Supported Inventory Management Supported Multi-Office Supported Multi-Physician Supported Patient Billing Supported Patient Portal Supported Patient Records Supported Patient Registration Supported Patient Scheduling Supported Physician Scheduling Supported
Integrations DC2Vue Supported HealthLink Not Supported Heidi Health Not Supported ScribeHealth Not Supported Tyro EFTPOS Not Supported Xestro Supported Zedmed Supported View All 3 Integrations	Integrations DC2Vue Not Supported HealthLink Supported Heidi Health Supported ScribeHealth Supported Tyro EFTPOS Supported Xestro Not Supported Zedmed Not Supported View All 4 Integrations
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