Harmoni

Harmoni

Infotools
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+

About

A powerful data analysis and visualization platform purpose-built for market research data. From data processing through to analysis, reporting, visualization, dashboards, distribution, and data alerts, Harmoni is for you. Spend less time processing data, and more time analyzing it. Harmoni uses automation to make your job easier. With Harmoni, it's easy to provide valuable, actionable insights to stakeholders. Market research budgets are shrinking, but expectations are ramping up. With Harmoni, you can slice and dice your data as the questions are asked, on the go. Bring your data sources together with Harmoni to form one usable set. Harmoni supports a wide range of data sources, including IBM SPSS®, SQL, Microsoft Excel, CSV, tab-delimited files, Dimensions, and more. Integrated with popular market research platforms, Harmoni supports data collection leaders such as Voxco, FocusVision Decipher, and Qualtrics. Looking for AI functionality? Harmoni can be used with or without AI.

About

Harmony is an AI-native ITSM and enterprise service management platform that uses AI agents to resolve IT and HR requests directly inside Slack, Teams, Zoom, and other employee workspaces. It turns tickets, workflows, knowledge, and service catalogs into an agentic service experience, with AI agents that understand requests, gather context, and resolve routine issues autonomously before a human needs to become involved. Its AI Service Desk Agent can automatically resolve common requests using natural language understanding and intelligent automation, while proactive agents respond to real-time signals to address issues before they affect users. Harmony continuously learns from tickets, user interactions, and organizational context to generate a dynamic, up-to-date knowledge base. It also maintains a real-time system of record for assets and software across the environment.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Boutique and Global Brands

Audience

IT, HR, operations, finance, legal, and security teams seeking to automate employee service requests, manage enterprise resources, and resolve issues through governed AI agents

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Infotools
Founded: 1990
New Zealand
www.infotools.com

Company Information

Harmony
Founded: 2025
United States
harmony.io

Alternatives

Alternatives

No Alternatives
Melodea

Melodea

Audoir

Categories

Data Analysis Supported
Data Visualization Supported
Insight Engines Supported
Market Research Supported

Categories

ITSM Supported

Business Intelligence Features

Ad Hoc Reports Supported
Benchmarking Not Supported
Budgeting & Forecasting Not Supported
Dashboard Supported
Data Analysis Supported
Key Performance Indicators Not Supported
Natural Language Generation (NLG) Supported
Performance Metrics Not Supported
Predictive Analytics Not Supported
Profitability Analysis Not Supported
Strategic Planning Not Supported
Trend / Problem Indicators Not Supported
Visual Analytics Supported

Data Analysis Features

Data Discovery Supported
Data Visualization Supported
High Volume Processing Supported
Predictive Analytics Supported
Regression Analysis Supported
Sentiment Analysis Supported
Statistical Modeling Supported
Text Analytics Supported

Data Visualization Features

Analytics Supported
Content Management Supported
Dashboard Creation Supported
Filtered Views Supported
OLAP Not Supported
Relational Display Not Supported
Simulation Models Not Supported
Visual Discovery Supported

Insight Engines Features

AI / Machine Learning Supported
Augmented Analytics Supported
Data Aggregation Supported
Data Classification Supported
Data Extraction Not Supported
Data Source Connectors Not Supported
Full Text Search Supported
Intent Recognition Not Supported
Multiple Data Sources Supported
Search / Filter Supported
Sentiment Analysis Supported

Market Research Features

Benchmarking Not Supported
Compensation Management Not Supported
Data Management Supported
Email / Online Not Supported
Face-to-Face Not Supported
Panel Management Not Supported
Paper-Based Not Supported
Phone-Based Not Supported
Sample Management Not Supported
Statistical Analysis Supported
Survey Management Not Supported

Integrations

BambooHR Not Supported
Claude Not Supported
CrowdStrike Falcon Not Supported
Figma Not Supported
Google Workspace Not Supported
Jenkins Not Supported
Microsoft Excel Supported
Microsoft PowerPoint Supported
Microsoft Teams Not Supported
Miro Not Supported
NetSuite Not Supported
Okta Not Supported
OpenAI Not Supported
Qualtrics XM Platform Supported
SAP Cloud Platform Not Supported
ServiceNow Not Supported
Slack Not Supported
Voxco Survey Platform Supported
Workday HCM Not Supported

Integrations

BambooHR Supported
Claude Supported
CrowdStrike Falcon Supported
Figma Supported
Google Workspace Supported
Jenkins Supported
Microsoft Excel Not Supported
Microsoft PowerPoint Not Supported
Microsoft Teams Supported
Miro Supported
NetSuite Supported
Okta Supported
OpenAI Supported
Qualtrics XM Platform Not Supported
SAP Cloud Platform Supported
ServiceNow Supported
Slack Supported
Voxco Survey Platform Not Supported
Workday HCM Supported
Claim Harmony and update features and information
Claim Harmony and update features and information