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About

Too often, systems integrations are overwhelming the average hotelier. Installing new systems is cumbersome and takes too much time and manpower to accomplish correctly. The data hoteliers need to make better business decisions and improve the guest experience is stored in silos and not shared across the tech stack, often inaccessible by above-property decision-makers. Some systems operate on-premise while others operate in the cloud, meaning getting them to communicate and share data in similar formats often requires deep integrations that can be costly and require many resources. Hapi is a Cloud Data Hub that exposes event streams and transactional APIs from hotel systems at scale. We help hotel companies innovate faster by removing integration, development and deployment challenges. Our secure, streamlined API framework allows technology providers to connect to leading property management systems and access guest and transactional data in a short amount of time.

About

Meeting guest expectations in the new age of personalization. guestext meets hotel guest’s expectations! Communication has never been easier. With guestext, hoteliers can form an immediate personalized relationship with guests even before they arrive. Our opt-in messaging platform opens the door to creating total guest satisfaction which means building guest loyalty. guestext is a two-way mobile connection between hotels and their guests, communications for a better guest experience. Hotels can text individual guests, groups whether a guest or not or all guests that opt-in with guestext. Hoteliers can connect with their guests before arrival, during the stay and after departure. guestext builds guest relations that will produce repeat business, add incremental income and provide direct guest reviews. Hospitality statistics indicate 78% of guests want text messaging! Plus, texting has an 8 to 1 response rate compared to email or phone and text enables instant guest connectivity.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies seeking an integration solution to make better business decisions and improve the guest experience

Audience

Hotels that require a messaging platform to improve guest engagement, retention and loyalty

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Hapi
Founded: 2017
United States
www.hapicloud.io/platform

Company Information

guestext
Founded: 2011
United States
www.guestext.com

Alternatives

BizAPIs

BizAPIs

Infosistema

Alternatives

Exceed Software

Exceed Software

Bestman Software Solutions
RoomKeyPMS

RoomKeyPMS

RSI Group

Categories

Integration Supported

Categories

Guest Messaging Supported

Integrations

ASI PMS Supported
Altitude Supported
Book4Time Supported
DATAVISION Supported
EBER Supported
EasyWay Supported
HelloShift Supported
Medallia Concierge Supported
Monscierge Supported
New Relic Supported
Railway Supported
RoomPriceGenie Supported
Salesforce Supported
Vizergy Central Reservation System Supported
Xperium Supported
Zoox Eye Supported
iVvy Event Management Supported

Integrations

ASI PMS Not Supported
Altitude Not Supported
Book4Time Not Supported
DATAVISION Not Supported
EBER Not Supported
EasyWay Not Supported
HelloShift Not Supported
Medallia Concierge Not Supported
Monscierge Not Supported
New Relic Not Supported
Railway Not Supported
RoomPriceGenie Not Supported
Salesforce Not Supported
Vizergy Central Reservation System Not Supported
Xperium Not Supported
Zoox Eye Not Supported
iVvy Event Management Not Supported
Claim Hapi and update features and information
Claim Hapi and update features and information
Claim guestext and update features and information
Claim guestext and update features and information