HAFAS vs. MileMaker Comparison Chart

RouteGenie is NEMT software built for non-emergency medical transportation operations that have outgrown basic dispatch software. It combines NEMT scheduling software, dispatch, routing, billing and fleet compliance in one platform, running 600+ fleets and 20,000+ vehicles across 46 states and two countries at roughly 50,000 trips a day. NEMT dispatch software built for multi-site scale. Operators run every location in one instance with role-based access, per-location configuration and a complete audit trail on every trip change — who cancelled a trip, when, and why. DispatchGenie builds and continuously re-optimizes routes with native multiload, so a 200-vehicle schedule rebuilds in seconds instead of being maintained by hand. Subcontractor vehicles appear on the same live map as owned fleet, which matters when your network is larger than your payroll. NEMT broker software, built in. ImportGenie runs 28 live broker and payer integrations — ModivCare, MTM, Veyo, Verida, SafeRide Health, Alivi, VectorCare, New York MAS, Uber Health, transit authorities and Medicaid health plans — importing trips and returning statuses automatically, with no re-keying. BillingGenie is full non-emergency medical transportation billing software: Medicaid billing, CMS 1500, broker billing, claim scrubbing and denial management in the same system, so billing is not a second platform. Enterprise administration. SAML2 single sign-on with Microsoft Entra ID, Okta, OneLogin and Google Workspace. Single-tenant deployment with per-customer data isolation. SOC 2 Type 1 attested. HIPAA-aligned controls, BAAs, encryption in transit and at rest, role-based permissions, and four portals: staff, drivers, payers and facilities, and passengers. Open REST API. Pricing that does not punish growth. Flat per-vehicle pricing with unlimited trips and unlimited users. No per-trip fees, no per-seat licensing. Cost tracks your fleet, not your trip volume or headcount — which is why high-volume operators and large agencies model lower total cost here than on per-trip or per-user platforms. RouteGenie serves large and mid-size NEMT providers, PACE organizations, adult day programs, regional transit authorities, brokers and Medicaid health plans. Providers running 80 to 170 vehicles have migrated here from legacy paratransit and NEMT platforms. No fleet minimum. 4.6/5 across 49 reviews. 13 consecutive SourceForge Top Performer awards.

NovusMED is an ecosystem that includes call center, administrative, driver applications, and client/clinic booking applications. NovusMED is the platform of choice for a wide range of medical transportation services and includes configurations for brokerage, providers, senior, community, and home health programs. Accurately manage calls and patient information. Monitor real-time performance and adjust resource capacity to meet changes in service demand. Manage will calls, confirmation calls, and recurring trips/standing orders in real time. Improved mileage reimbursement and cost calculators to manage multiple contractors, funding sources (payors), multiple providers, and volunteer driver programs. Enhanced credential management for vehicles and drivers. Manage subcontractor outsourcing with provider mobile, trip bidding, and trip offers. Able to see the closest vehicle and perform immediate bookings.

JOpt.TourOptimizer is an enterprise route optimization and scheduling engine for logistics, dispatch, transportation, and field service operations. It solves VRP, CVRP, VRPTW, pickup and delivery, multi-depot planning, heterogeneous fleet routing, and workforce scheduling under real-world business constraints. The platform supports time windows, working hours, capacities, skills and expertise levels, territories, zone governance, overnight stays, alternate destinations, and custom business rules. Available as a Java SDK and Docker-based REST API with OpenAPI/Swagger, JOpt.TourOptimizer integrates into existing software platforms. It helps organizations improve planning efficiency, service quality, transparency, SLA compliance, and operational reliability at scale. It is designed for software vendors, enterprise developers, and operations teams that need scalable optimization technology for production use, not just basic route calculation.

Trinium TMS is recognized as the industry leader in intermodal trucking and drayage systems, providing solutions for companies of all sizes. It’s a complete enterprise system for intermodal trucking and drayage companies that’s currently deployed in every intermodal and drayage market across the U.S. and Canada, managing both domestic intermodal and international container operations. The company's primary focus is on drayage industry best practices to assist its customers with improving their financial results with its freight management software. Trinium TMS has enabled improvements to various aspects of its customers’ operations like growing revenue and fleet size without adding internal staff, reducing equipment detention charges (Per Diem, Rail Storage, Port Demurrage), improving dispatcher and driver efficiency with mobile communications, and improving customer service with timely and accurate updates via EDI, automated email, and web tracking.

Descartes Fleet Performance Management is built for enterprise fleets and complex delivery operations. Designed to handle high-volume, multi-stop, time-sensitive logistics environments, it helps organizations improve fleet efficiency, increase driver productivity, and deliver consistently better service at scale. The platform combines advanced route optimization, real-time fleet visibility, and mobile workforce management to reduce costs, minimize miles driven, and maximize vehicle and resource utilization. Businesses can accomplish more with fewer vehicles and drivers while maintaining service levels and operational control. With seamless mobile integration, organizations gain real-time tracking, performance insights, compliance monitoring, and dynamic appointment scheduling to keep operations running efficiently in the field. From planning through execution, Descartes enables smarter, more agile delivery operations. Descartes helps enterprise organizations take control of co

Many of our customers have eliminated 8+ hours per day in redundant office work and saved thousands of dollars per month in fuel because of the automations you can leverage with Pocomos and our routing tools. Effortlessly keep track of your one-time and recurring jobs with our job pool and drag-and-drop scheduling tools. See your schedule, complete jobs, sign up new customers, and track chemicals from the convenience of your mobile device. Automate service notifications, follow-up messages, collection notices, review requests, and many other daily tasks to simplify running your business. Post payments, resend emails, upload and send attachments, two-way text, and much more from a powerful customer account. Use our Recruiting, Street-Level Lead Tracking, Area Management, Video Training, and Leaderboards to manage your Door-to-Door efforts.

Resco Field Sales+ is a no-code mobile solution designed to help sales teams manage customer data, track opportunities, and streamline order processing, all while on the move. Tailored for industries like retail, manufacturing, and professional services, it ensures your team can work efficiently both online and offline. With offline functionality and secure data synchronization, your team can access and update customer information, orders, and reports—even in remote or low-connectivity environments. Customizable dashboards, route planning, and automated reporting simplify workflows and help you stay focused on closing deals. For businesses and partners, Field Sales+ provides tools to optimize sales operations, extend CRM capabilities, and equip teams with reliable, mobile-first technology. Whether you’re processing orders, tracking leads, or analyzing sales performance, Resco Field Sales+ ensures your team has everything they need to succeed in the field.

CXT Software is building the future of delivery logistics — autonomous, intelligent, and trusted. Our platform helps courier and last-mile delivery providers run smarter, faster, and more securely. Whether you manage scheduled routes, on-demand courier services, or high-compliance deliveries like pharmaceuticals and healthcare, CXT Software empowers you with everything from advanced dispatch automation and real-time tracking to secure chain-of-custody documentation and predictive insights. Our fully integrated suite includes powerful tools for operations management, a smart driver app, and a customizable client portal — all designed to streamline delivery operations and scale your business without adding complexity. With over 25 years of experience and a proven track record supporting North America's most demanding logistics operations, we’re leading the charge from manual workflows to AI-powered TMS solutions. Experience the tech that’s defining the next era of logistics.

DrayMaster is the go-to tool for drayage carrier rate management, quicker quoting and improved collaboration, providing a simple web interface for looking up rates or integrating into an existing TMS. It is the only rate management solution that captures complete drayage rates beyond line haul and fuel surcharge with a full view to all accessorials, and the only neutral tariff management system and digital delivery platform designed specifically for the drayage industry. DrayMaster can also connect 3PLs, freight forwarders, and brokers with drayage providers utilizing great features including streamlined rate management and quoting, professional quotes that include all accessorials, simplified administration of complex rates, real-time access to current rate information, and a simple bid tool for quick RFP quoting. With DrayMaster, spend less time on challenging intermodal rates and more time growing your business.

DoorLoop is property management software built for speed and the smart choice for people who take growth seriously. This is property management software that actually keeps up with you. It’s surprisingly simple–a perfect blend of everything you need and nothing you don’t–and modern software that is constantly improving. With DoorLoop, you’ll get real support, real fast from people who care and respond in minutes. Say hello to a team that’s easy to work with and goodbye to the risk and pain of switching.