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About

GUURU is a peer-powered eCommerce platform that turns your customer community and their expertise into real-time product advice and AI visible on-page content. Shoppers can chat directly with experienced customers for personal, first-hand recommendations when it matters most. GUURU then transforms conversations or targeted Q&A into structured, indexable “Community Content” that lives on your product pages. This makes your online store trustworthy for people and more discoverable for search engines and LLMs, helping your pages get mentioned and cited in AI answers. Behind the scenes, GUURU helps you identify and activate passionate customers, route questions, manage quality, and keep experts engaged with recognition and rewards (points, perks, or cash). Every answer is traceable to a real person who actually uses your products. Brands use GUURU to increase shopper confidence and conversion, and case studies report results like +51% AI visibility, +23 NPS points, and up to 38× ROI

About

Easily capture your customer voice and infuse it into every aspect of your organization. Scale your Customer Marketing efforts and effectiveness without adding staff. Customers trust the opinions and experiences of peers and colleagues more than your marketing and sales messages. The most important thing B2B marketers can do to drive growth is generate happy, successful customers and unleash their voices and stories to earn trust and persuade buyers to take action. We call this Customer Marketing. SlapFive is the first and only Customer Marketing Software platform, which puts your customer voice at the center of your business. With SlapFive, your marketing, sales and service teams work together to capture the experiences and insights of your customers. organize them as customer stories, and unleash stories as proof points to win, engage, and retain customers. Grow customer lifetime value through deeper engagement and loyalty.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies seeking to improve their AI visbility or customer experience.

Audience

Marketing, sales and service teams customer marketing software platform to capture the experiences and insights of their customers

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Guuru
Founded: 2016
Switzerland
www.guuru.com/en/

Company Information

SlapFive
Founded: 2015
United States
www.slapfive.com

Alternatives

Alternatives

Orca

Orca

Orca by Cortez Labs
TechValidate

TechValidate

SurveyMonkey
Club

Club

Club (formerly Brandbassador)

Categories

Brand Advocacy Supported
Customer Advocacy Supported

Categories

Customer Advocacy Features

Advocate Management Supported
Campaign Management Not Supported
Communication Management Supported
Community Management Supported
Gamification Not Supported
Referral Tracking Not Supported
Reporting/Analytics Not Supported
Rewards Program Not Supported
Social Engagement Supported

Integrations

ReferenceEdge Not Supported

Integrations

ReferenceEdge Supported
Claim Guuru and update features and information
Claim Guuru and update features and information
Claim SlapFive and update features and information
Claim SlapFive and update features and information