Una by PolydomPolydom Inc.
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Related Products
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About
Our easy-to-use web app is your digital concierge, providing all the information your guests need, day or night - meaning less of your time spent answering questions, more time being happy. Whether you want to upload a video of how your washing machine works, or include a map link to your favorite restaurant, Guidey™ lets you add those personal touches that ensure a 5-star experience every time. A dedicated area for guest marketing, helps you secure repeat direct bookings and promote your other places, giving you an edge over the competition and maximizing your profits. Setup your Guidey™ in under 5 minutes, using our simple, intuitive online dashboard. Write descriptions, upload videos, photos and pdfs, or add map links. Once you've completed setup you'll receive a unique weblink for your property's Guidey™. You can then share this with guests via email, WhatsApp or any other method you choose.
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About
Una is an AI digital employee who handles guest communication and end-to-end bookings for short-term rentals (STRs) and hotels that increases direct bookings and automates 24/7 guest support.
Key capabilities with real outcomes:
• 24/7 multilingual support (99 languages): Serve global guests without hiring more staff.
• Direct booking automation: Convert inquiries into confirmed reservations with payment links and emails.
• PMS integration: Access real-time availability and reservation updates.
• Centralized property knowledge: Deliver accurate, consistent answers every time.
• Smart task assignment: Send tasks via HNext, WhatsApp, or Telegram for faster operations.
• Lead capture: Collect guest details to grow repeat bookings.
• Streamline operations, reduce OTA dependency, and elevate guest experience.
On our website you can speak directly with Una, so you can see how well she understands hotel and vacation rental operations in real time.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Vacation rentals agencies looking for an advanced digital guidebook solution
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Audience
Short-term rental (STR) property owners, STR portfolio managers, vacation rental management companies, Airbnb and Booking.com professional hosts, boutique hotel owners, independent hotel operators, hotel general managers, hospitality operations managers, guest experience managers, revenue managers focused on direct bookings, and hospitality groups aiming to reduce OTA dependency.
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
$7.99 per month per property
Free Version
Free Trial
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Pricing
$599
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationGuidey
United Kingdom
guideyapp.com
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Company InformationPolydom Inc.
Founded: 2024
United States
polydom.ai
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Alternatives |
Alternatives |
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Categories |
Categories |
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Integrations
Airbnb
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