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About

Guided is a web-based retreat management platform for retreat leaders, wellness providers, facilitators, and venues. It brings retreat bookings and guest operations together, with branded booking pages, package selection, participant intake forms, waivers, scheduling, preparatory materials, and approval workflows. Providers can manage guest communications, assign rooms and accommodation units, set availability, and coordinate dates. Guided supports guest payments through Stripe and gives participants a dashboard for completing required steps and reviewing retreat information. Shared Workspaces let providers invite team members and collaborate with co-hosts or venues, while administrative tools support client management, templates, and reporting. Guided is intended for businesses and individual providers organizing retreats and related wellness experiences; provider access is subject to application and approval.

About

Our hospitality management software is feature-rich, user-friendly and tailored for the South African market. It will empower you and your staff to take complete control of your business – regardless of your capacity, size or the type of accommodation that you offer. Our hospitality management software has a number of powerful features that helps our clients run their properties efficiently. We’re still in active development and new functionality is added on a regular basis. Our clients range from busy city hotels to small cosy bed and breakfast retreats. Our onsite training will always ensure that your staff have the tools and confidence to use our system to its absolute maximum. If you need custom development, we can help you at a reasonable price. This allows you to truly tailor our software to achieve your specific goals or business processes. Automatically send an email or SMS to confirm bookings. You can also bulk SMS your guests.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Retreat centers, retreat leaders, wellness providers, and facilitators.

Audience

Hotels and accommodation businesses in need of a solution to manage their customers and guests

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

Provider subscriptions auto-renew monthly until canceled; cancellation takes effect at the end of the current billing period, with no prorated refunds.
Free Version Not Supported
Free Trial Not Supported

Pricing

$300.00/one-time
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Guided
www.guided.co

Company Information

HOSTSOFTWARE
Founded: 1986
www.thehost.co.za

Alternatives

Alternatives

Retreat Guru

Retreat Guru

4.7 out of 5 stars
Bookinglayer

Bookinglayer

4.8 out of 5 stars
Little Hotelier

Little Hotelier

SiteMinder
MAIS Systems HSC

MAIS Systems HSC

MAIS Systems
Bookinglayer

Bookinglayer

4.8 out of 5 stars

Categories

Retreat Management Supported

Categories

Hospitality Property Management Features

Built-in Accounting Supported
Catering Not Supported
CRM Supported
Employee Management Supported
Extended Stay Supported
Front Office Management Supported
GDS / OTA Integration Not Supported
Group Management Supported
Guest Experience (GEM) Not Supported
Housekeeping Management Supported
Loyalty Program Supported
Maintenance Management Supported
Marketing Automation Supported
Marketing Management Supported
Multi-Property Supported
Online Booking Supported
Point of Sale (POS) Supported
Reservations Management Supported
Reviews Management Not Supported
Single Property Supported
Vacation Rental Supported

Integrations

Stripe Supported

Integrations

Stripe Not Supported
Claim Guided and update features and information
Claim Guided and update features and information
Claim The-Host Management System and update features and information
Claim The-Host Management System and update features and information