Resly

Resly

Resly Solutions
+
+

Related Products

  • Hostaway
    2,110 Ratings
    Visit Website
  • rezStream Cloud PMS
    126 Ratings
    Visit Website
  • SiteMinder
    700 Ratings
    Visit Website
  • Smoobu
    209 Ratings
    Visit Website
  • Creatio
    589 Ratings
    Visit Website
  • Park With Us
    35 Ratings
    Visit Website
  • Pipedrive
    12,537 Ratings
    Visit Website
  • Act!
    555 Ratings
    Visit Website
  • Bokun
    804 Ratings
    Visit Website
  • Bookinglayer
    152 Ratings
    Visit Website

About

Guesty is the all-in-one platform for hospitality businesses, catering to both newcomers and seasoned professionals alike. Whether you're just starting out or managing thousands of listings, our purpose-built technology and industry-wide expertise are here to support you every step of the way. With an R&D team of over 200 engineers driving innovation, Guesty empowers businesses to automate and optimize operations seamlessly. Our comprehensive suite of features, coupled with partnerships with 150+ industry leaders such as Airbnb, Vrbo, and Booking.com, ensures that you're equipped to thrive in the dynamic world of hospitality. Join the thousands of satisfied users worldwide and experience the transformative power of Guesty today. With 15 offices globally and a dedicated team of over 700 professionals, we're here to help you succeed.

About

Combining the latest technology and simplified trust accounting, wrapped up in a beautiful and easy to use software system. Live trust account bank feeds. Direct trust account bank feeds from over 30 Australian banks makes reconciliation a breeze. One-click end of month. End of month headaches are a thing of the past, our process is simple, fast and painless. Secure cloud storage. Access your reports and statements anytime, anywhere, utilizing our secure cloud storage feature. No need to back-up your computer. We’ve got your back, even if it means working weekends. Get support when you need it, with Resly you will have access to support like no other. Use our self-help guides, live chat facility or jump on the phone, 7 days a week. All in one solution. Resly Connect provides a seamless channel manager connection feeding through to over 100 websites and suppliers, including all the big names like booking.com, Agoda, Expedia and Airbnb.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Hospitality, channel manager and vacation rental operators

Audience

For property and STRATA managers in Queensland, Australia that need a property management system

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$9 + 1% reservations per month
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.0 / 5
ease 3.7 / 5
features 4.5 / 5
design 4.0 / 5
support 3.8 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • - Incredibly responsive & knowledgeable support staff available via ticket or live chat - Unrivalled account management with a very strong focus on providing a good experience for the user - Guesty's product team are constantly responding to user feedback, improving and evolving features available based on our experience & needs - Quarterly Roadmaps are provided detailing a whole host of new features allowing us to plan for change - Managing guest correspondence across multiple channels is easy with Guesty's integrated inbox. Their strong relationship with top OTA's means we get the best integrated features, resulting in less work for our guest-facing team - Guesty has a whole host of automation designed to take the manual work out of arduous tasks such as auto-reviews, auto payments, and guest messages which gives us time to focus on the important stuff - Guesty has a library of 'Marketplace' partners, who are set up to integrate with Guesty. Every marketplace partner we have used has become invaluable to our operations, plus we get the perks of a Guesty user discount in some cases
  • Channel manager great calendar. The synchronized channels was good. Messaging good messaging tool. Integrations.
  • Superb company since day 1. They made the onboarding process super easy and straightforward and have offered excellent customer service since then. Guesty has enabled me to scale my business and has freed up time to allow me to think more strategically and provide a better experience for our customers.
  • On paper its good. Their sales people are amazing. But the product is buggy, and the lack of support makes it terrible. My management team hates Guesty.
  • I love how user friendly the software is mostly, a few others in my past are very difficult and long process of set up. I love the support I receive from my CSM! I do feel like it has helped my business grow and streamline.

Cons

  • - Guesty is expensive but you get what you pay for - Some advanced features are pay-walled, so if you want the works, costs can quickly add up
  • Accounting could be better for how much I spend. Damage protection too expensive. Support is mediocre. Guesty messaging team is not worth it. Guesty pay support is horrendous.
  • Genuinely hard to think of any cons. I suppose sometimes the communication from Guesty could be better when introducing new initiatives and software.
  • Hidden fees, they will bill you one penny then bill you a fee for not hitting their minimum. Then you will contact support who will ignore you. They robbed me with crazy setup fees and all sorts of weird fees they just charge without authorization. The accounting part of the software is a joke.
  • The training on accounting needs to be more in depth and longer than it was.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Guesty
Founded: 2014
United States
www.guesty.com

Company Information

Resly Solutions
Founded: 2020
Australia
www.resly.com.au

Alternatives

Smoobu

Smoobu

Smoobu GmbH

Alternatives

Little Hotelier

Little Hotelier

SiteMinder
inReception

inReception

InReception
HotelBee

HotelBee

Strowberry Code

Categories

Categories

Hospitality Property Management Features

Built-in Accounting Supported
Catering Not Supported
CRM Supported
Employee Management Supported
Extended Stay Supported
Front Office Management Supported
GDS / OTA Integration Supported
Group Management Supported
Guest Experience (GEM) Supported
Housekeeping Management Supported
Loyalty Program Not Supported
Maintenance Management Supported
Marketing Automation Supported
Marketing Management Not Supported
Multi-Property Supported
Online Booking Supported
Point of Sale (POS) Supported
Reservations Management Supported
Reviews Management Supported
Single Property Supported
Vacation Rental Supported

Hotel Channel Management Features

Inventory Management Supported
Kill Switch Not Supported
Promotions Management Not Supported
Rate Management Supported
Reservations Management Supported
Restriction Management Supported

Campground Management Features

Asset Management Supported
Check-in / Check-out Supported
Multi-Location Supported
Online Booking Supported
Permit Management Not Supported
Point of Sale (POS) Supported
Rental Management Supported
Reservations Management Supported
Site Maps Not Supported
Utility Billing Not Supported

Channel Management Features

Campaign Management Supported
Channel Analytics Supported
Incentive Management Not Supported
Inventory Control Supported
Lead Management Supported
Opportunity Management Supported
Order Management Supported
Partner Management Supported
Product Management Not Supported
Reseller Management Not Supported

Reservations Features

Activities Booking Not Supported
Booking Notes Supported
CRM Supported
Customer Support Supported
Group Reservations Supported
Guest Management Supported
Payment Processing Supported
Promotions Management Supported
Rate Management Supported
Room Booking Management Supported
Third Party Booking Supported

Vacation Rental Features

Contact Management Supported
Fee / Commission Management Supported
Guest Reviews / Ratings Supported
Housekeeping Management Supported
Lead Management Supported
Owner Statements Supported
Payment Processing Supported
Property Database Supported
Reservations Management Supported
Vendor Management Supported
Work Order Management Supported

Hospitality Property Management Features

Built-in Accounting Supported
Catering Not Supported
CRM Supported
Employee Management Not Supported
Extended Stay Supported
Front Office Management Not Supported
GDS / OTA Integration Supported
Group Management Not Supported
Guest Experience (GEM) Not Supported
Housekeeping Management Not Supported
Loyalty Program Not Supported
Maintenance Management Supported
Marketing Automation Supported
Marketing Management Not Supported
Multi-Property Supported
Online Booking Supported
Point of Sale (POS) Supported
Reservations Management Not Supported
Reviews Management Not Supported
Single Property Supported
Vacation Rental Supported

Hotel Channel Management Features

Inventory Management Supported
Kill Switch Supported
Promotions Management Supported
Rate Management Supported
Reservations Management Supported
Restriction Management Supported

Trust Accounting Features

Accrual Accounting Not Supported
Activity Tracking Supported
Asset Gain & Loss Reporting Not Supported
Check Writing Not Supported
Compliance Management Not Supported
Cross Ledger Posting Supported
Customer Statements Supported
Fee Calculation & Posting Supported
Receipt Management Supported
Tax Management Not Supported

Integrations

Agoda Supported
Aidaptive Supported
Authenticate.com Supported
AutoRank Supported
Breezeway Supported
ChargeAutomation Supported
Chekin Supported
Duve Supported
EZcare Supported
EveryDoor Supported
KeyNest Supported
Lybra Assistant Supported
Lynx Supported
Operto Teams Supported
PriceLabs Supported
RemoteLock Supported
RentOS Supported
SuiteOp Supported
VRWorks Supported
WALoops Supported

Integrations

Agoda Not Supported
Aidaptive Not Supported
Authenticate.com Not Supported
AutoRank Not Supported
Breezeway Not Supported
ChargeAutomation Not Supported
Chekin Not Supported
Duve Not Supported
EZcare Not Supported
EveryDoor Not Supported
KeyNest Not Supported
Lybra Assistant Not Supported
Lynx Not Supported
Operto Teams Not Supported
PriceLabs Not Supported
RemoteLock Not Supported
RentOS Not Supported
SuiteOp Not Supported
VRWorks Not Supported
WALoops Not Supported
Claim Guesty and update features and information
Claim Guesty and update features and information
Claim Resly and update features and information
Claim Resly and update features and information