Guesty

Guesty

4.0 out of 5 stars
RentOS

RentOS

RentRemote
Guesty RentOS

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Guesty:

About

Guesty is the all-in-one platform for hospitality businesses, catering to both newcomers and seasoned professionals alike. Whether you're just starting out or managing thousands of listings, our purpose-built technology and industry-wide expertise are here to support you every step of the way. With an R&D team of over 200 engineers driving innovation, Guesty empowers businesses to automate and optimize operations seamlessly. Our comprehensive suite of features, coupled with partnerships with 150+ industry leaders such as Airbnb, Vrbo, and Booking.com, ensures that you're equipped to thrive in the dynamic world of hospitality. Join the thousands of satisfied users worldwide and experience the transformative power of Guesty today. With 15 offices globally and a dedicated team of over 700 professionals, we're here to help you succeed.
RentOS:

About

RentOS is cloud property-management software for furnished monthly and mid-term rentals, flex-living, corporate housing and student accommodation. It brings together property and tenant records, reservations, leases, deposits, recurring payments, monthly invoices, documents and availability calendars. Teams coordinate cleaning, maintenance, incidents, guest requests, messages and check-in/check-out tasks. RentOS supports listing and availability management on Airbnb, Booking.com, Expedia, Vrbo and Agoda through Channex, along with calendar feeds, smart-lock connections and imports from other property-management systems. Enterprise capabilities include public API access and integrations with AI tools through its Model Context Protocol connection. RentOS serves landlords, property managers and furnished-rental operators managing stays measured in months rather than hotel-style nightly bookings.
Guesty:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
RentOS:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Guesty:

Audience

Hospitality, channel manager and vacation rental operators
RentOS:

Audience

Property managers, hosts of monthly and midterm rentals, and landlords managing mid-term accommodation.
Guesty:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
RentOS:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported
Guesty:

API

Offers API Not Supported
RentOS:

API

Offers API Supported
Guesty:

Screenshots and Videos

RentOS:

Screenshots and Videos

Guesty:

Pricing

$9 + 1% reservations per month
Free Version Not Supported
Free Trial Supported
RentOS:

Pricing

$0
Free for up to 10 properties. Pro is $79/month or $790/year billed annually for up to 30 properties; Scale is $149/month or $1,490/year for up to 100. Optional custom onboarding is $500; Enterprise pricing is custom.
Free Version Supported
Free Trial Not Supported
Guesty:

Reviews/Ratings

Overall 4.0 / 5
ease 3.7 / 5
features 4.5 / 5
design 4.0 / 5
support 3.8 / 5
RentOS:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Guesty:

Pros & Cons from Real Users

Pros

  • - Incredibly responsive & knowledgeable support staff available via ticket or live chat - Unrivalled account management with a very strong focus on providing a good experience for the user - Guesty's product team are constantly responding to user feedback, improving and evolving features available based on our experience & needs - Quarterly Roadmaps are provided detailing a whole host of new features allowing us to plan for change - Managing guest correspondence across multiple channels is easy with Guesty's integrated inbox. Their strong relationship with top OTA's means we get the best integrated features, resulting in less work for our guest-facing team - Guesty has a whole host of automation designed to take the manual work out of arduous tasks such as auto-reviews, auto payments, and guest messages which gives us time to focus on the important stuff - Guesty has a library of 'Marketplace' partners, who are set up to integrate with Guesty. Every marketplace partner we have used has become invaluable to our operations, plus we get the perks of a Guesty user discount in some cases
  • Channel manager great calendar. The synchronized channels was good. Messaging good messaging tool. Integrations.
  • Superb company since day 1. They made the onboarding process super easy and straightforward and have offered excellent customer service since then. Guesty has enabled me to scale my business and has freed up time to allow me to think more strategically and provide a better experience for our customers.
  • On paper its good. Their sales people are amazing. But the product is buggy, and the lack of support makes it terrible. My management team hates Guesty.
  • I love how user friendly the software is mostly, a few others in my past are very difficult and long process of set up. I love the support I receive from my CSM! I do feel like it has helped my business grow and streamline.

Cons

  • - Guesty is expensive but you get what you pay for - Some advanced features are pay-walled, so if you want the works, costs can quickly add up
  • Accounting could be better for how much I spend. Damage protection too expensive. Support is mediocre. Guesty messaging team is not worth it. Guesty pay support is horrendous.
  • Genuinely hard to think of any cons. I suppose sometimes the communication from Guesty could be better when introducing new initiatives and software.
  • Hidden fees, they will bill you one penny then bill you a fee for not hitting their minimum. Then you will contact support who will ignore you. They robbed me with crazy setup fees and all sorts of weird fees they just charge without authorization. The accounting part of the software is a joke.
  • The training on accounting needs to be more in depth and longer than it was.
Guesty:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported
RentOS:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
Guesty:

Company Information

Guesty
Founded: 2014
United States
www.guesty.com
RentOS:

Company Information

RentRemote
Founded: 2024
United States
www.rrentos.com
Guesty:

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Guesty:

Categories

RentOS:

Categories

Guesty:

Campground Management Features

Asset Management Supported
Check-in / Check-out Supported
Multi-Location Supported
Online Booking Supported
Permit Management Not Supported
Point of Sale (POS) Supported
Rental Management Supported
Reservations Management Supported
Site Maps Not Supported
Utility Billing Not Supported

Channel Management Features

Campaign Management Supported
Channel Analytics Supported
Incentive Management Not Supported
Inventory Control Supported
Lead Management Supported
Opportunity Management Supported
Order Management Supported
Partner Management Supported
Product Management Not Supported
Reseller Management Not Supported

Hospitality Property Management Features

Built-in Accounting Supported
Catering Not Supported
CRM Supported
Employee Management Supported
Extended Stay Supported
Front Office Management Supported
GDS / OTA Integration Supported
Group Management Supported
Guest Experience (GEM) Supported
Housekeeping Management Supported
Loyalty Program Not Supported
Maintenance Management Supported
Marketing Automation Supported
Marketing Management Not Supported
Multi-Property Supported
Online Booking Supported
Point of Sale (POS) Supported
Reservations Management Supported
Reviews Management Supported
Single Property Supported
Vacation Rental Supported

Hotel Channel Management Features

Inventory Management Supported
Kill Switch Not Supported
Promotions Management Not Supported
Rate Management Supported
Reservations Management Supported
Restriction Management Supported

Reservations Features

Activities Booking Not Supported
Booking Notes Supported
CRM Supported
Customer Support Supported
Group Reservations Supported
Guest Management Supported
Payment Processing Supported
Promotions Management Supported
Rate Management Supported
Room Booking Management Supported
Third Party Booking Supported

Vacation Rental Features

Contact Management Supported
Fee / Commission Management Supported
Guest Reviews / Ratings Supported
Housekeeping Management Supported
Lead Management Supported
Owner Statements Supported
Payment Processing Supported
Property Database Supported
Reservations Management Supported
Vendor Management Supported
Work Order Management Supported
Guesty:

Integrations

Agoda Supported
Airbnb Supported
Booking.com Supported
Vrbo Supported
Authenticate.com Supported
Cider Supported
Cloudbeds Not Supported
Expedia Not Supported
Flexkeeping Supported
Google Calendar Not Supported
Hostaway Not Supported
Hostify Not Supported
ProhostAI Supported
StayFi Supported
Stripe Connect Not Supported
TIDY Supported
Vikey Supported
WhatsApp Not Supported
Xperium Supported
inkSTR Supported
RentOS:

Integrations

Agoda Supported
Airbnb Supported
Booking.com Supported
Vrbo Supported
Authenticate.com Not Supported
Cider Not Supported
Cloudbeds Supported
Expedia Supported
Flexkeeping Not Supported
Google Calendar Supported
Hostaway Supported
Hostify Supported
ProhostAI Not Supported
StayFi Not Supported
Stripe Connect Supported
TIDY Not Supported
Vikey Not Supported
WhatsApp Supported
Xperium Not Supported
inkSTR Not Supported
Guesty:
Claim Guesty and update features and information
Claim Guesty and update features and information
RentOS:
Claim RentOS and update features and information
Claim RentOS and update features and information