GuestTracker

GuestTracker

TCS Systems Inc.
WebRezPro

WebRezPro

WebRezPro Property Management System
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About

Guest Tracker Software offers a number of product features to help you manage your campground, RV park, lodge, state or provincial park, or marina in a way that works best for you. Product Features: Reservation & Activity Chart, Online Campground Booking Engine, Payment Processing Solution, Online Travel Agent (OTA), Booking Software, Point of Sale, and Guest Tracker Cloud Our campground reservation system uses a functional and well-designed unit chart to assist guests with reservations. Guests can book cabins, RV lots, marina slips, or campsites, selecting for full or partial hookups. In addition, guests can book over the phone, on their home computer, or on a mobile device—whatever is most convenient. The easy-to-use setup allows you to create seasonal rates, day rates, and camp packages. Providing a reservation quote to potential campers becomes a walk in the park. Applications: Campgrounds RV Parks State & Provincial Parks Lodge & Marina.

About

WebRezPro is a feature-rich and powerful cloud property management system [PMS) purpose-built for the hospitality industry. Trusted by lodging operators since 2003, WebRezPro serves a wide range of hospitality segments such as inns, hotels, lodges, campgrounds, cabins, hostels and vacation rentals. More than just a reservation system, WebRezPro helps property managers effortlessly handle front desk, housekeeping, reservations, and accounting via a single interface.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

All types of lodging facilities including hotels, resorts, state parks & campgrounds, universities, hospitals, government and Armed Forces facilities.

Audience

Serves a wide range of segments in the hospitality industry such as motels, resorts, hotels, hostels, inns, campgrounds, bed and breakfasts (B&B), vacation rentals, and multi-property rentals with up to 100 rooms.

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$750 one-time fee
Free Version Not Supported
Free Trial Supported

Pricing

$96/month
$8/room/month. No setup fees. Payment processing + some integrations included.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 4.0 / 5
ease 4.0 / 5
features 4.0 / 5
design 3.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • WebRez has a lot of great features. It offers a great deal of flexibility and customization so you can manage your business the way you want. There is an easy to use customer facing interface to access via your website. Credit card processing is integrated, as are many customer communication tools. The Accounting side of the software makes it easy to reconcile and keep track of taxes and other payments.

Cons

  • The interface can be confusing, with multiple setting needed to change one function. It's rather old school in the programing approach, making changes cumbersome at times. Some of the features are outdated, but they are working on updates. There are a lot of add-on fees that can quickly double your monthly invoice.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

TCS Systems Inc.
Founded: 1986
United States
www.guesttracker.com

Company Information

WebRezPro Property Management System
Founded: 1994
Canada
www.webrezpro.com

Alternatives

Alternatives

DeskyDoo PMS

DeskyDoo PMS

DeskyDoo

Categories

Camp Management Supported
Marine Supported

Categories

Camp Management Features

Attendance Management Supported
Billing & Invoicing Supported
Customer Management Supported
Food Service Management Supported
For Campgrounds Supported
For Summer Camps Not Supported
Medical Management Not Supported
Online Registration Not Supported
Parent Portal Not Supported
Program Management Not Supported
Registration Management Supported
Scheduling Supported
Staff Management Supported

Campground Management Features

Asset Management Supported
Check-in / Check-out Supported
Multi-Location Not Supported
Online Booking Supported
Permit Management Not Supported
Point of Sale (POS) Supported
Rental Management Not Supported
Reservations Management Supported
Site Maps Not Supported
Utility Billing Supported

Marine Features

Accounting Management Supported
Ballast Table Not Supported
Barcodes Not Supported
Boat Maintenance Not Supported
Manufacturing/Supplier Pricebooks Not Supported
Marina Management Supported
Maritime Crew Management Not Supported
Routing Not Supported
Scheduling Supported
Storage Management Supported

Hospitality Property Management Features

Built-in Accounting Supported
Catering Not Supported
CRM Supported
Employee Management Not Supported
Extended Stay Supported
Front Office Management Supported
GDS / OTA Integration Supported
Group Management Supported
Guest Experience (GEM) Supported
Housekeeping Management Supported
Loyalty Program Supported
Maintenance Management Supported
Marketing Automation Supported
Marketing Management Supported
Multi-Property Supported
Online Booking Supported
Point of Sale (POS) Supported
Reservations Management Supported
Reviews Management Not Supported
Single Property Supported
Vacation Rental Supported

Hostel Management Features

Cash Drawer Management Supported
Dorms Supported
Employee Management Supported
GDS / OTA Integration Supported
Housekeeping Management Supported
Multi-Property Supported
Online Booking Supported
Point of Sale (POS) Supported
Price Optimization Supported
Private Rooms Supported
Reservations Management Supported

Integrations

QuickBooks Online Supported
Wave RMS Supported
Agilysys Stay Not Supported
Akia Not Supported
Aloha Cloud by NCR Voyix Not Supported
Authorize.Net Not Supported
Callture Supported
GuestCentric Not Supported
Heartland Payment Processing Not Supported
Operto Teams Not Supported
Preferred Patron Loyalty Not Supported
Shift4 Not Supported
Twilio Flex Not Supported
Virdee Not Supported
WorkflowMax Not Supported
iHotelier Not Supported

Integrations

QuickBooks Online Supported
Wave RMS Supported
Agilysys Stay Supported
Akia Supported
Aloha Cloud by NCR Voyix Supported
Authorize.Net Supported
Callture Not Supported
GuestCentric Supported
Heartland Payment Processing Supported
Operto Teams Supported
Preferred Patron Loyalty Supported
Shift4 Supported
Twilio Flex Supported
Virdee Supported
WorkflowMax Supported
iHotelier Supported
Claim GuestTracker and update features and information
Claim GuestTracker and update features and information
Claim WebRezPro and update features and information
Claim WebRezPro and update features and information