GuestTracker

GuestTracker

TCS Systems Inc.
+
+

Related Products

  • Park With Us
    35 Ratings
    Visit Website
  • Bookinglayer
    146 Ratings
    Visit Website
  • rezStream Cloud PMS
    126 Ratings
    Visit Website
  • gtechna
    19 Ratings
    Visit Website
  • anny
    117 Ratings
    Visit Website
  • ROLLER
    258 Ratings
    Visit Website
  • Smoobu
    207 Ratings
    Visit Website
  • SiteMinder
    671 Ratings
    Visit Website
  • Retreat Guru
    133 Ratings
    Visit Website
  • Regpack
    388 Ratings
    Visit Website

About

Guest Tracker Software offers a number of product features to help you manage your campground, RV park, lodge, state or provincial park, or marina in a way that works best for you. Product Features: Reservation & Activity Chart, Online Campground Booking Engine, Payment Processing Solution, Online Travel Agent (OTA), Booking Software, Point of Sale, and Guest Tracker Cloud Our campground reservation system uses a functional and well-designed unit chart to assist guests with reservations. Guests can book cabins, RV lots, marina slips, or campsites, selecting for full or partial hookups. In addition, guests can book over the phone, on their home computer, or on a mobile device—whatever is most convenient. The easy-to-use setup allows you to create seasonal rates, day rates, and camp packages. Providing a reservation quote to potential campers becomes a walk in the park. Applications: Campgrounds RV Parks State & Provincial Parks Lodge & Marina.

About

Whether you're campground, bed and breakfast, boutique hotel, lodge, vacation rental or other property owner, ResNexus is designed to make managing your business easy. With our easy-to-use website and business management software you spend less time worrying and more time doing the things you love. ResNexus does more for far less money by providing the following services: 1. Professional Website: ADA compliant and SEO optimized 2. Online Bookings & Property Management 3. Text Messaging: Improve your reviews and save time contacting guests 4. Marketing Channels: Google Ads, Expedia, Booking.com, Airbnb, VRBO, TripAdvisor 5. Automatic email Marketing 6. Built-in Point-of-Sale 7. Wifi Door Locks 8. Credit Card Processing 9. and much more! ResNexus quickly gets your business up and running with free setup, data import, and industry leading customer support! Come see for yourself how ResNexus can reduce your business costs by thousands of dollars!

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

All types of lodging facilities including hotels, resorts, state parks & campgrounds, universities, hospitals, government and Armed Forces facilities.

Audience

Independent Hotelier, Boutique Hotels, Campgrounds, Lodges, Resorts, Motels, Bed & Breakfasts, Vacational Rentals, and more!

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$750 one-time fee
Free Version
Free Trial

Pricing

$20/month
ResNexus Pricing is based on services selected, industry, units/rooms and season.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 4.4 / 5
ease 4.3 / 5
features 4.7 / 5
design 4.5 / 5
support 4.7 / 5

Pros & Cons from Real Users

Pros

  • Versatility incase of use. Multiple options and reminders. Love the library, makes training easy. In the cloud is awesome, can take bookings anywhere. Groups works well once you learn how to do it. The rest of the system is very intuitive.
  • ResNexus is a classier version of hotel.com or expedia. It gave me those same power but let me work with a third-party (and we both get emails at the same time.). Really impressed with the elegance of this booking engine.
  • Customer service is what sold us on ResNexus nearly 4 years ago and it has only gotten better. Prompt response to questions and immediate action when needed. having a dedicated representative makes it personal.
  • When I need help during the big freeze in Texas, I got it. I was unable to use my reservation service because the internet was down so I called support at Reservation Nexus and the agents made the adjustments for me. The cancelled reservations, sent emails, snd blocked dates for me. What a relief!
  • Always available- We have used them for years now it would never consider any other reservation service. They are extremely professional their website is seamless for a guest to make reservations and they are always available if you need to call them and they are quick with an answer in solving problems.

Cons

  • Needs a pop up to alert you when your mistakenly booking someone in the old year. It happens. It can't be that hard to put a phrase that says are you sure you want to do this? A little safety net would be helpful.
  • So far I've had only a positive experience. When I ran into trouble, I got tech support quickly. It was mostly a product of my not understanding how things worked at that time. Now I do.
  • None. The team responds to emails or calls immediately and provides the tools and support needed.
  • Nothing! The service was excellent, the agents responded quickly and all my questions were answered in a timely manner. I need to have reservations cancelled and emails sent to the guests snd that was done for me
  • None.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

TCS Systems Inc.
Founded: 1986
United States
www.guesttracker.com

Company Information

ResNexus
Founded: 2004
United States
www.resnexus.com

Alternatives

Alternatives

Categories

Categories

Campground Management Features

Asset Management
Check-in / Check-out
Multi-Location
Online Booking
Permit Management
Point of Sale (POS)
Rental Management
Reservations Management
Site Maps
Utility Billing

Camp Management Features

Attendance Management
Billing & Invoicing
Customer Management
Food Service Management
For Campgrounds
For Summer Camps
Medical Management
Online Registration
Parent Portal
Program Management
Registration Management
Scheduling
Staff Management

Marine Features

Accounting Management
Ballast Table
Barcodes
Boat Maintenance
Manufacturing/Supplier Pricebooks
Marina Management
Maritime Crew Management
Routing
Scheduling
Storage Management

Campground Management Features

Asset Management
Check-in / Check-out
Multi-Location
Online Booking
Permit Management
Point of Sale (POS)
Rental Management
Reservations Management
Site Maps
Utility Billing

Event Booking Features

Attendee Management
Confirmation/Reminders
Discount/Coupon Management
Event Calendar
Marketing Management
Online Payments
Online Registration
Social Media Promotion
Wait List Management
Website Management

Hotel Channel Management Features

Inventory Management
Kill Switch
Promotions Management
Rate Management
Reservations Management
Restriction Management

Reservations Features

Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

Retail POS Systems Features

Barcode Scanning
Commission Management
Discount Management
eCommerce
Gift Card Management
Inventory Management
Loyalty Program Support
Pricing Management
Returns Tracking
Sales Tracking
Touch Screen

Website Builder Features

Auto Update
Content Import / Export
Drag & Drop
Invoices
Landing Pages / Web Forms
Newsletter Management
Online Booking
Online Store Builder
Pre-built Templates
Real Time Editing
SEO
Survey Builder
White Label

Integrations

QuickBooks Online
Airbnb
Authorize.Net
Booking.com
Callture
Expedia
Google Ads
Lightspeed Retail
Microsoft Word
Tripadvisor
Vrbo
Wave RMS

Integrations

QuickBooks Online
Airbnb
Authorize.Net
Booking.com
Callture
Expedia
Google Ads
Lightspeed Retail
Microsoft Word
Tripadvisor
Vrbo
Wave RMS
Claim GuestTracker and update features and information
Claim GuestTracker and update features and information
Claim ResNexus and update features and information
Claim ResNexus and update features and information