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About

GuestService is a standalone product for the end-to-end guest engagement. You can take new orders and manage guest requests through the guest service online portals. With real-time, multi-language and multi-platform, you can serve your guests in all areas of the web, mobile, kiosk and lobby. Satisfy your customers, increase customer loyalty, increase your revenues with a single product. GuestService ensures that the best service is always given to your guests.They send their requests, orders, and follow their status without a language barrier and contactless by the mobile. Your guest knows your hotels, your services and nearby places and takes advantage of the digital concierge service. No additional setup cost. Choose your package and instantly start using it instantly. If you require support during the setup phase, our online chat team is always with you.

About

We are the largest, leading global provider of premier integrated guest-facing technology solutions for the hospitality industry. We enable hotel guests to connect and control their digital experiences throughout their stay. Our cloud-based solutions are designed to ensure your guests are always, seamlessly connected to the Internet throughout the hotel. Our centrally managed solutions allow you to offer your guests secure, reliable, and scalable solutions that can be custom-branded to your hotel. interTouch Passpoint lets you deliver a guest Wi-Fi experience that’s like being at home; instant and secure without having to constantly enter credentials. interTouch Passpoint uses secure profiles to connect guests to Wi-Fi, enabling you to interact more directly and personalize the engagement with your guests. interTouch Telephony Solutions offers a reliable, cloud PBX service and voice-controlled options at a fraction of the price of traditional solutions.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Hotels interested in a powerful guest engagement app and platform

Audience

Companies and hotels wanting a tool to deliver superior digital guest experiences

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

€99 per month
Free Version Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

GuestService
United Kingdom
guestservice.net

Company Information

interTouch
Founded: 1998
Singapore
www.intertouch.com

Alternatives

Alternatives

ElevenOS

ElevenOS

Eleven
INTELITY

INTELITY

Intelity

Categories

Concierge Supported
Guest Messaging Supported
Menu Supported
Room Service Supported

Categories

Integrations

No info available.

Integrations

No info available.
Claim GuestService and update features and information
Claim GuestService and update features and information
Claim interTouch and update features and information
Claim interTouch and update features and information