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About

GuestService is a standalone product for the end-to-end guest engagement. You can take new orders and manage guest requests through the guest service online portals. With real-time, multi-language and multi-platform, you can serve your guests in all areas of the web, mobile, kiosk and lobby. Satisfy your customers, increase customer loyalty, increase your revenues with a single product. GuestService ensures that the best service is always given to your guests.They send their requests, orders, and follow their status without a language barrier and contactless by the mobile. Your guest knows your hotels, your services and nearby places and takes advantage of the digital concierge service. No additional setup cost. Choose your package and instantly start using it instantly. If you require support during the setup phase, our online chat team is always with you.

About

OKKAMI Inc. was founded in 2016 to cater to travelers and enhance all aspects of their journey. We provide businesses in the hospitality industry with an IoT and guest engagement technology platform to better connect with customers, finalize transactions, and improve guest satisfaction. The platform also includes managed in-room devices in addition to downloadable apps for both iOS and Android. As of today, OKKAMI provides our products and features to over 500 customers globally across North America, Europe, and Asia. Our solution includes over 50+ integrations with leading hospitality vendors allowing hassle free connection of 3rd party services. OKKAMI is an all-in-one solution to integrate with hotel systems such as PMS, POS, lighting, door locks, loyalty programs, spa booking and more.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Audience

Hotels interested in a powerful guest engagement app and platform

Audience

Hotels | Resorts | Property Managers | Restaurants

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

€99 per month
Free Version Supported
Free Trial Not Supported

Pricing

$250
Starter Package
- Live Chat Essentials
- Digital Store Manager
- Digital E-Menus
- Notifications & Promotions
- Request Management Dashboard
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

GuestService
United Kingdom
guestservice.net

Company Information

OKKAMI
Founded: 2016
United States and Thailand
www.okkami.com

Alternatives

Alternatives

INTELITY

INTELITY

Intelity
INTELITY

INTELITY

Intelity

Categories

Concierge Supported
Guest Messaging Supported
Menu Supported
Room Service Supported

Categories

Guest Messaging Supported
Menu Supported

Menu Features

Color-Coding / Upselling Tools Supported
Digital Signage / Menu Boards Not Supported
Kiosk Menus Supported
Menu Design Tools Supported
Menu Item Management Supported
POS Integration Supported
Pre-Made Menu Templates Supported
Printed/Paper Menus Not Supported
QR Code Menus Supported
Tablet Menus Supported

Integrations

Agilysys InfoGenesis Not Supported
Agilysys Spa Not Supported
Book4Time Not Supported
Heroku Not Supported
Infor CRM Not Supported
Message Box Not Supported
Opera Not Supported
Oracle MICROS POS Not Supported
Philips Interoperability Solutions Not Supported
Priceline Not Supported
SOTI MobiControl Not Supported
Salto Not Supported
Samsung Messages Not Supported
Shopify Not Supported
SimpleK Not Supported
xnPOS Not Supported

Integrations

Agilysys InfoGenesis Supported
Agilysys Spa Supported
Book4Time Supported
Heroku Supported
Infor CRM Supported
Message Box Supported
Opera Supported
Oracle MICROS POS Supported
Philips Interoperability Solutions Supported
Priceline Supported
SOTI MobiControl Supported
Salto Supported
Samsung Messages Supported
Shopify Supported
SimpleK Supported
xnPOS Supported
Claim GuestService and update features and information
Claim GuestService and update features and information
Claim OKKAMI and update features and information
Claim OKKAMI and update features and information