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About

GuestService is a standalone product for the end-to-end guest engagement. You can take new orders and manage guest requests through the guest service online portals. With real-time, multi-language and multi-platform, you can serve your guests in all areas of the web, mobile, kiosk and lobby. Satisfy your customers, increase customer loyalty, increase your revenues with a single product. GuestService ensures that the best service is always given to your guests.They send their requests, orders, and follow their status without a language barrier and contactless by the mobile. Your guest knows your hotels, your services and nearby places and takes advantage of the digital concierge service. No additional setup cost. Choose your package and instantly start using it instantly. If you require support during the setup phase, our online chat team is always with you.

About

Hotelinking is the first 100% contactless suite of tools for the hotel sector, designed to digitize the guest experience. It offers solutions such as AutoCheckin, an online check-in system that allows guests to register at the hotel from any device. It is fully automated and without the need for receptionist intervention. This web-based tool enables guests to scan their passports, sign documents, pay their bills, select their room, check out, and more, without downloading an app. It accommodates travelers with reservations from any channel (direct web, tour operators, OTAs) to check in online, significantly easing the reception's workload. Additionally, Hotelinking's Captive WiFi Portal gathers information that enables hotels to maintain constant contact with guests and understand their needs. Through automated features, hotels can disintermediate thousands of reservations, promote their brand, increase guest satisfaction, and improve their online reputation ranking.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Hotels interested in a powerful guest engagement app and platform

Audience

Hotels requiring a solution to enhance their guest satisfaction through seamless, contactless check-in processes

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

€99 per month
Free Version Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

GuestService
United Kingdom
guestservice.net

Company Information

Hotelinking
Founded: 2016
Spain
www.hotelinking.com

Alternatives

Alternatives

Wiacom

Wiacom

Wiacom.ai
INTELITY

INTELITY

Intelity

Categories

Concierge Supported
Guest Messaging Supported
Menu Supported
Room Service Supported

Categories

WiFi Hotspot Supported

Integrations

Adyen Not Supported
Alipay Not Supported
Apple Pay Not Supported
Aruba Cloud Not Supported
Avalon Not Supported
Cendyn Booking Engine Not Supported
Cisco Meraki Not Supported
HubSpot Customer Platform Not Supported
Impala Not Supported
M-PESA Not Supported
M3 Not Supported
Mailchimp Not Supported
MasterYield Not Supported
Nuclias Not Supported
OPERA Cloud PMS Not Supported
Salesforce Not Supported
SurvOPT Not Supported
Ulyses Cloud Not Supported
WeChat Pay Not Supported
Winhotel Not Supported

Integrations

Adyen Supported
Alipay Supported
Apple Pay Supported
Aruba Cloud Supported
Avalon Supported
Cendyn Booking Engine Supported
Cisco Meraki Supported
HubSpot Customer Platform Supported
Impala Supported
M-PESA Supported
M3 Supported
Mailchimp Supported
MasterYield Supported
Nuclias Supported
OPERA Cloud PMS Supported
Salesforce Supported
SurvOPT Supported
Ulyses Cloud Supported
WeChat Pay Supported
Winhotel Supported
Claim GuestService and update features and information
Claim GuestService and update features and information
Claim Hotelinking and update features and information
Claim Hotelinking and update features and information