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About

Powerful and cost-effective platform to manage your all your hotel or guesthouse reservations. Based in Donegal, Ireland, we have been helping Hotels & Guesthouses with their reservations tech for over 20 years. Yes that’s right! No contracts and no upfront fees, now or ever. You are free to hand our products back at any time. Evening and weekend support is included on all packages! Get your property set up on GuestDiary in just 7 days. Our connected cloud-based Diary allows you to quickly and easily manage all your reservations across all your OTA’s. Get a fast, responsive, stylish, mobile-friendly website with no upfront costs and ongoing website support. Manages all your rates, availability and reservations across all your online sales channels from one place! Take online bookings directly with our secure and easy-to-use Booking Engine and save on commission paid to OTA’s!

About

Prime Host Partners is a cloud-based hotel property management system and channel manager for independent hotels, resorts, hostels, guesthouses, villas and other accommodation operators. It provides a shared calendar for room rates, availability, reservations and walk-ins, with connections to online travel agencies and a direct booking engine. The system reads updates back from connected channels, audits reservations, and helps teams review booking-price and commission differences. Staff can manage changes across multiple rooms and dates, track reservations, and use role-based permissions. Optional tools include pricing guidance based on booking history and AI-assisted guest review replies. Pricing is based on property room count, with no percentage fee on bookings. The browser-based service can also be installed on a phone as a progressive web app.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Hotels in need of a platform to manage all their hotel or guesthouse reservations

Audience

Independent hotels, resorts, hostels, villas, guesthouses and serviced apartments worldwide.

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$39 per month
Free Version Not Supported
Free Trial Not Supported

Pricing

$59/property/mo + $1.50/room
Annual plan: $59 per month for 1 room or unit, $65 for 5, and $80 for 15. Monthly-billed plan: $70.80 for 1 unit, $78 for 5, and $96 for 15. Pricing is based on each property's unit count. Prices are shown in USD for reference; checkout is billed in Thai baht. No setup fee or booking commission.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

GuestDiary.com
Founded: 2007
Ireland
www.guestdiary.com

Company Information

Prime Host Partners
Founded: 2026
Thailand
primehostpartners.com/en

Alternatives

Alternatives

No Alternatives
inReception

inReception

InReception
Little Hotelier

Little Hotelier

SiteMinder

Categories

Categories

Hospitality Property Management Features

Built-in Accounting Supported
Catering Not Supported
CRM Supported
Employee Management Not Supported
Extended Stay Supported
Front Office Management Not Supported
GDS / OTA Integration Not Supported
Group Management Not Supported
Guest Experience (GEM) Not Supported
Housekeeping Management Not Supported
Loyalty Program Supported
Maintenance Management Not Supported
Marketing Automation Supported
Marketing Management Not Supported
Multi-Property Not Supported
Online Booking Supported
Point of Sale (POS) Not Supported
Reservations Management Not Supported
Reviews Management Not Supported
Single Property Not Supported
Vacation Rental Not Supported

Reservations Features

Activities Booking Not Supported
Booking Notes Supported
CRM Not Supported
Customer Support Supported
Group Reservations Supported
Guest Management Supported
Payment Processing Not Supported
Promotions Management Supported
Rate Management Supported
Room Booking Management Supported
Third Party Booking Supported

Vacation Rental Features

Contact Management Not Supported
Fee / Commission Management Not Supported
Guest Reviews / Ratings Supported
Housekeeping Management Supported
Lead Management Not Supported
Owner Statements Not Supported
Payment Processing Not Supported
Property Database Not Supported
Reservations Management Supported
Vendor Management Not Supported
Work Order Management Not Supported

Integrations

Agoda Not Supported
Airbnb Not Supported
Booking.com Not Supported
Expedia Not Supported
Hostelworld Not Supported
Trip.com Not Supported

Integrations

Agoda Supported
Airbnb Supported
Booking.com Supported
Expedia Supported
Hostelworld Supported
Trip.com Supported
Claim GuestDiary.com and update features and information
Claim GuestDiary.com and update features and information
Claim Prime Host Partners and update features and information
Claim Prime Host Partners and update features and information