Grievly

Grievly

Grievly.ai
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About

Grievly is an AI-powered grievance management platform built for skilled nursing facilities. It helps SNF teams intake, triage, investigate, and resolve resident and family grievances with structured workflows, deadline tracking, documentation, approvals, and compliance-ready audit trails. Grievly uses AI to surface recurring patterns, summarize complex cases, suggest next steps, and help leadership identify risk earlier across facilities.

About

The VoiceFriend communication platform is a HIPAA compliant, cloud-based platform designed for organizations that care for seniors. We are committed to improving the wellbeing of residents, maximizing peace of mind for caregivers, optimizing relationships with family members, and supporting staff. Thousands of senior living communities, skilled nursing facilities and PACE programs use VoiceFriend’s communication platform every day to improve quality of care, wellness, safety, and satisfaction. The VoiceFriend communication platform is integrated with EHRs, property management, payroll systems and other operational systems to optimize data flow, reducing manual data entry time and reducing errors.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Skilled nursing facilities, nursing homes, and long-term / post-acute care operators. Users are facility administrators, directors of nursing, compliance and QAPI leaders, and grievance officials.

Audience

Nursing organizations in need of a cloud-based communication automation and management platform

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Grievly.ai
Founded: 2026
United States
grievly.ai/

Company Information

VoiceFriend
Founded: 2006
United States
www.voicefriend.net

Alternatives

No Alternatives

Alternatives

SHP for Skilled Nursing

SHP for Skilled Nursing

Strategic Healthcare Programs

Categories

Categories

Nursing Home Features

Billing & Invoicing
Charting
Electronic Signature
Incident Management
Meal / Nutrition Management
Medication Tracking
Patient Intake
Referral Management
Scheduling

Integrations

No info available.

Integrations

No info available.
Claim Grievly and update features and information
Claim Grievly and update features and information
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Claim VoiceFriend and update features and information