Grievly

Grievly

Grievly.ai
Napier iLTC

Napier iLTC

Napier Healthcare Solutions
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About

Grievly is an AI-powered grievance management platform built for skilled nursing facilities. It helps SNF teams intake, triage, investigate, and resolve resident and family grievances with structured workflows, deadline tracking, documentation, approvals, and compliance-ready audit trails. Grievly uses AI to surface recurring patterns, summarize complex cases, suggest next steps, and help leadership identify risk earlier across facilities.

About

Napier intermediate and long term care (iLTC) solution empower care providers to collaborate efficiently, manage clients effectively, and deliver personalized care using an all-in-one platform that is built on the cloud to meet the specific needs of the organization without additional IT overheads. It is an AI-enabled, cloud-based, multi-modal care solution. It is a scalable platform promoting integrated and comprehensive care. Napier iLTC designed to support the decision making needs of clinical, administrative, and operational functions of long-term care business types. Napier iLTC is a multi-modal care solution; - 1. Home Care 2. Centre-based Care 3. Residential Care Napier iLTC is a complete solution for long term care facilities and home care. It helps in; - 1. Care Coordination 2. Tele-Health and Monitoring 3. Seamless Business Process 4. Facility Scheduling and Management 5. Family Management 6. Resident Billing Management

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Skilled nursing facilities, nursing homes, and long-term / post-acute care operators. Users are facility administrators, directors of nursing, compliance and QAPI leaders, and grievance officials.

Audience

Long term care

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Grievly.ai
Founded: 2026
United States
grievly.ai/

Company Information

Napier Healthcare Solutions
Founded: 1996
Singapore
www.napierhealthcare.com/home/intermediate-long-term-care-suite-iltc/

Alternatives

No Alternatives

Alternatives

myResidentCare

myResidentCare

SMZ Solutions
myUnity

myUnity

Netsmart Technologies

Categories

Categories

Nursing Home Features

Billing & Invoicing
Charting
Electronic Signature
Incident Management
Meal / Nutrition Management
Medication Tracking
Patient Intake
Referral Management
Scheduling

Nursing Home Features

Billing & Invoicing
Charting
Electronic Signature
Incident Management
Meal / Nutrition Management
Medication Tracking
Patient Intake
Referral Management
Scheduling

Home Care Features

Billing & Invoicing
Care Plan Management
Caregiver Management
Client Management
Field Communication
Insurance Management
Payroll Management
Scheduling
Visit Verification

Long Term Care Features

Claims Management
Clinical Care
EHR
Electronic Health Record
For Home Care Providers
For Nursing Homes
Geriatric Care
MDS Review
Patient Records
Staff Scheduling

Integrations

No info available.

Integrations

No info available.
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Claim Grievly and update features and information
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