Graphly

Graphly

LEAP
eGain Analytics

eGain Analytics

eGain Corporation
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+

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About

Graphly is the #1 reporting platform for Infusionsoft Users as voted by Infusionsoft’s Founders. Where performance is measured, performance improves. Where performance is measured and reported the rate of improvement accelerates. Marketing Monitor website traffic, record dynamic lead sources, measure funnel conversions, tweak, improve & repeat. Sales Track individual sales rep performance, forecast revenue, view gross & net revenue numbers. Customer service View net promoter surveys, fulfill on orders, improve retention rates, deliver & satisfy. Tag Funnel Displays the number of contacts in a list of tags over a given date range. See how many tags get applied to contacts during a period of time. See the trend of the current lifetime value of your customers throughout a chosen timeframe. Forecast the adjusted revenue of active opportunities based on the stage probability. Show the appointment, notes, and tasks for each user to compare them to each other.

About

eGain Analytics makes it easy to measure, analyze and refine your contact center operations, knowledge and web customer experience. Create informative reports, charts and dashboards effortlessly. Slice-&-dice the data in any number of ways and use it to manage the business effectively. Measure performance by agent, queue, call type, category and more. The highly flexible report builder wizard allows data to be grouped, sorted, sliced-&-diced by a number of business hierarchies for a 360 degree view. Contact center managers gain visibility of a host of data, with contact volumes, abandon rates, response times and service levels being just the tip of the iceberg. Knowledge managers gain visibility of article views, feedback, search behavior, contact deflection and a whole lot more.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Infusionsoft users looking for a reliable reporting platform

Audience

Customer engagement platform for enterprises

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

LEAP
Founded: 2009
United States
leapmade.com

Company Information

eGain Corporation
Founded: 1997
United States
www.egain.com/products/analytics/

Alternatives

Alternatives

Scheduling Manager

Scheduling Manager

Thoughtful Systems
SyncApps

SyncApps

Cazoomi

Categories

Categories

Integrations

Keap
Talkdesk

Integrations

Keap
Talkdesk
Claim Graphly and update features and information
Claim Graphly and update features and information
Claim eGain Analytics and update features and information
Claim eGain Analytics and update features and information