dispatchGate

dispatchGate

Dispatch Management Solutions
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About

Good Journey is an all-in-one booking, dispatch, fleet management, and delivery operations platform built for ground transportation and delivery businesses that centralizes customer booking, real-time tracking, driver and dispatch workflows, and integrations with travel partners like Booking.com under a single system so operators can streamline daily operations and improve service quality. It delivers a responsive web booking widget and progressive web apps that let customers schedule rides or deliveries easily and let drivers and dispatchers handle jobs from any device without app installs; built-in real-time tracking keeps operators and end customers informed about delivery or ride status. It supports OTA integrations and API connectivity for seamless booking sync, automated dispatching with intelligence, and financial tools like global payout flexibility, helping businesses scale from airport transfers and chauffeur services to taxi, ride-hailing, and delivery fleets.

About

Ideally suited for field service dispatching, couriers, security, plumbers, electricians and maintenance workers. Allows job entry with customisable fields and quick selection drop down lists. It is capable of real time job dispatching to mobile devices and provides easy management of jobs with automated status changes. Desktop or Web Dispatcher is the highly configurable command centre to manage all jobs. The background processor for maintaining communications with mobile devices and automate tasks. Web based FieldAgent allows users to see and update their jobs in the field. dispatchGate can be customised to your requirements to suit your business needs. dispatchGate Dispatcher manages all your jobs from one screen allowing you to easily monitor the progress of each job. It runs directly off the dispatchGate Engine. dispatchGate Engine is the system that runs the dispatchGate suite of software.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Ground transport, limo, chauffeur, ride-hailing, and delivery fleet operators seeking a tool to manage bookings, dispatch, and operations efficiently at scale

Audience

Couriers, security, electricians and maintenance workers in need of a field service dispatching solution to optimize the management of jobs

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Free
Free Version Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Company Information

Good Journey
Founded: 2021
Singapore
www.goodjourney.io

Company Information

Dispatch Management Solutions
Founded: 2018
New Zealand
www.dispatching.co.nz/

Alternatives

Alternatives

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Visual Dispatch

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TB Ride

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Crimestar CAD

Crimestar

Categories

Categories

Transportation Dispatch Features

Billing & Invoicing Not Supported
Computer Aided Dispatch Not Supported
Customer Database Not Supported
Emergency Dispatch Not Supported
Fuel Management Not Supported
Mileage Tracking Not Supported
Order Management Not Supported
Routing Not Supported
Scheduling Supported
Vehicle Tracking Not Supported

Integrations

Booking.com Supported

Integrations

Booking.com Not Supported
Claim Good Journey and update features and information
Claim Good Journey and update features and information
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Claim dispatchGate and update features and information