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About

GoIdentity is a digital identity verification platform developed by Goaco IT Solutions that helps businesses verify customer identities remotely and streamline their onboarding processes. The platform combines identity document verification and biometric liveness checks to help businesses confirm that users are who they claim to be. It supports identity documents from countries worldwide and provides additional tools to help organisations strengthen their verification and compliance processes. Key features include: Identity Verification: Verify customer identity documents remotely using digital verification technology.

About

ID.me simplifies how individuals prove and share their identity online. The ID.me secure digital identity network has over 98 million members, as well as partnerships with 30 states, 10 federal agencies, and over 500 name-brand retailers. The company provides identity proofing, authentication and community verification for organizations across sectors. The company's technology meets the federal standards for consumer authentication and is approved as a NIST 800-63-3 IAL2 / AAL2 conformant credential service provider by the Kantara Initiative. ID.me's Identity Gateway also has a Federal Risk and Authorization Management Program (FedRAMP) Moderate Authority to Operate (ATO). ID.me is the only provider with video chat and is committed to "No Identity Left Behind" to enable all people to have a secure digital identity.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses of all sizes that need digital identity verification, customer onboarding, KYC checks and fraud prevention.

Audience

Businesses looking for identity proofing, authentication and community verification

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

Pay-as-you-go
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 4.7 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.7 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Many Pros: taking in-house document and manual review to external software saved a ton of time and costs, a better, quicker customer experience lead to less customer frustration, and their reporting dashboard allows for identify areas of focus within our business.
  • The ease of use for customers is a huge positive when it comes to the ID.me portal. We have never heard of an issue where it provided a negative experience to the customer. It is also a great way for us to provide discounts to show our appreciation for customers.
  • Id.me is necessary to our discounting plan at HidrateSpark! We are so thankful for this fast and low-touch way to give back to those in our community.

Cons

  • No cons to share about ID.me as a business nor about their software.
  • I think they could use some work on their portal management. It is quite confusing to try to access the analytics. Another improvement they could make would be to allow the customers to see their usage from the analytics portal.
  • You will get charged by verification instead of by discount use. So, you do pay for those who verify and abandon which is a bummer.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Goidentity
Founded: 2015
United Kingdom
www.goidentity.com

Company Information

ID.me
Founded: 2010
United States
www.id.me/

Alternatives

No Alternatives

Alternatives

Udentify

Udentify

Fraud.com

Categories

AML Supported
KYC Supported

Categories

AML Supported
Authentication Supported
KYC Supported
Single Sign On Supported

Identity Management Features

Access Certification Supported
Compliance Management Not Supported
Multifactor Authentication Supported
Password Management Supported
Privileged Account Management Not Supported
Self-Service Access Request Supported
Single Sign On Supported
User Activity Monitoring Not Supported
User Provisioning Not Supported

Single Sign On Features

Biometric Not Supported
Credential Management Not Supported
Identity Federation Not Supported
Multifactor Authentication Supported
Password Management Supported
Policy Management Not Supported
Social Sign On Not Supported
User Management Not Supported

Integrations

No info available.

Integrations

No info available.
Claim Goidentity and update features and information
Claim Goidentity and update features and information
Claim ID.me and update features and information
Claim ID.me and update features and information