eFax Corporate

eFax Corporate

Consensus Cloud Solutions Inc
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About

GoFax is Australia's #1 rated, secure, reliable and easy-to-use online fax and SMS platform. Bring your fax online, any device, anytime, anywhere. With advanced options to send and receive fax and SMS using the online platform, direct from email, desktop and mobile app, API integration and more. Industry compliant, Government accredited and nbn ready solution. Best-in-class security, data sovereigntya and encryption. Powering Medical, Legal, Government, Financial and other sectors. Send and receive faxes and SMS online, via email, app, API integration and more. Industry compliant, Government accredited. Best-in-class security, data sovereignty and encryption. Access our secure, reliable and feature packed Fax API / SMS API to make integrations with existing software and workflows a breeze. GoFax® provides premium quality and reliability ISDN business grade online faxing services and SMS. We guarantee higher service up-time than any other online fax provider.

About

eFax Corporate is a HIPAA-compliant, secure cloud fax service that allows organizations to send and receive faxes online from any PC, laptop, smartphone or tablet. We help many organizations cut costs, reduce management overhead and increase productivity while maintaining regulatory compliance and enhancing security. We use TLS encryption and AES 256-bit encryption for faxes in transit and at rest, and our secure fax API integrates to your applications. eFax Corporate offers more business faxing and secure information exchange solutions, with advanced fax annotation, mobile apps, regulatory compliance, and a secure fax API that integrates to your existing business applications such as a CMS or EHR system and can power high volume faxing— eFax Corporate is your comprehensive fax solution.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Companies that want a business grade online fax and SMS services solution

Audience

Organizations with multiple fax users or high volume faxing. We help users meet compliance requirements in highly-regulated industries.

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$9.95 per user per month
Annually
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 1.5 / 5
ease 3.0 / 5
features 3.0 / 5
design 2.0 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • Works direct from email - sending and receiving. Easy to integrate with our printers. Easy to manage online using the GoFax Portal. Reliable!

Cons

  • No real cons to be honest. It works exactly as expected and has a comprehensive dashboard so you know exactly what the status of your account is.

Pros & Cons from Real Users

Pros

  • It works to send and receive faxes. Possible to send from email. HIPAA compliant.
  • eFax was simple and easy. It was expensive and only got more expensive. They tried to save me money by moving to Consensus-their new product.

Cons

  • Clunky, dated platform. Terrible support. Incompetence with billing.
  • eFax could not get me my faxes in only single send- per referrals- so I paid much more for multiple faxes of the same item. They also could not handle/remove SPAM faxes, so I had to pay for those also. Finally their support is not good and one person could not handle issue. Each issue needed 2 or more people/calls/departments to address issue-many issues NOT corrected. Consensus is ONLY for tech-savvy Enterprise users who need lots of bells and whistles-BEWARE.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Company Information

GoFax
Founded: 2010
Australia
www.gofax.com.au

Company Information

Consensus Cloud Solutions Inc
Founded: 1995
United States
enterprise.efax.com

Alternatives

Alternatives

Fax.Cloud

Fax.Cloud

Aizan Technologies Inc.
eFax Corporate

eFax Corporate

Consensus Cloud Solutions Inc
Fax.Plus

Fax.Plus

Alohi

Categories

Fax Server Supported
SMS API Supported

Categories

Fax Server Supported
Online Fax Supported

Fax Server Features

Archiving & Retention Supported
Automated Routing Supported
Delivery Management Supported
Email to Fax Supported
Fax to Email Supported
FoIP Supported
Whitelisting / Blacklisting Not Supported

Fax Server Features

Archiving & Retention Supported
Automated Routing Supported
Delivery Management Supported
Email to Fax Supported
Fax to Email Supported
FoIP Supported
Whitelisting / Blacklisting Supported

Online Fax Features

Alerts / Notifications Supported
Cloud Storage Supported
Electronic Signature Supported
Fax via Email Supported
HIPAA Compliant Supported
Large File Support Supported
Local Phone Numbers Supported
Mobile Access Supported
Toll Free Numbers Supported

Integrations

8am CasePeer Not Supported
Consensus Clarity Not Supported
Consensus Harmony Not Supported
CredentialingSpectrum Not Supported
DynaFile Not Supported
Lyniate Corepoint Not Supported
OptiMantra Not Supported
Rhapsody Not Supported

Integrations

8am CasePeer Supported
Consensus Clarity Supported
Consensus Harmony Supported
CredentialingSpectrum Supported
DynaFile Supported
Lyniate Corepoint Supported
OptiMantra Supported
Rhapsody Supported
Claim GoFax and update features and information
Claim GoFax and update features and information
Claim eFax Corporate and update features and information
Claim eFax Corporate and update features and information