Related Products
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About
Gentek.ai is a pioneering AI-powered, no-code workflow automation platform and API designed to simplify and optimize complex data processes. Our intelligent agents interact via an outcome-based conversational UI, understanding user needs and automating workflows seamlessly; we enable technical and non-technical users to build, test, and automate complex data workflows seamlessly. With a focus on security, flexibility, and efficiency, Gentek.ai empowers businesses to streamline operations, reduce costs, and drive innovation. Join us as we transform the future of data automation. Every workflow is designed with your end goals in mind. Gentek.ai prioritizes efficiency and effectiveness, ensuring that the solutions we create meet your specific objectives and drive tangible outcomes for your business. Our AI agents are at the heart of your automation journey. They guide you through each step, leveraging the best tools and techniques to build, optimize, and execute workflows with precision.
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About
Process Shepherd's decision tree and agent scripting functionality furnishes agents with a step-by-step guides to complex workflows with optional integration to external services such as your CRM or helpdesk. The central aim of this platform is to refine workflows, strengthen compliance, and increase overall efficiency within contact centers and help desks.
The essence of Process Shepherd lies in its presentation of workflows as sequential steps or queries that agents follow one after the other. By delivering guidance in this segmented manner, the platform alleviates the complexity of handling complex tasks, minimizing both the time spent on training new agents and the average time consumed in individual interactions.
Cut Agent Onboarding Time by 80%
Diminish Ramp Time by 40%
Lower Average Handling by 30%
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies in search of a solution to build, test, and automate complex data workflows
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Audience
Contact centers
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
$20
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationGentek.ai
Founded: 2024
United Kingdom
www.gentek.ai/
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Company InformationProcess Shepherd
Founded: 2022
United States
www.processshepherd.com
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Alternatives |
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Categories |
Categories |
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Integrations
Aircall
Freshdesk
Genesys Cloud CX
Salesforce
Zendesk
Zoho CRM
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