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About

Shopping in today’s world is all about accessibility, having an omni-channel retail solution is imperative for retailers to implement. Fusion offers a flexible, highly scalable and powerful suite of products and deployment options, giving you the flexibility to leverage our solutions to fit the model that best suits your business needs and budget. FusionPOS is a full feature solution for those wanting centralized management in any retail environment, from simple one stores to highly distributed operations. FusionWMS is an advance inventory management system designed for retail’s multi-location environments. It streamlines and enhances your accounting system’s out of the box processes, reduce capital binding in inventory and increase your bottom line. More than just digital marketing, the Fusion OnLoyalty platform is a unique suite of promotion, brand management and customer retention solutions that allow you to manage every stage of the customer journey.

About

Smart, efficient, and anonymous People Counters & Analytics for the real world. Our solution allows for simple deployment, capture, and analysis of the number of people that enter a physical location. Optionally we also capture and report occupancy in real-time. We help Retailers, Libraries, Casinos, Universities, Places of worship, Office buildings, and other industries to analyze and take action on their people traffic trend. For Retailers, we offer a specialized package to measure Performance on Traffic, including Conversion Rate and Service Levels. Combining POS data and staff data is easy with our direct integrations. Our Retail Equation simulator allows users to run simulations to plan sales improvement. It is also extremely beneficial as a learning tool to understand the relationship between traffic, staffing, conversion rate, and good quality service.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Audience

Retail businesses in need of an advanced Retail Management solution

Audience

Businesses that want to count and analyze visitors to their location. -- Retailers, Libraries, Universities, Municipalities, Malls, Casinos, Places of Worship, Office Buildings, and more!

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$399 per month
Free Version Not Supported
Free Trial Not Supported

Pricing

Free
Free Lite Package, including our Smart App only
Standard version starting at $27.95/Month/Device.
Retail Version starting at $34.95/Month/Device.
Real-Time Occupancy version starting at $44.95/Month/Device.
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 5.0 / 5
ease 4.7 / 5
features 4.8 / 5
design 4.6 / 5
support 4.9 / 5

Pros from Real Users

Pros

  • We appreciate the desktop access to the dashboard. We can see the door count in real time from any computer, and can pull a variety of reports including traffic during events and different weather patterns.
  • I chatted one night with the support chat on the website and response was fast and helpful. We got personalized connections with Sayantani (2 meetings) and she was so warm and welcoming and thorough.
  • Easy process to get the system calibrated. Very accurate. The real-time information without having to take away from staff responsibilities is priceless.
  • We like having access to our daily counts to enable us to make smart business decisions from a staff perspective. We also like the ability to run custom reports and have them emailed to our leadership team.
  • - tracks multiple entrances - easy to install - sleek, inconspicuous design - great customer service - choice of a couple of colour options
  • We have been working with SMS for a long time, and the team is always coming with good communication, in time response, professional assistance. Highly recommended for traffic counter part and the services
  • This device provides accurate counts of people visiting our organization's exhibition and retail spaces. The data gathered has been useful in assessing visitor experience and flow, which we have used to inform exhibit design and merchandising. The device was straightforward to mount and has been easy to relocate if needed. The app is also easy to use, and the support team has always responded promptly and been incredibly helpful!
  • The platform provides accurate and consistent foot-traffic data that helped us understand customer flow patterns over time. The interface is straightforward, exports are reliable, and the support team — especially Sayantani — has been exceptionally responsive and flexible whenever we needed help or custom reports. Their willingness to go above and beyond stood out.
  • Report variety, easy to access dashboard, mobile app, ability to schedule reports for multiple users
  • easy install by local techs quick response, easy billing pro-active remote technical assistance at no charge

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

FusionRMS
Founded: 1996
United States
www.fusionrms.com

Company Information

SMS Storetraffic
Founded: 1972
Canada
storetraffic.com

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Categories

Florist Supported
Garden Center Supported
Museum Supported
Point of Sale Supported
Retail Management Supported

Categories

Museum Supported
People Counting Supported
Retail Analytics Supported
Retail Execution Supported
Smart Building Supported

Museum Features

Collections Management Not Supported
Event Management Supported
Exhibit Management Not Supported
Gift Shop POS Supported
Grant Management Not Supported
Insurance Management Not Supported
Membership Management Supported
Ticketing Supported

Florist Features

Automated Card Printing Not Supported
Customer Account Profiles Supported
Delivery Tracking Supported
Order Management Supported
Production Tracking Not Supported
Stem Counting Not Supported

Garden Center Features

Billing & Invoicing Supported
Customer Management Supported
Inventory Management Supported
Purchase Order Management Supported
Returns Management Supported

Point of Sale Features

Barcode Scanning Supported
Commission Management Supported
Cryptocurrency Support Not Supported
Customer Account Profiles Supported
Discount Management Supported
eCommerce Integration Supported
Electronic Signature Supported
Gift Card Management Supported
Loyalty Program Supported
Multi-Location Supported
Restaurant POS Supported
Retail POS Supported
Returns Management Supported

Retail Management Features

Commission Management Supported
CRM Supported
eCommerce Supported
Email Marketing Supported
Employee Management Supported
Loyalty Program Supported
Mail Order Supported
Merchandise Management Supported
Multi-Location Supported
Order Management Supported
Purchase Order Management Supported
Reporting/Analytics Supported
Returns Management Supported

Museum Features

Collections Management Not Supported
Event Management Not Supported
Exhibit Management Supported
Gift Shop POS Not Supported
Grant Management Not Supported
Insurance Management Not Supported
Membership Management Not Supported
Ticketing Not Supported

Business Intelligence Features

Ad Hoc Reports Not Supported
Benchmarking Supported
Budgeting & Forecasting Not Supported
Dashboard Supported
Data Analysis Supported
Key Performance Indicators Supported
Natural Language Generation (NLG) Not Supported
Performance Metrics Supported
Predictive Analytics Not Supported
Profitability Analysis Not Supported
Strategic Planning Supported
Trend / Problem Indicators Supported
Visual Analytics Supported

People Counting Features

Anonymous Counting Supported
API Supported
Benchmarking Supported
Car Counting Not Supported
Conversion Tracking Supported
Data Export Supported
Events Statistics Supported
Heatmaps Not Supported
Mood/Age/Gender Recognition Not Supported
Motion Detection Not Supported
Reporting / Analytics Supported
Retail Counting Supported
Staff Exclusion Supported
WiFi Tracking Not Supported
Zone / Area Monitoring Supported

Retail Execution Features

AI / Image Recognition Not Supported
Collaboration Tools Not Supported
Data Collection Supported
Inspection Not Supported
Pricing / Placement Optimization Not Supported
Product Education Not Supported
Product Promotion Strategy Not Supported
Retail Site Audit Not Supported
Workforce Management Supported

Integrations

QuickBooks Online Supported
QuickBooks Online Advanced Supported
Acumatica Cloud ERP Supported
Descartes Pacejet Supported
Erply Not Supported
Heartland Payment Processing Not Supported
Heartland Retail Not Supported
Lightspeed Retail Not Supported
Meltano Not Supported
Microsoft 365 Not Supported
Microsoft Azure Not Supported
NetSuite Not Supported
Retail Pro Not Supported
SAP Business One Supported
Sage 100 Supported
Sage 500 Supported
Sage X3 Supported
Shopify POS Not Supported
Square POS Not Supported

Integrations

QuickBooks Online Supported
QuickBooks Online Advanced Supported
Acumatica Cloud ERP Not Supported
Descartes Pacejet Not Supported
Erply Supported
Heartland Payment Processing Supported
Heartland Retail Supported
Lightspeed Retail Supported
Meltano Supported
Microsoft 365 Supported
Microsoft Azure Supported
NetSuite Supported
Retail Pro Supported
SAP Business One Not Supported
Sage 100 Not Supported
Sage 500 Not Supported
Sage X3 Not Supported
Shopify POS Supported
Square POS Supported
Claim FusionRMS and update features and information
Claim FusionRMS and update features and information