Fusion My Business

Fusion My Business

Fusion Kitchen
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About

Fusion My Business is an all-in-one point-of-sale and business management platform that helps UK-based retail, hospitality, salon, and service businesses streamline transactions, inventory, staff and shift management, customer engagement, and payments in a single system; it replaces separate tools by combining POS terminals, contactless card and mobile payments, inventory tracking, real-time sales reporting, online ordering, table and catalog management, and customer/loyalty features so teams can sell faster and manage operations with fewer friction points. It supports tailored POS experiences for restaurants, salons, and retail outlets, offering integrated tools to accept chip & PIN, contactless, and mobile transactions, generate digital receipts, manage refunds and tips, and provide detailed analytics. With mobile and web access, Fusion enables businesses to launch branded online stores, generate payment links, and QR code payments.

About

POWR POS is a cloud-based point-of-sale platform for restaurants, retailers, and multi-location businesses. It brings together checkout, payment processing, inventory, online ordering, delivery, loyalty, gift cards, employee management, reporting, and AI-powered tools in one system. The platform supports restaurant-specific workflows such as tables, tabs, kitchen routing, tipping, self-ordering kiosks, and mobile ordering as well as retail functions including barcode scanning, purchasing, product variants, and stock management. POWR POS is processor agnostic and supports payment methods including EMV chip cards, contactless payments, Apple Pay, Google Pay, gift cards, and split payments. Businesses can also use branded online storefronts for pickup, delivery, shipping, coupons, loyalty rewards, and synchronized inventory.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Supported

Audience

Retail, restaurant, salon, and businesses that want an all-in-one point-of-sale and operations platform to manage sales, inventory, payments, and customer engagement

Audience

Restaurant Business Owners, Retailers

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

£15.99 per week
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Nothing positive I can describe. It is terrible company to deal with. Cloak and dagger operation. Very little transparency.

Cons

  • Over the last three months, my experience with Fusion My Business Ltd has been one of the worst I’ve encountered as a small business owner. Below is a factual summary of events: ⸻ 📅 April 2025 – Cancellation Ignored • I formally cancelled their services on 8 April 2025 due to poor communication, delays, and service failures dating back to December 2024. • Despite this, Fusion continued billing me, ignoring repeated requests to stop charges and confirm cancellation. ⸻ 📅 May 2025 – Contradictory “Goodwill” Offers • In May, Fusion apologised for past failures and offered a 12-month free Premium plan plus a free POS device as a goodwill gesture to rebuild trust. • They confirmed this in writing multiple times, and stated the device was being dispatched. • Weeks later, I discovered the device had not even been ordered, contradicting their updates. ⸻ 📅 June 2025 – Shifting Terms and Threats • When the device finally arrived, Fusion demanded £599 for it, despite previously confirming it was free. • They downgraded the promised Premium plan to a Standard plan with unclear inclusions, despite written promises of Premium. • They refused to clarify plan features, post-12-month costs, or marketing database capabilities despite multiple direct questions. • During this period, I received late evening calls, contradictory emails, and unprofessional communication. ⸻ ⚠️ Threats Over Honest Reviews • When I posted a factual review, Fusion implied legal action, attempting to intimidate me into removal. Under UK law, this is an unfair commercial practice if the review is factual and evidenced. ⸻ 🚨 Final Outcome After nearly 3 months of back-and-forth, Fusion: • Failed to honour their original commitments • Changed key terms repeatedly • Provided vague, evasive answers to simple business questions • Ignored the operational and time impact caused to my business I have now issued a final notice, and will escalate to Trading Standards, the Small Business Commissioner, and Small Claims Court for misrepresentation, wasted time, and operational impact.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Fusion Kitchen
Founded: 2015
United Kingdom
fusionmybusiness.com

Company Information

POWR POS
Founded: 2023
United States
powrpos.com

Alternatives

Alternatives

Loyverse POS

Loyverse POS

Loyverse
Toast POS

Toast POS

Toast, Inc.

Categories

Categories

Point of Sale Supported
Restaurant POS Supported
Retail POS Systems Supported

Integrations

No info available.

Integrations

No info available.
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