Frontroom vs. TouchBistro Comparison


Frontroom FRONTROOM AI	TouchBistro	+	+
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About Frontroom is a browser-based point-of-sale and accounting system for independent restaurants and cafés. It combines table service, counter and takeaway orders, split bills, payments and station-based kitchen tickets with menu, recipe, stock, supplier, staff scheduling and payroll tools. Sales consume recipe-linked inventory, while bills, wages and bank transactions feed bookkeeping and reports including profit and loss, balance sheet, cash flow and VAT or sales tax. Restaurant teams can review sales and costs across one or several locations. Optional AI features include cameras for room and team activity, natural-language questions about business figures, photo-based invoice and receipt capture, and voice notes in English, Arabic or Hebrew. It runs in a web browser on existing tablets, computers and phones, supports offline till sales with later syncing, and offers a free trial.	About TouchBistro is an all-in-one POS and restaurant management system that makes running a restaurant easier. Providing the most essential front of house, back of house, and guest engagement solutions on one powerful platform, TouchBistro helps restaurateurs streamline and simplify their operations – allowing them to spend less time manually connecting the dots, and more time connecting with guests and growing their business. Built to meet the unique needs of the restaurant industry, TouchBistro is fast, reliable, and easy to use, and has all of the features restaurateurs need to increase sales, deliver a great guest experience, and save both time and money. By pairing innovative restaurant technology with an unparalleled dedication to customer support and success, TouchBistro has powered more than 29,000 restaurants in over 100 countries, and is a global leader changing the way restaurateurs do business.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Supported Android Not Supported Chromebook Not Supported
Audience Independent restaurants, cafes, bars and small restaurant groups that want the till and the books in one system.	Audience Full service or quick service restaurants, bars and clubs, food trucks, and brewery businesses
Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos No images available	Screenshots and Videos View more images or videos
Pricing Subscription plans are billed per venue. AI cameras are an optional add-on. A free trial is available. Free Version Not Supported Free Trial Supported	Pricing $69.99 per user per month Free Version Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 4.3 / 5 ease 4.3 / 5 features 4.2 / 5 design 4.2 / 5 support 3.9 / 5 Read all reviews
	Pros & Cons from Real Users Pros Software is the only positive part of the misadventure Their company is not a reflection of this software BEWARE Good price for pos system for us. Ease of use for us, but for loyalty kinda confusing. Okay customer service. Easy to use, Easy to program, Convenient, user friendly, Can be managed on iPad and on laptop/computer for back office. Excellent customer service and very knowledgeable quick response time. Apple based hardware and software. This is a great company to work with. They solve problems fast and efficiently. Highly recommend them for any business. Cons Horrible experience with TouchBistro We ran TouchBistro in our restaurant and it cost us far more in stress than in money. Their business model is to lock you up in infinite contracts, they dont respect or follow mexican laws. They charge IVA tax but dont deliver CFDI receipts, the tax invoice required by Mexican law. What the salesperson told us about cancelling is not what the contract says. No adhesion contract registered with PROFECO, the Mexican consumer authority. The contract names TouchBistro Inc. in Toronto as the provider, but the invoices come from TouchBistro Mexico. They changed the terms and conditions in the middle of our contract. We cancelled in writing and on time. They refused it and kept invoicing. The model is a 24 month lock in with automatic renewal, and you pay out the rest of the term if you want out. Read the whole contract before you sign anything with them. Better yet, look elsewhere. The software is not worth the headache. Online ordering needs to improve for charge back issues. Loyalty kinda confusing. No actual personal support that comes to the restaurant. Each products has its additional add-ons priced differently, would be nice if there was a reasonably priced packages which would include the add-on products so that we could use only one system rather than multiple ones. They dropped the menu board support recently, so we need to find an alternative software. We have not found anything that needs improvement at his time.
Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported
Company Information FRONTROOM AI Founded: 2026 United Kingdom frontroom.ai	Company Information TouchBistro Founded: 2011 United States www.touchbistro.com
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Categories Restaurant Accounting Supported Restaurant POS Supported	Categories Bar POS Supported Kitchen Display Systems Supported Menu Supported Restaurant Accounting Supported Restaurant Inventory Management Supported Restaurant Management Supported Restaurant POS Supported
	Restaurant POS Features Delivery Management Supported Gift Card Management Supported Inventory Management Supported Loyalty Program Supported Mobile Access Supported Online Ordering Supported Order Management Supported Reporting/Analytics Supported Separate Checks Supported Split Checks Supported Table Management Supported Tips Management Supported Show More Features Bar POS Features Cash Drawer Management Supported Employee Management Supported Gift Card Management Supported Inventory Control Supported Loyalty Program Supported Separate Checks Supported Split Checks Supported Tips Management Supported Menu Features Color-Coding / Upselling Tools Supported Digital Signage / Menu Boards Not Supported Kiosk Menus Not Supported Menu Design Tools Not Supported Menu Item Management Supported POS Integration Supported Pre-Made Menu Templates Supported Printed/Paper Menus Not Supported QR Code Menus Not Supported Tablet Menus Not Supported Restaurant Management Features Billing & Invoicing Supported Built-in Accounting Supported Employee Management Supported Food Costing Supported Inventory Management Supported Kitchen Management Supported Menu Management Supported Payroll Management Supported Point of Sale (POS) Supported Reporting/Analytics Supported Reservations Management Supported Sales Tracking Supported Table Management Supported Wait List Management Supported Waitstaff Management Supported
Integrations Checkmate Not Supported Choice QR Not Supported CooksTime Not Supported Craftable Not Supported Freedom Merchants Not Supported HubWorks Retail Task Management System Not Supported KayaPush Not Supported MarginEdge Not Supported Push Operations Not Supported QuickBooks Online Not Supported QuickBooks Online Advanced Not Supported SocialCrowd Not Supported Square Appointments Not Supported Square POS Not Supported Square for Retail Not Supported Stax Not Supported Tanda Not Supported Xero Not Supported Zip Forecasting Not Supported me&u Not Supported Show More Integrations	Integrations Checkmate Supported Choice QR Supported CooksTime Supported Craftable Supported Freedom Merchants Supported HubWorks Retail Task Management System Supported KayaPush Supported MarginEdge Supported Push Operations Supported QuickBooks Online Supported QuickBooks Online Advanced Supported SocialCrowd Supported Square Appointments Supported Square POS Supported Square for Retail Supported Stax Supported Tanda Supported Xero Supported Zip Forecasting Supported me&u Supported Show More Integrations View All 35 Integrations
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