SmartButler

SmartButler

JAYBEE Systems
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About

Frontdesk Anywhere is a next generation hotel management software for independent hotels, management groups, resorts and motels. An easy-to-use cloud-based solution, Frontdesk Anywhere comes with all the features hotels need to boost performance. Top features include easy reservation management, online distribution, revenue management, reporting, online reputation, booking engine, online reputation management, and credit card integration. Customize guest profiles, availability calendar, checklists, internet booking engine, guest messages, rates and much more. Access your PMS anywhere, any time. Front desk operations, rate management, guest communications and housekeeping are just the beginning. Transform your daily operations with productivity reports essential to your front desk. Arrivals and departures, guest lists, detailed availability and more are available at a glance.

About

SmartButler® is a reliable, stable and easy-to-use desktops and smartphones system for resorts, hotels, buildings and facilities. It gives managers complete control over the services and employees, allowing staff to give the guests and tenants full attention. SmartButler® connects to your PMS system, allowing for the transfer of critical information and synchronization. Manage, monitor, handle, escalate, follow up, report and analyze all guests related tasks in real time. This is a conceptual breakthrough in the management and monitoring of guest service. Enables service providers to improve guest service, to work smarter and more efficiently. Also provides management with tools and statistics to measure the quality of service delivered.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Independent hotels, motels, resorts and management groups.

Audience

Companies searching for an advanced Hospitality Property Management platform

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 1.0 / 5
ease 3.0 / 5
features 3.0 / 5
design 3.0 / 5
support 1.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • I love the system but progressively all promises of this new version never materializes and the sooftware has been without question infected and unrepairable I certain areas of self programming. Its falling apart and they are reducing office staff, tech staff etc etc Its on its way out. Best move on which is now what we are doing as they are hopeless. First they lost GDS and we didn't know for 2-3 years just lost revenue. Their main office in China town in San Fran where I visited is now closed. Phone numbers changed and limited customer service. Many of the functions ie loading pics of your rooms do not work and they cannot sort it. Sad really but that's the way it is. No matter how much I try or even complain we are left with a pathetic Skeleton of what FDA used to be.

Cons

  • I love the system but progressively all promises of this new version never materializes and the sooftware has been without question infected and unrepairable I certain areas of self programming. Its falling apart and they are reducing office staff, tech staff etc etc Its on its way out. Best move on which is now what we are doing as they are hopeless. First they lost GDS and we didn't know for 2-3 years just lost revenue. Their main office in China town in San Fran where I visited is now closed. Phone numbers changed and limited customer service. Many of the functions ie loading pics of your rooms do not work and they cannot sort it. Sad really but that's the way it is. No matter how much I try or even complain we are left with a pathetic Skeleton of what FDA used to be.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Frontdesk Anywhere
Founded: 2009
United States
www.frontdeskanywhere.com

Company Information

JAYBEE Systems
www.jaybee.com

Alternatives

Alternatives

RezEasy

RezEasy

Hallisoft
Tourismart

Tourismart

SimpleApps
eZee Frontdesk

eZee Frontdesk

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Blue Panda PMS

Blue Panda PMS

Blue Panda
Innkey PMS

Innkey PMS

innkey infosystems pvt ltd

Categories

Categories

Hospitality Property Management Features

Built-in Accounting Supported
Catering Not Supported
CRM Supported
Employee Management Not Supported
Extended Stay Supported
Front Office Management Supported
GDS / OTA Integration Supported
Group Management Supported
Guest Experience (GEM) Supported
Housekeeping Management Supported
Loyalty Program Supported
Maintenance Management Supported
Marketing Automation Supported
Marketing Management Not Supported
Multi-Property Supported
Online Booking Supported
Point of Sale (POS) Supported
Reservations Management Supported
Reviews Management Supported
Single Property Supported
Vacation Rental Not Supported

Reservations Features

Activities Booking Supported
Booking Notes Supported
CRM Not Supported
Customer Support Supported
Group Reservations Supported
Guest Management Supported
Payment Processing Supported
Promotions Management Supported
Rate Management Supported
Room Booking Management Supported
Third Party Booking Supported

Hospitality Property Management Features

Built-in Accounting Supported
Catering Not Supported
CRM Supported
Employee Management Not Supported
Extended Stay Supported
Front Office Management Not Supported
GDS / OTA Integration Not Supported
Group Management Not Supported
Guest Experience (GEM) Supported
Housekeeping Management Supported
Loyalty Program Supported
Maintenance Management Supported
Marketing Automation Supported
Marketing Management Not Supported
Multi-Property Not Supported
Online Booking Not Supported
Point of Sale (POS) Not Supported
Reservations Management Not Supported
Reviews Management Not Supported
Single Property Not Supported
Vacation Rental Not Supported

Integrations

Cendyn CMS Supported
Cendyn Guestrev Supported
Cendyn Loyalty Supported
Cendyn Revintel Supported
Innspire Not Supported
LodgIQ Supported
Odysys Supported
OpenKey Supported
TrustYou Supported
UpsellGuru Supported

Integrations

Cendyn CMS Not Supported
Cendyn Guestrev Not Supported
Cendyn Loyalty Not Supported
Cendyn Revintel Not Supported
Innspire Supported
LodgIQ Not Supported
Odysys Not Supported
OpenKey Not Supported
TrustYou Not Supported
UpsellGuru Not Supported
Claim Frontdesk Anywhere and update features and information
Claim Frontdesk Anywhere and update features and information
Claim SmartButler and update features and information
Claim SmartButler and update features and information