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About

We understand what makes hostels & hotels different, but we also believe that each property is unique. That’s why our management system has flexible features and optional, paid customizations. Our system is user-friendly for staff, but it doesn’t compromise on the powerful tools that managers need. We free staff from tedious tasks, give managers more control, and save time for everyone to focus on guests. We are your partners in success! This means our help is always free, and we don’t disappear after setup & training. We help you switch to our system and we teach your team to master the tools they need. Then, we stay available, by Skype, chat or email, in English, Spanish, Portuguese, or Polish. Easily manage bookings in real-time. With FrontDesk Master you can make work easier for everyone. Updates channels and downloads bookings, so you don’t have to. Grow your business with Pricepoint. A powerful mobile app that makes revenue management easy.

About

Roomsy is a cloud-based, all-in-one hospitality property management system for hotels, vacation rental apartments, hostels, RV parks, and other vacation property businesses. Delivering powerful property management tools and features that include channel management, booking management, reporting, and payment processing within a suite, Roomsy helps make the life of vacation rental managers, hoteliers, and hostel operators easy. Change of room for internal guests. Sometimes you have to move guests for a reason. This could be due to operational issues or the guest may have requested an upgrade to another room. To set up a room move for a registered guest, open the reservation, select the room type and room number they will be moved to, and click save. An essential function of the Hotel Management System. If you get a large number of travelers arriving at your hotel as a group, we recommend using the Group functionality.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Property managers and anyone seeking a solution to identify, purchase, and own rental homes and generate income

Audience

Hotels, hostels, apartments, motels, and recreation vehicles (RV) parks seeking a solution to improve their operations

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$25 per month
Free Version Not Supported
Free Trial Not Supported

Pricing

$19/month
Pricing is based on the number of rooms.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 4.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Easy to use. Cloud storage backup. Great customer support. Great pricing. Runs on any Windows browser.

Cons

  • Not much that we can think of. Customer loyalty program can be added for more customer care.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

FrontDesk Master
Canada
www.frontdeskmaster.com

Company Information

Roomsy
Founded: 2011
Canada
www.roomsy.com

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Categories

Categories

Hospitality Property Management Features

Built-in Accounting Supported
Catering Not Supported
CRM Supported
Employee Management Supported
Extended Stay Not Supported
Front Office Management Not Supported
GDS / OTA Integration Not Supported
Group Management Not Supported
Guest Experience (GEM) Not Supported
Housekeeping Management Not Supported
Loyalty Program Not Supported
Maintenance Management Not Supported
Marketing Automation Not Supported
Marketing Management Not Supported
Multi-Property Supported
Online Booking Supported
Point of Sale (POS) Supported
Reservations Management Not Supported
Reviews Management Not Supported
Single Property Supported
Vacation Rental Not Supported

Hostel Management Features

Cash Drawer Management Supported
Dorms Supported
Employee Management Supported
GDS / OTA Integration Supported
Housekeeping Management Supported
Multi-Property Supported
Online Booking Supported
Point of Sale (POS) Supported
Price Optimization Supported
Private Rooms Supported
Reservations Management Supported

Hospitality Property Management Features

Built-in Accounting Supported
Catering Not Supported
CRM Supported
Employee Management Supported
Extended Stay Supported
Front Office Management Supported
GDS / OTA Integration Supported
Group Management Supported
Guest Experience (GEM) Supported
Housekeeping Management Supported
Loyalty Program Supported
Maintenance Management Supported
Marketing Automation Supported
Marketing Management Supported
Multi-Property Supported
Online Booking Supported
Point of Sale (POS) Not Supported
Reservations Management Supported
Reviews Management Supported
Single Property Supported
Vacation Rental Supported

Vacation Rental Features

Contact Management Supported
Fee / Commission Management Not Supported
Guest Reviews / Ratings Not Supported
Housekeeping Management Supported
Lead Management Not Supported
Owner Statements Not Supported
Payment Processing Supported
Property Database Supported
Reservations Management Supported
Vendor Management Not Supported
Work Order Management Not Supported

Integrations

CartStack Not Supported
PayPal Not Supported
Stripe Not Supported
miniCal Not Supported

Integrations

CartStack Supported
PayPal Supported
Stripe Supported
miniCal Supported
Claim FrontDesk Master and update features and information
Claim FrontDesk Master and update features and information
Claim Roomsy and update features and information
Claim Roomsy and update features and information