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About

We understand what makes hostels & hotels different, but we also believe that each property is unique. That’s why our management system has flexible features and optional, paid customizations. Our system is user-friendly for staff, but it doesn’t compromise on the powerful tools that managers need. We free staff from tedious tasks, give managers more control, and save time for everyone to focus on guests. We are your partners in success! This means our help is always free, and we don’t disappear after setup & training. We help you switch to our system and we teach your team to master the tools they need. Then, we stay available, by Skype, chat or email, in English, Spanish, Portuguese, or Polish. Easily manage bookings in real-time. With FrontDesk Master you can make work easier for everyone. Updates channels and downloads bookings, so you don’t have to. Grow your business with Pricepoint. A powerful mobile app that makes revenue management easy.

About

The all-in-one hotel management system to grow your business. In order to be successful any hotel has to take into account the needs of its guests and provide them with services of high quality. First, it means rapid occupancy of the hotel rooms without unnecessary bureaucracy and the opportunity to book a room in advance from any place in the world. Anyone should be confident that it is possible to have a real rest after arrival. The hotel tries to minimize the complexity of further services offering the flexibility built into payment for them. Today’s efficient software developed by OtelMS is a comprehensive and simple solution to most problems in real estate management. Using the Company’s long-term successful experience in managing various hotel property, the OtelMS developers have created a secure “cloud” service that makes it possible to monitor and manage a variety of guest accommodation facilities.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Property managers and anyone seeking a solution to identify, purchase, and own rental homes and generate income

Audience

Hotels, hostels, and hospitality

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$25 per month
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 4.5 / 5
ease 4.0 / 5
features 3.5 / 5
design 4.5 / 5
support 4.0 / 5

Pros & Cons from Real Users

Pros

  • All! Interface, functions, modules.. And people... They will always help you if you need. Use it and good luck in your business.
  • System interface. Prices. Additional services. A lot of great solutions for business development. I will recommend it.

Cons

  • Honestly I like everything. I have no issues with OtelMS.
  • Support. Sometimes it takes more time to resolve problem than it should need.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

FrontDesk Master
Canada
www.frontdeskmaster.com

Company Information

OtelMS
Founded: 2013
United States
otelms.com

Alternatives

Alternatives

Mews

Mews

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WebRezPro

WebRezPro

WebRezPro Property Management System
Mews

Mews

Mews Systems

Categories

Categories

Hospitality Property Management Features

Built-in Accounting Supported
Catering Not Supported
CRM Supported
Employee Management Supported
Extended Stay Not Supported
Front Office Management Not Supported
GDS / OTA Integration Not Supported
Group Management Not Supported
Guest Experience (GEM) Not Supported
Housekeeping Management Not Supported
Loyalty Program Not Supported
Maintenance Management Not Supported
Marketing Automation Not Supported
Marketing Management Not Supported
Multi-Property Supported
Online Booking Supported
Point of Sale (POS) Supported
Reservations Management Not Supported
Reviews Management Not Supported
Single Property Supported
Vacation Rental Not Supported

Hostel Management Features

Cash Drawer Management Supported
Dorms Supported
Employee Management Supported
GDS / OTA Integration Supported
Housekeeping Management Supported
Multi-Property Supported
Online Booking Supported
Point of Sale (POS) Supported
Price Optimization Supported
Private Rooms Supported
Reservations Management Supported

Hospitality Property Management Features

Built-in Accounting Supported
Catering Not Supported
CRM Supported
Employee Management Not Supported
Extended Stay Supported
Front Office Management Not Supported
GDS / OTA Integration Not Supported
Group Management Not Supported
Guest Experience (GEM) Not Supported
Housekeeping Management Not Supported
Loyalty Program Supported
Maintenance Management Not Supported
Marketing Automation Supported
Marketing Management Not Supported
Multi-Property Not Supported
Online Booking Not Supported
Point of Sale (POS) Not Supported
Reservations Management Not Supported
Reviews Management Not Supported
Single Property Not Supported
Vacation Rental Not Supported

Integrations

groundcover Not Supported

Integrations

groundcover Supported
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Claim FrontDesk Master and update features and information
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