FrameworkLTC

FrameworkLTC

SoftWriters
Wing

Wing

Wing Assistant
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About

From order intake through delivery, the FrameworkLTC and the SoftWriters suite of fully integrated and scalable solutions automates manual tasks so Long-Term Care (LTC) pharmacies can focus on what matters most: improving patient lives. Expand your business footprint while maximizing margin by replacing manual tasks with powerful automation. Strengthen partner relationships by delivering services designed to meet each facility’s unique needs. Provide concierge-level service by catering to the needs of every unique facility, wing and patient with our facility-centric software. Enable facilities to check their drug prices, print bills, check on order statuses and process returns in accordance to your pre-defined rules. Help your facilities by supplying reports relevant for daily operations and surveys. Don’t touch refill and reorder prescriptions until they hit the production floor by automating order input for refills and reorders.

About

Wing is more than your average virtual assistant service. We offer unparalleled benefits to our customers. With Workflows, you can create incredibly complex tasks by simply dragging & dropping. Set them to run as often as you want, or ask Wing to run them ad-hoc. Your assistants are based all over the world - they are college-educated, speak English, and undergo a rigorous 3 month training & testing program. They are also supervised by talented operations managers. Our assistants are compensated at higher-than-market salaries, and further incentivized by your happiness! Wing is primarily located in San Francisco, though has a global presence with employees across the world. We strive to hire the best people, and are not confined by borders.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies in need of a pharmacy management software

Audience

Businesses and startups searching for a virtual assistant solution

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Each customer is unique, and we provide custom quotes to best support your needs.
Free Version Not Supported
Free Trial Not Supported

Pricing

$599 per month
Part-Time Assistant (4 hours a day, M-F) at $599 per month

Full-Time Assistant (8 hours a day, M-F) at $999 per month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.0 / 5
ease 4.0 / 5
features 4.0 / 5
design 3.0 / 5
support 2.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Pros from Real Users

Pros

  • Customizable by pharmacy and facility, user friendly (Windows based), integrates with variety of eMARs, delivery dashboard allows for quick view of workload status, cycle fill functionality, ability to auto-populate fields to drive accuracy and efficiency,

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

SoftWriters
Founded: 1999
www.frameworkltc.com

Company Information

Wing Assistant
Founded: 2018
United States
wingassistant.com

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ChatSonic

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Categories

Barcode Scanner Supported
Barcoding Supported
Pharmacy Supported

Categories

Conversational AI Supported

Barcoding Features

Barcode Generation Supported
Barcode Scanning Supported
Custom Labels Supported
Inventory Management Supported
Label Templates Supported
Receiving Labels Supported
RFID Supported
Serial Number Tracking Supported
Shipping Labels Supported

Pharmacy Features

Automatic Refills Supported
Barcode Generation Supported
Claims Management Supported
Compounding Supported
E-Prescribing Supported
Electronic Signature Supported
Forms Management Supported
Insurance Processing Supported
Inventory Management Supported
Multi-Store Management Supported
Online Refills Supported
Pill Database Supported
Pill Imaging Supported
Point of Sale (POS) Supported
Prescription Processing Supported
Rx Image Scanning Supported
Signature Capture Supported

Conversational AI Features

Code-free Development Not Supported
Contextual Guidance Not Supported
For Developers Not Supported
Intent Recognition Supported
Multi-Languages Supported
Omni-Channel Not Supported
On-Screen Chats Not Supported
Pre-configured Bot Not Supported
Reusable Components Not Supported
Sentiment Analysis Supported
Speech Recognition Supported
Speech Synthesis Not Supported
Virtual Assistant Not Supported

Integrations

AHT Care Management Supported
AL Cloud Care Supported
CareRight Supported
Caremerge Supported
ChartMeds E-MAR System Supported
Datatrac Supported
EnterpriseRx Supported
HCS Assessments & Documentation Supported
HCS OrderImage Supported
HCare1.com Supported
Homecare Homebase Supported
Jira Not Supported
NextGen Healthcare EHR Supported
PrescribeWellness Supported
ScriptPro SP Central Supported
Shopify Not Supported
Therap Supported
Veradigm AccelRx Supported
Veradigm EHR Supported
iCareManager Supported

Integrations

AHT Care Management Not Supported
AL Cloud Care Not Supported
CareRight Not Supported
Caremerge Not Supported
ChartMeds E-MAR System Not Supported
Datatrac Not Supported
EnterpriseRx Not Supported
HCS Assessments & Documentation Not Supported
HCS OrderImage Not Supported
HCare1.com Not Supported
Homecare Homebase Not Supported
Jira Supported
NextGen Healthcare EHR Not Supported
PrescribeWellness Not Supported
ScriptPro SP Central Not Supported
Shopify Supported
Therap Not Supported
Veradigm AccelRx Not Supported
Veradigm EHR Not Supported
iCareManager Not Supported
Claim Wing and update features and information
Claim Wing and update features and information