Sierra

Sierra

Sierra.ai
+
+
Visit Website

About

Forethought delivers the world’s most advanced AI Agents built to think, act, and get smarter with every interaction. No matter the question, “Where’s my refund?”, “How do I update my plan?” or “Why isn’t this working?” - there’s a purpose-built AI Agent ready to help. From chat to voice to SMS, every conversation gets a smart, personalized response powered by your policies, tone, and data. This isn’t just plug-and-play automation. It’s AI with a strategic plan. Forethought helps businesses roll out a multi-agent system across the entire customer experience. With Forethought, your teams can stop piecing together tools and start running a smarter, faster operation. One that delights customers every step of the way.

About

Enable your customers to get answers, solve problems, and take action through a natural, conversational experience. Deploy an AI agent that is always available, empathetic, and aligned to your brand tone and voice. Help customers with even their most complex issues, whether making an exchange or updating a subscription. Respond swiftly to changes in your business, and harness analytics and reporting to continuously improve the customer experience. Sierra’s conversational AI platform enables your company to build an AI agent that is personalized to your business and customers. Imbue your agent with your company’s identity, policies, processes, and knowledge, ensuring your agent represents the best of your business. Set goals to guide your agent to the right solutions, and set guardrails to ensure they stay on-point and aligned with your policies. Conversational AI isn’t just about answering questions and with Sierra, your AI agent can take action.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Enterprise companies looking for AI Agents designed for every customer moment

Audience

Companies wanting a conversational AI platform to elevate their customer experience

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Forethought
Founded: 2018
United States
www.forethought.ai/

Company Information

Sierra.ai
Founded: 2023
United States
sierra.ai/

Alternatives

Alternatives

Wizr.ai

Wizr.ai

Wizr AI
AIssist.io

AIssist.io

Aissist.io
Yellow.ai

Yellow.ai

Bitonic Technology Labs
Yellow.ai

Yellow.ai

Bitonic Technology Labs

Categories

Categories

Integrations

Salesforce
Zendesk
Amazon Web Services (AWS)
Dialpad Connect
Dialpad Support
Freshdesk
Front
Gladly
Gorgias
HaloCRM
HelpDesk
HubSpot CRM
Intercom
Jira Service Management
Kustomer
ServiceNow
Shopify
Slack
Sunshine Conversations
Zammad

Integrations

Salesforce
Zendesk
Amazon Web Services (AWS)
Dialpad Connect
Dialpad Support
Freshdesk
Front
Gladly
Gorgias
HaloCRM
HelpDesk
HubSpot CRM
Intercom
Jira Service Management
Kustomer
ServiceNow
Shopify
Slack
Sunshine Conversations
Zammad
Claim Sierra and update features and information
Claim Sierra and update features and information