Foothold

Foothold

Foothold Technology
Raintree

Raintree

Raintree Systems
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About

Our human services software offers full functionality for case management, client tracking, electronic health record (EHR), and homeless information management (HMIS) all under one roof. We work with agencies across the spectrum of human services: including developmental disabilities, mental health, substance use disorder, homelessness, supportive housing, HCBS, and much more. Foothold is HIPAA-compliant mental health software, federally certified as an EHR, and offers full interoperability as you navigate the new landscape of care coordination and value-based care. Transform the way you provide care with nimble software and a partnership guided by experience.

About

Running a successful therapy & rehab organization takes dedication, effort, and time. Hours spent on administrative tasks, billing, and planning can add up quickly, leaving you with little time to focus on the most important aspects of your practice. Taking on an Electronic Medical Records (EMR) system can help alleviate some of the burden and make the management of your practice more efficient. Raintree's EMR is the perfect solution for streamlining your practice's administrative duties while allowing you to focus on providing quality care to your clients. With Raintree's EMR, you can easily manage patient information and data, quickly generate reports, and easily access patient records. With our all-in-one solution, you’ll get the tools you need to streamline your therapy and rehab practice, improve patient care, and get back to doing what you love. Our electronic medical records solution is the most comprehensive and user-friendly EMR on the market.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Human Services Providers - Behavioral Health, Developmental Disabilities, Homeless & Housing

Audience

Growing, Medium, Large, and Enterprise Size Physical Therapy, Occupational Therapy, Pediatric Therapy, Speech Therapy, Applied Behavioral Analysis, Rehabilitation Organizations

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

On Request
Free Version Not Supported
Free Trial Not Supported

Pricing

Pricing is customized to each of our valued clients. Please reach out for a custom quote for your therapy and rehab organization.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 4.7 / 5
ease 4.3 / 5
features 4.7 / 5
design 4.4 / 5
support 4.6 / 5

Pros & Cons from Real Users

Pros

  • - Ease of use. - Very fast tech support turnaround. - Ease and ability to customize. - Works well with state contracted programs. - Frequent new features and updates. - Numerous reporting features which support individual staff and support management.
  • AWARDS is an easy to use, comprehensive tool designed for human services organizations. We spent years researching options and carefully considering the move from paper to digital, and finally selected AWARDS. In addition to the program having a wide array of important features (including outcomes reporting), it is affordable, can be easily customized and the customer service and support of the Foothold team is superb!

Cons

  • At this point we have no issues with this software.
  • Not the fault of the software, but as we are located in Massachusetts we have specific document requirements that were preset in AWARDS. Our required paperwork limited us slightly in making full use of the AWARDS platform.

Pros & Cons from Real Users

Pros

  • I like to use reports that are amazing to reconcile the data.
  • There are many pros to Raintree. Automation is one of the best parts about it as a front end user. It automatically sends Evals, Re-evals, and Discharges to the Referring Dr. Faxing is very easy within the system. Scheduling has many great features including the Block Scheduling feature, which allows you to schedule patients far in advance with just a few clicks.
  • The components that are typically add-ons for competing products were all built intentionally by/for Raintree making their communication and integration a breeze and natural, not cumbersome or difficult.
  • Comprehensive and flexible. The engineers work with us to make customizations to meet our needs perfectly.
  • I have been with RT for 18 years now I first worked with a company that had the executive RT system and I loved it you could customize anything you could imagine! The new company I am with is not with the executive plan BUT you still can submit all your ideas on their idea page if they are not implemented yet and will be worked on to add to RT. Every week I attend the RT Live Webinar where they have training on existing and new additions to the RT system as well as the new implementations they added from the ideas page. I learn something new every day even while being with them for 18 years! Best system hands down! I also love the fact that RT has an F1 information page with training and videos. I really love that RT will do personal zoom training with us if we have extra questions or need help with a new setup within our system.

Cons

  • I don't like aging reports. when I pull out the report they also show the paid claims.
  • One con to Raintree is, because there are so many cool features it can take some time to learn and remember how to use all of the features.
  • There are really no cons that come to mind, the process for submitting suggestions or support that is available has handled any issues since we began implementing.
  • It is an electronic health record so it is a lot (like all EHRs).
  • When new ideas are suggested it is frustrating that it takes longer to implement into the system especially coming from the executive package where which was more advanced and ahead and already has customizations the normal packages don't and some RT staff have never heard of.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Foothold Technology
Founded: 2000
United States
footholdtechnology.com

Company Information

Raintree Systems
Founded: 1985
United States
www.raintreeinc.com

Alternatives

NewOrg

NewOrg

NewOrg Management System

Alternatives

QUALO

QUALO

Advanced Metrics
Benchmark PM

Benchmark PM

Benchmark Solutions
iCare

iCare

iCare.com
Benchmark EHR

Benchmark EHR

Benchmark Solutions
FAMCare Human Services

FAMCare Human Services

Global Vision Technologies

Categories

Categories

Electronic Medical Records (EMR) Features

Appointment Management Supported
Charting Supported
Compliance Tracking Supported
E-Prescribing Supported
E/M Coding Not Supported
Handwriting Recognition Not Supported
HIPAA Compliant Supported
Integrated Telehealth Not Supported
Meaningful Use Certified Supported
MIPS Certified Not Supported
ONC-ATCB Certified Not Supported
Patient Portal Not Supported
Self Service Portal Not Supported
Voice Recognition Not Supported

Medical Billing Features

Claims Processing Supported
Claims Scrubbing Supported
Code & Charge Entry Supported
Compliance Tracking Not Supported
Customizable Dashboard Not Supported
Dunning Management Not Supported
Invoice History Supported
Patient Eligibility Checks Supported
Practice Management Supported
Quotes/Estimates Not Supported
Remittance Advice Supported

Patient Portal Features

Appointment Confirmations Supported
Appointment Scheduling Supported
Bill Payment Not Supported
Care Plans Not Supported
Care Summaries Not Supported
EHR-Agnostic Not Supported
Health Record Access Supported
Intake Forms Supported
Lab Results Supported
Prescription Renewals Not Supported
Secure Messaging Supported
Video Consultations Not Supported

Revenue Cycle Management Features

Accounts Receivable Supported
Claims Management Supported
Collections Management Supported
EHR/EMR Integration Not Supported
For Healthcare Supported
ICD-10 Compliance Supported
Insurance Verification Supported
Medical Billing Supported
Patient Portal Supported
Patient Registration Not Supported
Patient Scheduling Supported
Payment Processing Not Supported

Telemedicine Features

Appointment Reminders Supported
Appointment Scheduling Supported
Chat / Messaging Supported
E-Prescribing Not Supported
For Medical Purposes Not Supported
HIPAA Compliant Supported
Multi-Provider Practice Not Supported
Online Forms Not Supported
Patient Queue Management Not Supported
Practice Management Not Supported
Remote Treatment Plans Not Supported
Teleradiology Not Supported
Video Conferencing Supported

HIPAA Compliance Features

Access Control / Permissions Supported
Audit Management Supported
Compliance Reporting Supported
Data Security Supported
Documentation Management Supported
For Healthcare Supported
Incident Management Supported
Policy Training Not Supported
Remediation Management Supported
Risk Management Supported
Vendor Management Supported

Human Services Features

Case Management Supported
Certification & Licensing Supported
Child Welfare Management Supported
Document Management Supported
Reporting & Statistics Supported
Scheduling Supported
Time Tracking Supported
Training Management Supported

Long Term Care Features

Claims Management Supported
Clinical Care Supported
EHR Supported
Electronic Health Record Supported
For Home Care Providers Supported
For Nursing Homes Supported
Geriatric Care Supported
MDS Review Not Supported
Patient Records Supported
Staff Scheduling Supported

Medical Scheduling Features

Appointment Management Supported
Billing & Invoicing Supported
Drag & Drop Supported
Facility Scheduling Supported
Multi-Location Supported
No-Show Tracking Supported
On Call Scheduling Not Supported
Patient Records Not Supported
Patient Scheduling Supported
Physician Management Supported
Recurring Appointments Supported
Self Service Portal Not Supported
Staff Scheduling Supported

Mental Health Features

Appointment Reminders Supported
Appointment Scheduling Supported
Assessment & Treatment Plans Supported
Billing & Invoicing Supported
Claims Management Supported
E-Prescribing Supported
EDI Supported
EMR / EHR Supported
HIPAA Compliant Supported
Inpatient / Residential Supported
Multi-Provider Practice Supported
Patient Portal Supported
Personnel Management Supported
Progress Notes Supported
Single Provider Practice Not Supported

Patient Case Management Features

Activity Tracking Supported
Assessment Notes Supported
Billing & Invoicing Supported
Calendar Management Supported
Candidate Identification Supported
Case List Management Supported
Eligibility Verification Supported
HIPAA Compliant Supported
Medical History Records Supported
Patient Records Supported
Referral Management Supported
Treatment Planning Supported

Population Health Management (PHM) Features

Analytics Supported
Cost-of-Care Analysis Not Supported
Data Storage Supported
EMR/EHR Integration Supported
Patient Engagement Not Supported
Patient Identification Not Supported
Patient Risk Stratification Not Supported
Patient-Reported Outcomes Supported
Payment Bundling Supported
Predictive Alerts Supported
Test & Treatment Reminders Not Supported
Utilization Tracking Supported

Social Work Case Management Features

Case Notes Supported
Client Management Supported
Document Management Supported
Forms Management Supported
Goal Setting / Tracking Supported
Program Management Supported
Referral Management Supported
Reporting & Statistics Supported
Scheduling Supported
Volunteer Management Supported

e-Prescribing Features

Clinical Alerts Supported
Drug Reference Database Supported
Electronic Prior Authorization Supported
EPCS Supported
Formulary Management Supported
Medication History Supported
Prescription Cancellation Supported
Prescription Renewals Supported
Refill Management Supported

Electronic Medical Records (EMR) Features

Appointment Management Supported
Charting Supported
Compliance Tracking Supported
E-Prescribing Supported
E/M Coding Supported
Handwriting Recognition Not Supported
HIPAA Compliant Supported
Integrated Telehealth Supported
Meaningful Use Certified Supported
MIPS Certified Supported
ONC-ATCB Certified Supported
Patient Portal Supported
Self Service Portal Supported
Voice Recognition Supported

Medical Billing Features

Claims Processing Supported
Claims Scrubbing Supported
Code & Charge Entry Supported
Compliance Tracking Supported
Customizable Dashboard Supported
Dunning Management Not Supported
Invoice History Supported
Patient Eligibility Checks Supported
Practice Management Supported
Quotes/Estimates Not Supported
Remittance Advice Not Supported

Patient Portal Features

Appointment Confirmations Supported
Appointment Scheduling Supported
Bill Payment Supported
Care Plans Not Supported
Care Summaries Supported
EHR-Agnostic Not Supported
Health Record Access Supported
Intake Forms Not Supported
Lab Results Supported
Prescription Renewals Supported
Secure Messaging Supported
Video Consultations Not Supported

Revenue Cycle Management Features

Accounts Receivable Supported
Claims Management Supported
Collections Management Supported
EHR/EMR Integration Supported
For Healthcare Supported
ICD-10 Compliance Supported
Insurance Verification Supported
Medical Billing Supported
Patient Portal Not Supported
Patient Registration Not Supported
Patient Scheduling Not Supported
Payment Processing Not Supported

Telemedicine Features

Appointment Reminders Not Supported
Appointment Scheduling Not Supported
Chat / Messaging Supported
E-Prescribing Not Supported
For Medical Purposes Supported
HIPAA Compliant Supported
Multi-Provider Practice Not Supported
Online Forms Not Supported
Patient Queue Management Not Supported
Practice Management Not Supported
Remote Treatment Plans Not Supported
Teleradiology Not Supported
Video Conferencing Supported

Occupational Therapy Features

Assessment Management Supported
Billing & Invoicing Supported
Care Plan Management Supported
Insurance Management Supported
Patient Records Supported
Patient Registration Supported
Patient Scheduling Supported
Practice Management Supported
Progress Tracking Supported

Patient Engagement Features

Appointment Scheduling Supported
Care Planning Supported
Collaboration Supported
Messaging Supported
Mobile Access Supported
Patient Education Not Supported
Patient Portal Supported
Personal Health Record Not Supported
Progress Tracking Not Supported
Self Management Not Supported

Pediatric Features

Admissions Management Not Supported
Billing & Invoicing Supported
Charge Capture Supported
Clinical Notes Supported
Code Processing Supported
Custom Bundles Not Supported
Electronic Health Record Supported
HIPAA Compliant Supported
Practice Management Supported
Scheduling Supported
SMS Messaging Not Supported
Vaccine Management Not Supported

Physical Therapy Features

Activity Monitoring Supported
Appointment Management Supported
Assessments Supported
Billing & Invoicing Supported
Exercise Management Supported
Insurance Management Supported
Multi-Location Supported
Patient Records Supported
Practice Management Supported
Progress Notes Supported
Treatment Plans Supported

Speech Therapy Features

Assessment Management Supported
Billing & Invoicing Supported
Care Plan Management Supported
Insurance Management Supported
Patient Scheduling Supported
Progress Tracking Supported
SOAP Notes Supported

Integrations

CaraSolva Supported
Change Healthcare Data & Analytics Supported
Medbridge Not Supported
OpenPM Not Supported
Physiotec Not Supported
Physitrack Not Supported
Service Center Not Supported
Snowflake Supported
TSYS Not Supported
Waystar Not Supported
iPrescribe Supported

Integrations

CaraSolva Not Supported
Change Healthcare Data & Analytics Not Supported
Medbridge Supported
OpenPM Supported
Physiotec Supported
Physitrack Supported
Service Center Supported
Snowflake Not Supported
TSYS Supported
Waystar Supported
iPrescribe Not Supported
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