Foodkit

Foodkit

Ginja
+
+

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About

We power the world's best brands with Foodkit's industry-leading restaurant platform and API. Foodkit's market-leading white-label platform provides today's tech-focussed restaurant brands with the power to sell direct-to-consumer, digitally market your products and brand to a socially connected customer and seamlessly manage food deliveries end to end. Foodkit provides restaurants with the support and platform flexibility to effectively grow your brand online, the way you want, without the need for costly developers and code. A food ordering and delivery platform with the flexibility to grow, adapt and delight. Your customers buy what they want, when they want, through the channel they prefer. They demand digital ordering, fast delivery, VIP rewards and a variety of payment options. The Foodkit platform provides all this plus so much more. Online ordering technologies including design-centric e-commerce apps and responsive websites.

About

Menulog is Australia and New Zealand's home-grown food delivery service, with the greatest choice of both restaurants and cuisine types on offer. Menulog connects more than 3 million active customers with over 25,000 local restaurants via menulog.com.au and mobile apps. Menulog offers more than 90 different cuisines that can be delivered to more than 87% of the addressable population via its network of restaurant partners. Menulog is powered by global leader in online food delivery, Just Eat Takeaway.com. Menulog is proud to be able to support thousands of local restaurants, of all shapes and sizes, in driving profitable growth for their business. Restaurants benefit from Menulog’s extensive customer network, tailored technology solutions and significant investment in marketing, with dedicated round the clock support. Menulog has a long history of supporting local restaurants and helping them to serve great food to Australians and New Zealanders.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies seeking a solution to manage and improve their online ordering and delivery processes

Audience

Restaurants and cuisines that need an online food delivery service to enable them to provide food to more local customers

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$49 per month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 1.8 / 5
ease 1.8 / 5
features 2.0 / 5
design 2.0 / 5
support 1.5 / 5

Pros & Cons from Real Users

Pros

  • A big fat zero.
  • Don't use this service you will pay for food that is never delivered. Also they will make it very difficult to try and even get a refund. This business is a thief. Never ever am I ordering food through Menulog as I have twice now and both times only half my order arrived. And it's Nelly impossible to contact anyone with Menulog and the restaurant when contacted just said sorry there is nothing they could do to help. Again do not use this service you will be ripped off and these parasites should not be in business.
  • Nothing, there is nothing nice to say about them at all. You should order through the restaurant directly so the profits stay with them.
  • The delivery time was efficient and fast, food came freshly cooked and delivery was correct and sufficient.

Cons

  • Misrepresentation of timing on app, no ability to check when order is late, u get placed on a chat and they will keep queuing you straight to the back so u don't end up resolving your issue. Then they will close the chat window so you end up starting all over again with a new chat and on a long queue. They are NOT even remotely interested in helping you, or resolve an issue that is categorically their fault. In my case, order didn't come for over 2 hrs, attempts to cancel was like pulling teeth, after well over 2 hrs and ignoring my requests to cancel and get a refund, they said order was delivered...well guess what no order was delivered and it's now 41 minutes after they notified.
  • That twice only half what I payed for was delivered. And no help from this rip off service.
  • Order #1 - Drink didn’t arrive with the food, no refund offered. Order #2 - Terrible food and service Order#3 - Menulog stated 30 minute delivery, it took nearly 2 hours, food was cold, the app said the food had been delivered and I couldn’t speak to anyone at the restaurant or Menulog directly. Finally when I did speak to them on their cut line, they promised to email me and sort it out, they didn’t. I’ve now deleted the app. I’ll go direct with the restaurant like we all should.
  • If there is missing items or poor quality food or items were not edible it took way too long for customer assist to respond and provide a refund. Also Menulog does not have an app it would be good if they had an app to order from.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Ginja
Founded: 2016
Singapore
foodkit.io

Company Information

Menulog
Founded: 2006
Australia
www.menulog.com.au

Alternatives

Alternatives

Foodtro

Foodtro

Nectareon Technologies
Foodzat

Foodzat

Bugtreat Technologies

Categories

Categories

Food Delivery Features

Delivery Tracking
Dispatch Management
For Restaurants
Gift Card Management
Menu Management
Online Ordering
Order Management
Routing
Sales Trend Analysis
Supports Loyalty Program

Integrations

Foodhub
ePOSmatic

Integrations

Foodhub
ePOSmatic
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