Fondouq

Fondouq

HEBERPLANET
Mini Hotel PMS

Mini Hotel PMS

MiniHotel
4.7 out of 5 stars
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About

Fondouq is a cloud-based hotel management platform for independent hotels, riads, guesthouses and small hotel groups. Its property management system includes drag-and-drop reservation planning, check-in and check-out, guest folios and housekeeping. The channel manager synchronizes rates and availability across 78+ online travel agencies, including Booking.com, Expedia and Airbnb. A commission-free direct booking engine supports reservations and secure online card payments. Restaurant and bar point-of-sale tools run on the web, Android and desktop, support offline use, and let staff charge orders to guest rooms. Fondouq also supports invoicing with VAT and tourist tax, daily night audits, and BI dashboards for occupancy, average daily rate, revenue per available room and channel mix. Team roles and permissions help manage staff access. AI features include identity-document scanning and demand forecasting. The platform is available in English, French and Arabic.

About

MiniHotel is an all-in-one, cloud-based Hotel Management Software and Channel Manager, ideal for small to medium-sized hotels, boutique hotels, vacation rentals, hostels, B&Bs, guesthouses, apart hotels, camping and glamping. Features: - Easy-to-use calendar to manage reservations and prevent overbookings. - Integration with 300+ travel sites, with rates, availability and restrictions updated in real time. - Booking Engine for your homepage, to receive commission-free direct bookings. - Yield management to automate your rates. - Reports and accounting to follow your cash flow. - Passport scanner for faster guest check-ins. - Housekeeping tools. E-invoicing and fiscalization ready in 50 countries. 1,000+ payment processors and gateways integrated. Phone, email, chat and WhatsApp support included.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Independent hotels, riads, guesthouses and small hotel groups seeking an all-in-one PMS, channel manager, booking engine and POS.

Audience

Hotels searching for an all-in-one pms, channel manager and booking engine

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

€29 per month
Pricing is determined by hotel size and location.
See our pricing page for more details.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 4.7 / 5
ease 4.4 / 5
features 4.6 / 5
design 4.3 / 5
support 4.6 / 5

Pros & Cons from Real Users

Pros

  • With the percentage update we apply one adjustment to all room types at once. And when we write to support, the answer comes quickly.
  • I manage several short-term rental properties and hotels, and MiniHotel makes it incredibly easy to handle everything on the go. The mobile app works seamlessly, and the desktop platform is just as efficient and intuitive. Their customer support is a real standout — available 24/7 directly through the platform or via WhatsApp. It’s fast, helpful, and reliable, which makes day-to-day management much smoother.
  • The best of Mini Hotel PMS is the ease of use and the dedicated technical support. Very cost effective software.
  • MiniHotel was the first PMS we implemented in our family-run hotel, and it truly changed everything. We used to manage all our operations manually, which became increasingly difficult and error-prone. Since adopting MiniHotel, we’ve been able to sync reservations from multiple OTAs like Booking, Airbnb, and Expedia automatically, completely eliminating the risk of overbookings. Communication with guests has also improved significantly thanks to the automated messaging features. The interface is clear and intuitive, and their support team is always helpful and responsive.
  • We use the remote access system in our cabins. We couldn't use the web system because it lacks many tools or utilities that the remote system does. The remote system is very comprehensive. Easy to use, and it helps us a lot.

Cons

  • More detailed API documentation would be a great complement.
  • Honestly, I don’t see many downsides to MiniHotel. If I had to mention one, it would be that the user interface feels a bit outdated. But that’s just me being picky — it doesn’t affect functionality or ease of use at all.
  • Spa module is not very complete and restaurant module lacks some functionalities
  • We haven’t had any major issues so far. It would be great if, in the future, they could add more customization options for different types of properties. Also, we’d love to see the ability to automate guest messaging via WhatsApp, since many guests don’t read emails, that feature would be a great addition.
  • I don't really find many negative things about the system. I'd love to see the web system finished programming, or at least have the same features as remote desktop.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

HEBERPLANET
Founded: 2026
Morocco
fondouq.com

Company Information

MiniHotel
Founded: 2007
Israel
www.minihotel.io

Alternatives

No Alternatives

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Categories

Hotel Management Supported

Categories

Hospitality Property Management Features

Built-in Accounting Supported
Catering Not Supported
CRM Supported
Employee Management Not Supported
Extended Stay Supported
Front Office Management Supported
GDS / OTA Integration Supported
Group Management Supported
Guest Experience (GEM) Not Supported
Housekeeping Management Supported
Loyalty Program Not Supported
Maintenance Management Supported
Marketing Automation Not Supported
Marketing Management Not Supported
Multi-Property Supported
Online Booking Supported
Point of Sale (POS) Supported
Reservations Management Supported
Reviews Management Supported
Single Property Supported
Vacation Rental Supported

Hotel Channel Management Features

Inventory Management Supported
Kill Switch Not Supported
Promotions Management Supported
Rate Management Supported
Reservations Management Supported
Restriction Management Supported

Point of Sale Features

Barcode Scanning Not Supported
Commission Management Not Supported
Cryptocurrency Support Not Supported
Customer Account Profiles Not Supported
Discount Management Not Supported
eCommerce Integration Not Supported
Electronic Signature Not Supported
Gift Card Management Not Supported
Loyalty Program Not Supported
Multi-Location Not Supported
Restaurant POS Supported
Retail POS Not Supported
Returns Management Not Supported

Reservations Features

Activities Booking Supported
Booking Notes Supported
CRM Supported
Customer Support Supported
Group Reservations Supported
Guest Management Supported
Payment Processing Supported
Promotions Management Supported
Rate Management Supported
Room Booking Management Supported
Third Party Booking Supported

Integrations

Airbnb Supported
Booking.com Supported
Expedia Supported
Agoda Not Supported
Beds24 Not Supported
Billit Not Supported
BridgerPay Not Supported
Civitfun Not Supported
Duve Not Supported
HelloShift Not Supported
Hotels.com Not Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
Mercado Pago Not Supported
SiteMinder Not Supported
Stripe Not Supported

Integrations

Airbnb Supported
Booking.com Supported
Expedia Supported
Agoda Supported
Beds24 Supported
Billit Supported
BridgerPay Supported
Civitfun Supported
Duve Supported
HelloShift Supported
Hotels.com Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
Mercado Pago Supported
SiteMinder Supported
Stripe Supported
Claim Fondouq and update features and information
Claim Fondouq and update features and information
Claim Mini Hotel PMS and update features and information
Claim Mini Hotel PMS and update features and information